Settings and activity
1208 results found
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38 votes
Hi everyone, thanks for your feedback on having Xero generate a Superannuation guarantee charge statement. We appreciate you sharing how this could streamline late SGC reporting.
We’ve shared this idea with our Product Team who see value in developing this.
While this is not currently on our roadmap, we'll keep you posted if anything progresses.
In the meantime we’ll continue to gauge your support and feedback on this thread.
Freya Pieroz
supported this idea
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38 votes
Thanks for your patience, it’s been a little while since you raised this idea, so we wanted to check in. Looks like this idea has been gaining support from our product idea community! Whilst there's no committed road map for this idea, our product team are focused on payrol. They're keeping an eye on this idea and we will continue to share updates as things evolve.
Freya Pieroz
supported this idea
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259 votes
Hi everyone, it’s great to hear the use our customers find in Contact groups on Xero. We can totally get wanting to enhance the use of contacts and bulk send statements to all members of a group at once.
In lieu of this functionality right now, you could manually filter and select contacts from your list before sending statements.
With sights set on helping our customers collect payments faster, we have a team that is looking at work in the reminders and statements space and sending to contact groups is being explored as part of this. For the time being we'll move this idea to In discovery and I'll keep you looped in on any progress that could help needs here.
Freya Pieroz
supported this idea
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23 votes
🌟 Thanks for raising this idea and for taking the time to share how this affects your workflow.
We understand that when logos or images from email signatures are pulled through with documents, it can create extra clean-up, clutter the files that are imported, and make it harder to quickly identify and process the documents you actually need.
We’ve reviewed your idea and moved it to Gaining Support, so other customers can vote and add comments to share how this behaviour impacts their experience and why improving it would be valuable.
The feedback and examples shared here are helpful for our product teams as they build a better understanding of the real-world impact this has on customers using Smart Capture.
We’ll continue to keep an eye on the support and feedback this idea receives, and we’ll share any updates here as we learn more.
Freya Pieroz
supported this idea
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12 votesFreya Pieroz
shared this idea
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10 votes
An error occurred while saving the comment Freya Pieroz
shared this idea
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5 votes
An error occurred while saving the comment Freya Pieroz
commented
This invoice would have been paid over a week ago, if it had gone through. An alert would have meant I could follow up immediately, instead of finding out after EOFY when it has (minor, in the grand scheme of things) consequences for both my client and the entity that they are invoicing.
An error occurred while saving the comment Freya Pieroz
commented
As a side note, last week I sent some invoices by e-invoicing. I checked that days' entire batch of invoices when one I sent to a different client had not arrived within a couple of hours, and all of them showed "failed to send" in the history for each individual invoice. So I sent each and every one of the failed invoices by email, because that's the only way they'll arrive, right?
Came into work this morning and found that the e-invoices showing as failed sent themselves after I'd logged off at COB, because they've arrived in the accounts of the other client to whom I'd sent them (original attempt between 1:30pm and 2:30pm, arrived at 5:30pm). And now there's duplicate invoices in their accounts and the invoices in the sender's accounts still show 'failed sending' in the history.
An error occurred while saving the comment Freya Pieroz
commented
... And by very occasionally, I mean every single invoice I've tried to send today. I would like to get paid, which means I need to send invoices... successfully
Freya Pieroz
shared this idea
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45 votes
An error occurred while saving the comment Freya Pieroz
commented
One of my clients also uses projects to keep track of multiple projects that use multiple contractors (both company-to-company and direct via payroll (which allows us to pay their super for them as the ATO requires)). None of these contractors use Xero timesheets, they use timesheeting that meets Defence contract requirements. And company-to-company contractors wouldn't use timesheeting in our company file anyway, they'd use it in their own company file!
The only workaround we've found is to create each contractor as an estimated expense for each project that they're working on. We then assign each bill for each contractor's work to the estimated expense with their name on it. It's cumbersome and clunky but it lets me see useful information.
An error occurred while saving the comment Freya Pieroz
commented
My clients do use payroll to process direct contractors, because Australia and superannuation, but there is absolutely no reason for those contractors to have access to the finances of a project. They don't need to see the internal profit and loss; they don't work for the company.
These contractors also don't use Xero timesheets, because they use and submit timesheets as per my clients' customer's requirements (gotta have approved timesheets attached when I invoice the customer) and getting them to do their timesheet twice is stupid time-wasting. So if I want to have their timesheets in Xero timesheets, in order to assign that timesheet to a Project, I have to manually enter each timesheet and assign it to the contractor as a Projects user, and that's a waste of MY time.
I currently do a workaround by creating a bill for each individual being paid through payroll, and assigning _that_ to the project, but I have to track the hours they've worked in a spreadsheet because the tax withheld means that I can't put 40 hours @ $30/hr = $1200 on the bill for that payroll since they actually get paid $1200 less tax plus super accrued (to be paid in a month).
Freya Pieroz
supported this idea
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13 votesFreya Pieroz
supported this idea
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7 votesFreya Pieroz
supported this idea
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915 votes
Hi everyone, our product teams are continuously reviewing and reprioritising their roadmaps for future work and although we don’t have any plans to change the credit application process this year, this is something we will investigate more closely in 2026.
As we begin to explore work for enabling credit notes in the bill payments flow, we’ll reach out for input to help us shape the design and approach so we cater for the widest possible requirements. Thank you all, and we’ll be back to share when exploration starts.
Freya Pieroz
supported this idea
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33 votes
Hi team, while we intend to explore more controls of notifications long term I want to be upfront that we don't have any plans for changing the existing invoice notifications in the near term.
There are also factors on the recipients email providers end that could make this notification difficult to provide with certainty.
Right now, you'll see an event in the history of an invoice when an invoice is sent from Xero, and you could also choose to send a copy to self as a measure to ensure the invoice can be received in your own email inbox. If you'd prefer these not appear in your direct inbox you could set up a filter to route these to a folder.
We appreciate the interest here but want to be honest and open with you here.
Freya Pieroz
supported this idea
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14 votesFreya Pieroz
supported this idea
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125 votesFreya Pieroz
supported this idea
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9 votes
Hi community, thanks for sharing your feedback in the idea here. Since first raised, we have made some improvement to the Bills to pay page including the ability to quick view and edit bills on the fly from the list, a duplicates review feature and the ability to directly upload to create draft bills in your organisation.
Taking some of the more recent development into play it'd be good to hear if there are still particular aspects of this page that you feel could be improved.
Freya Pieroz
supported this idea
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26 votes
Hi team, being upfront user controlled column widths isn't something we have planned in the near term, however since this idea was initially raised there have been a few improvements that we thought worth highlighting here that may help.
Bills list experience has been upgraded and is now much more responsive to screen and devices sizes.
Along with this, you have more control over what columns are shown on the page, and the order these appear. If you click the 'Columns option on the left above the list you can select what data you'd like to show, and use the 6 dots on the left of each data point to drag and drop where you'd like these to appear on the table.
For now, we'll continue monitoring the interest this idea builds and share if there's news.
Freya Pieroz
supported this idea
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5 votesFreya Pieroz
supported this idea
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1,443 votes
Hi everyone, we know this remains a highly important request, and we appreciate the volume of detail you’ve shared around billing, delivery and contact management workflows in this idea.
As shared in our last update - our team has been progressing the next phase of work needed to bring this more meaningfully into invoicing.
We know many of you are looking for clearer timing, and while I’m not able to confirm a release date at this stage, I do want to reassure you this remains an active area of work for our product teams.
We’ll continue to return here with further updates as we move through the next stages. Thanks again for your patience and for continuing to share the workflows that make this so important.
An error occurred while saving the comment Freya Pieroz
commented
I've had to create separate contacts for each Defence contract manager, because of this. There's a lot of them. Each invoice has to be CC'd to the correct contact when you send it to Defence accounts, and I'm not willing to bet on my ability to not make typos when changing things repeatedly, so multiple unnecessary contacts it is...
An error occurred while saving the comment Freya Pieroz
commented
I've had to workaround this issue with separate contact cards for each site (and in some cases, for each project with a different person that invoices need to be marked attention to)... That then requires custom reports and statements.
Freya Pieroz
supported this idea
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74 votes
Hi everyone, thanks for taking the time to share your thoughts on ABN verification. We really appreciate you explaining how this could make it easier to stay compliant and simplify your daily workflows.
Right now, you can use the quick link on the Contacts page in Xero to open the official ABN Lookup site and check details manually. We understand this isn’t the fully integrated solution you’d prefer, but it’s the option currently available for verifying contact information.
Our product team has continued to review this idea, however it’s not something we’re planning in the near future. The idea will stay open for votes, and we’ll keep tracking interest here. If anything changes, we’ll post an update in this thread.
Freya Pieroz
supported this idea
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An error occurred while saving the comment Freya Pieroz
commented
I remember when Xero used to do this, or something that looked like this, back when I first started using it...
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530 votes
Hi community, we thank you for your feedback on the value of being able to flag a Sales invoice as in dispute. We know a clear way to mark these invoices would be helpful.
Similarly to our update for Supplier invoices there are a few options you may want to consider to currently highlight Sales invoices in this situation;
- Add a note to the invoice to serve as a clear internal reminder of the dispute.
- Utilise tracking categories: Creating a specific tracking category like "Disputed Invoices" can help you filter and report on these items.
- Update the reference to add a notation such as [reference number] - 'In dispute'
While we know these aren't perfect solutions, we hope these may help some in the conversation right now.
We appreciate your enthusiasm for this feature, and we want to be transparent about where it stands, and this is an idea that…
Freya Pieroz
supported this idea
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Yet another example of e-invoicing failing and having to send via email. I have confirmation that e-invoicing failed - the client alerted me that the invoice I'd sent through hadn't arrived, and IMO they shouldn't have to, but that's a different product idea - so I'd like to send via e-invoicing but Xero won't let me try.