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16 votes
An error occurred while saving the comment Adelle Brown supported this idea · -
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151 votes
Hi everyone, we appreciate the continued interest in the timer in Practice Manager. As mentioned in my last update, work for a Pause option would require a lot of work, and it's not something we have plans for right now.
However, we understand this is important to our customers and when our team have more capacity we'll explore how we might develop solution for this.
We will keep let you know if there is any progression to share here.
Adelle Brown supported this idea · -
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12 votes
An error occurred while saving the comment Adelle Brown commentedWe need to be able to create a recurring credit note, as disbursements have been put to a client and a discount has been offered to the client.
There is currently only a manual way of doing this by intercepting the disbursement charge and making an amendment.
This method relies on a person remembering to do this and pick it out from hundreds of imported disbursements - which is not a reasonable method.Adelle Brown supported this idea ·
I have just wasted 1 day to-ing and fro-ing with support as I normally attach the remittance from our client to the incoming transaction. I have just found that because the client overpaid us that we cannot attach the remittance to the transaction. This is probably the best instance that you do want the remittance attached to the transaction! I wasn't able to attach the remittance to a batch deposit, as the client was paying multiple entities, so I had to wait until the transaction came through to be able to split across the entities and create the overpayment transactions.