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14 votes
An error occurred while saving the comment Adelle Brown supported this idea · -
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147 votes
Thanks for all the detail around the different scenarios a pause function for the timer would help with.
Our team have been taking interest in ideas in the forums here.
With the way the timer works with Practice Manager today, developing the ability to pause this would require extensive work and this isn't something we're able to resource at this time.
As we enhance integrations through practice manager our practice teams will continue to track ideas on the site here, and share if there's any change.
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9 votes
An error occurred while saving the comment Adelle Brown commentedWe need to be able to create a recurring credit note, as disbursements have been put to a client and a discount has been offered to the client.
There is currently only a manual way of doing this by intercepting the disbursement charge and making an amendment.
This method relies on a person remembering to do this and pick it out from hundreds of imported disbursements - which is not a reasonable method.Adelle Brown supported this idea ·
I have just wasted 1 day to-ing and fro-ing with support as I normally attach the remittance from our client to the incoming transaction. I have just found that because the client overpaid us that we cannot attach the remittance to the transaction. This is probably the best instance that you do want the remittance attached to the transaction! I wasn't able to attach the remittance to a batch deposit, as the client was paying multiple entities, so I had to wait until the transaction came through to be able to split across the entities and create the overpayment transactions.