Settings and activity
5 results found
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841 votes
Hi everyone, thanks for all the interest here. We understand the pain point of extra work when you need to apply a credit to a bill that's already part of a batch payment.
We are committed to enhancing your ability to manage, pay and track supplier bills from Xero. Through strategic partnerships in the UK and US customers can already pay bills online, delivering a comprehensive, bank-agnostic online bill payments experience.
Our product team's current focus is on delivering solutions like this to more regions, and continuing to develop these flows.
We want to be transparent that we don't have any plans to change the credit application process right now.
We understand this isn't the answer you were hoping for, and are sorry for any disappointment. Please know that we appreciate you taking the time to share your experiences and helping us understand how you use Xero. We’ll update this…
An error occurred while saving the comment An error occurred while saving the comment 
Andrew J
commented
@Andrew Nicolls, I dont think that is quite the case, unless I mis-understand your situation.
I apply all credits for a supplier against the last invoice for the month, then you can batch pay as many for the supplier as you like, and these are combined into one payment.
The credit situation is still annoying.An error occurred while saving the comment Andrew J
commented
Xero team, you could fix this quickly by allowing a negative value on an invoice.
Then a credit can be processed as a negative value invoice - allowing perfectly acceptable batch payments.
Or you could allow a negative invoice to be called a something a little more normal, like perhaps 'a credit'.
Allowing negative value invoices (aka credits... shhhhh.) would take a fairly short time. If you made this an option that had to be manually turned on in settings, it might take a bit longer... maybe 30 days and 180 cups of coffee.Andrew J
supported this idea
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191 votes
Thanks for your contributions and voting on this idea, community. While we're seriously taking on board your feedback for how and why being able to hold selections across pages would be helpful when processing batch payments, we want to be open that this isn't a focus area for product at this time.
We'll continually reassess ideas where there's opportunity, so please keep adding your votes and interest, here. If there's any development planned we'll be certain to share this with you all.
An error occurred while saving the comment Andrew J
commented
Batchpay add-on may help with this... Extra cost might make sense for some businesses.
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128 votes
An error occurred while saving the comment Andrew J
commented
This should be a no brainer. We currently add the supplier invoice number to the reference field, but leave the PO number in there too. This at least means that the search (when it works) can find the invoice by PO most of the time.
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512 votes
Hi team, we're pleased to share that we've released some more features, enabling more users to pay suppliers without logging into your bank!
For our UK customers we've made paying overseas suppliers easier with international bill payments.
Using open banking, you can now securely send money to 180+ countries including Europe (EUR), America (USD) and Australia (AUD). So you don't have to juggle multiple platforms or hidden fees. Whether you're paying a single bill or multiple bills at once, authorise payments prepared by your team and easily track which suppliers have been paid.
We've also launched bill payments in Xero for customers in the US, powered by BILL.
You can make simple, secure payments directly from Xero. You'll be able to authorize payments prepared by your team, and easily track which vendors have been paid. Plus, gain access to millions of vendors over the BILLTM network, and vendors…
An error occurred while saving the comment Andrew J
commented
Xero literally just announced that they are removing this feature for NZ ASB customers.
We use this for almost every bill payment.
It loads every payment into the bank for us, and then we just have to do into the bank to make a bulk approval.
The announcement says they are instead prioritizing features that add value for customers, which hardly explains why they are removing value!
Apparently Xero has new requirements that the banks can't comply with currently. Here's an idea... Use the existing method!
It's like building a very smart car that considers some intersections to be unsafe, so refuses to drive through them.Instead we now have to download a CSV and upload to the bank (1972 tech).
Or pay each bill manually.So I guess don't hold much hope Xero will 'add' this feature when they are actively removing it from jurisdictions that have it.
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450 votes
An error occurred while saving the comment Andrew J
commented
Xero Payroll is basically non-compliant.
It can't work out holiday pay correctly, has no idea about statutory holidays. Doesn't work out sick pay, basically forcing you to manually adjust everything.
But don't complain, they might remove the feature to prioritize 'improving' the product!
@Simone - yes, for me credits never match the invoice totally anyway. Normally I can do it all on one bill, so fairly easy to keep track of.
@Andrew Nicholls - batch payment is pretty straight forward. A good process is to apply all credits first, then go ahead and create your batch.
@Xero - noting the planned inclusion of being able to include credit notes in a reconciliation... The WHAT!?!?
- Except the rare case where a suppler refunds you;
It seems you are expecting users to do manual reconciliations, which means that you expect to have a matching payment or batch to reconcile to... So the intention is to NOT apply the credit notes, but make some kind of manual batch payment deducting the credit note (short paying an invoice) and mash-it-up at reconcile time?
What was the product developer sm0king?
Is the idea designed to make the thought of simply applying credit note to an invoice more attractive?
The solution for not having credit notes in batch workflow is 'obviously' to create a workflow that encourages avoiding the Xero batch function, by making manual batch payments.