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  1. 4 votes

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    Karen Hughes shared this idea  · 
  2. 57 votes

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    Karen Hughes shared this idea  · 
  3. 8 votes

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    Karen Hughes supported this idea  · 
  4. 32 votes

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    Karen Hughes supported this idea  · 
  5. 10 votes

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    Karen Hughes supported this idea  · 
  6. 6 votes

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    Karen Hughes supported this idea  · 
  7. 32 votes

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    Our team is looking into this idea, however, they don't have any dates planned on when they’ll develop a notification to let you know whether a tax letter has failed to send. We understand that this feature is important so that you can be certain your clients have received their tax payment reminder letters.

    We are monitoring your feedback and votes here, so please keep adding them in this thread. For the time being, I’ll move this idea into ‘Under review’ status, and if there's any movement, we'll make sure to come back and update you here.

    Karen Hughes supported this idea  · 
  8. 13 votes

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    Karen Hughes supported this idea  · 
  9. 8 votes

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    Karen Hughes supported this idea  · 
  10. 23 votes

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    Hi everyone, we appreciate wanting to help Xero identify and raise issues asap. While we may consider changes to this overtime, to be upfront there are no immediate plans for changing the current method to raise these sort of issues with us. There are a number of troubleshooting steps our specialists will work through with a customer to rule out external factors that could be impacting your experience with Xero, and they'll get the right detail to investigate, triage and escalate if the cause does appear to stem from within the product.

    One area we know customers can commonly run into trouble with is bank feeds, and we do have work going on atm to enable customers to send us an alert if they are experiencing trouble with a bank accounts feed from within their organisation. You can stay up to date with progress for this, on this idea.

    Karen Hughes supported this idea  · 
  11. 18 votes

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    Karen Hughes supported this idea  · 
  12. 22 votes

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    Appreciate the meaning behind this idea to you all. 

    This is something we'd like to continue to track on the site here, however to upfront in order to generate the barcode there's work that'd need to be done on IRD's end to enable this. 

    We've reached out to engage them on this, but there is no immediate plans from our end, at this time. 

    Karen Hughes supported this idea  · 
  13. 2 votes

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    Karen Hughes shared this idea  ·