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  1. 739 votes

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    Hi everyone, we appreciate wanting to hear from us on this idea and apologies for not commenting sooner. I can assure you this has not gone unnoticed and internally there have been reviews and discussions for how batch payments can be improved. We have the appetite, but as with all developments this must be weighed up and considered against many other important changes needed in product. 

    We want to be upfront that developing the ability to include Credit notes in Batch payments has not been planned at this stage. 

    As some may have seen, we do have work going on around being able to include Credit Notes as part of the reconciliation process. We understand for many on this idea the timing of including credit notes when you’re creating the batch payments is crucial, however we hope that when delivered at least being able to reconcile these more efficiently…

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    Andrew J commented  · 

    Xero team, you could fix this quickly by allowing a negative value on an invoice.
    Then a credit can be processed as a negative value invoice - allowing perfectly acceptable batch payments.
    Or you could allow a negative invoice to be called a something a little more normal, like perhaps 'a credit'.
    Allowing negative value invoices (aka credits... shhhhh.) would take a fairly short time. If you made this an option that had to be manually turned on in settings, it might take a bit longer... maybe 30 days and 180 cups of coffee.

    Andrew J supported this idea  · 
  2. 43 votes

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    Andrew J commented  · 

    Batchpay add-on may help with this... Extra cost might make sense for some businesses.

  3. 108 votes

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    Andrew J commented  · 

    This should be a no brainer. We currently add the supplier invoice number to the reference field, but leave the PO number in there too. This at least means that the search (when it works) can find the invoice by PO most of the time.

  4. 481 votes

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    Hi everyone, appreciate there are more regions users would like to see us adopt solutions for and we'll keep you in the know of any progress, here.

    In the UK, we have some updates with the bill payments method with Crezco. You now have more control of your cashflows with the ability to schedule bills to be paid at a future date using direct bank transfer. This'll help avoid potential bank charges for same day transactions, and missing due dates. Along with this you'll also be able to stay up to date with your payments with real-time payment status in Xero. Meaning you don't have to log into your bank to check the status of each bill payment. With an overview of all payments made using direct bank transfer, you have an accurate record of which suppliers have been paid, and when.

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    Andrew J commented  · 

    Xero literally just announced that they are removing this feature for NZ ASB customers.
    We use this for almost every bill payment.
    It loads every payment into the bank for us, and then we just have to do into the bank to make a bulk approval.
    The announcement says they are instead prioritizing features that add value for customers, which hardly explains why they are removing value!
    Apparently Xero has new requirements that the banks can't comply with currently. Here's an idea... Use the existing method!
    It's like building a very smart car that considers some intersections to be unsafe, so refuses to drive through them.

    Instead we now have to download a CSV and upload to the bank (1972 tech).
    Or pay each bill manually.

    So I guess don't hold much hope Xero will 'add' this feature when they are actively removing it from jurisdictions that have it.

  5. 370 votes

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    Andrew J commented  · 

    Xero Payroll is basically non-compliant.
    It can't work out holiday pay correctly, has no idea about statutory holidays. Doesn't work out sick pay, basically forcing you to manually adjust everything.
    But don't complain, they might remove the feature to prioritize 'improving' the product!