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  1. 102 votes

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    Hi everyone, thanks for the engagement in this idea overtime. Being transparent, we don't have any plans for enabling the ability to work across multiple organisations at a time.

    Allowing multiple organisations to be open in one browser session creates risk of entering data for one organisation in another that'd create a permanent audit trail in the wrong place.

    However, as shared by some here there are workarounds;

    • You can use separate web browsers or incognito windows for each organisation, or
    • Create multiple profiles within a browser like Chrome.

    Both these options provide safer process for accessing different organisations at once.

    If we make any plans to revisit this in the future we'll update this idea to share with you all here.

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    Tanja Scaber commented  · 

    This is critical for organizations that operate and manage more than one legal entity or separate data files. The current process is cumbersome and time-consuming.

    Tanja Scaber supported this idea  · 
  2. 22 votes

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    Tanja Scaber commented  · 

    Need the ability to create batch deposits from multiple customers without having to create individual invoices for each receipt. Currently, the batch deposit only works if customer invoices exist, and the receive money function only allows receipts to be recorded from one customer. When receiving funds from multiple sources that do not have associated invoices, it is time-consuming and inefficient to have to create invoices just to be able to process a batch deposit. As funds are deposited to the bank in a batch (for example, via EFT), we need the ability to post a batch deposit to easily reconcile the bank account and not have to manually select each individual receipt that makes up the batch deposit, and need to be able to do this without generating invoices.

    Tanja Scaber supported this idea  · 
  3. 108 votes

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    Hi community,

    I wanted to let you know that the product and tech team have been following this thread and have been listening to your interest in the functionality. We do understand the frustration it’s causing when dealing with a large number of invoices awaiting payment. Your time is valuable, and the challenges you’ve encountered are not reflective of the seamless experience we aim to provide.

    However, we are not able to build everything at once. And as a global business with many requests for our different regions and needs, when it comes to payments, we are prioritizing first improving the online invoicing experience to allow more payers to pay online. That is the most critical functionality as we know those using online payments, get paid faster. There are still some critical needs here.

    This idea is on our radar though, and as we work through the priority list, it…

    Tanja Scaber supported this idea  · 
  4. 20 votes

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    Thanks for your feedback on being able to pay invoices and bills directly from the contact page.

    This isn’t something that’s on our current roadmap for invoicing, bills or payments. Right now we’re focused on other improvements in these areas, so there’s no planned work or timeframe we can share for adding a bulk “pay / receive payment” option from the contact view ⭐

    If this changes and the idea moves onto the roadmap, we’ll post an update on the Product Ideas page first so you can follow along:

    Tanja Scaber supported this idea  · 
  5. 62 votes

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    Tanja Scaber supported this idea  · 
  6. 10 votes

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    Tanja Scaber supported this idea  · 
  7. 338 votes

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    Hi everyone, thank you for continuing to share your feedback on invoice subtotals.

    We know this is a feature many of you feel strongly about, and we genuinely appreciate the time you’ve taken to explain the impact on your workflows.

    While this idea has been closely considered by our product teams we want to be upfront that at this point we don't have any foreseeable plans for developing the ability to add subtotals in invoices.

    As previously shared current options that you may want to explore include;

    • adding a description only line for each section where you can reference and explain the subtotals for a section of lines (leaving the Qty & Price blank),
    • exporting the invoice as a PDF and editing it externally, or
    • exploring invoicing tools in the Xero App Store that offer more extensive services

    We know these aren’t ideal substitutes, but they may help bridge the…

    Tanja Scaber supported this idea  · 
  8. 515 votes

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    Hi community, we thank you for your feedback on the value of being able to flag a Sales invoice as in dispute. We know a clear way to mark these invoices would be helpful.

    Similarly to our update for Supplier invoices there are a few options you may want to consider to currently highlight Sales invoices in this situation;

    1. Add a note to the invoice to serve as a clear internal reminder of the dispute.
    2. Utilise tracking categories: Creating a specific tracking category like "Disputed Invoices" can help you filter and report on these items.
    3. Update the reference to add a notation such as [reference number] - 'In dispute'

    While we know these aren't perfect solutions, we hope these may help some in the conversation right now.

    We appreciate your enthusiasm for this feature, and we want to be transparent about where it stands, and this is an idea that…

    Tanja Scaber supported this idea  ·