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  1. 66 votes

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    Hi everyone, as we continue to develop new invoicing I'm pleased to share that we have a team that are looking into the flow of sending invoice and adding the ability to cc and Bcc as part of this. While we don't have a timeframe as yet I'll be sure to keep you updated of any change for this, here. 

    Anne Norman supported this idea  · 
  2. 959 votes

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    Hi everyone

    We wanted to provide you an update on our progress for this idea as it’s very much something we want to make easier for you all. The feedback you’ve provided so far has been helpful. One of the big problems our Product team identified in this thread and in other customer research is how hard it is for customers to navigate their statement lines to gain a holistic view of the work they need to do and complete their work flows efficiently.

    I’m pleased to share that they’re in the early stages of developing a solution that will help to improve this experience by combining a search tool with an increased number of statement lines being returned to the page.

    The product team has a working concept and are looking to validate this with some customers before working out the final details. If you’re interested in participating, please

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    Anne Norman commented  · 

    How about fixing the desktop version first? You know - the one that people use in an office? It's the most horrible, convoluted, ghastly setup I have ever come across.

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    Anne Norman commented  · 

    @Robert Griffiths - I wouldnt go that far! There are still way to many flaws in Xero that people have been complaining about for over 10 years where the silence is deafening. As a relatively new user (6 months) all I can say is the more I use it - the more I am looking for alternatives

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    Anne Norman commented  · 

    The entire month - like Quckbooks live / Reckon Accounts desktop has. Reasoning is simple - when there are a lot of transactions in one day (and lets face it, with the current setup there doesnt have to be many transactions before you need to go to the next page ...) it is a lot easier to scroll up and down to find a transaction than to have to wait for another page to load.

    Anne Norman supported this idea  · 
  3. 73 votes

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    Anne Norman commented  · 

    @Parker adam - you obviously havent been using Xero for long. Critical needs are simply put in the too hard basket by Xeros so-called "support" ........

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    Anne Norman commented  · 

    Why oh why can't Xero have the functionality to create custom reports? Even basic reports require downloading to Excel and data manipulation. For example - Payroll Tax. To create a report to allow calculation of payroll tax is an exercise in frustration with Xero. Other packages allow you to create the report once and then save it as a custom report.
    Just another field where Xero has really dropped the ball.

    Anne Norman supported this idea  · 
  4. 957 votes

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    Hi community, we understand your needs in this feature and want to assure you were taking on board all your feedback. 

    As many of you accustom to this idea will know, multiple addresses requires a complex solution. It's been something we’ve been moving towards for some time and we’ve done a lot of back end work that will allow us to bring it to you in the future. 

    We have 12 different products within Xero that rely on contact data, as well as many of our app partners. This means that contacts need to seamlessly flow across technology, products and all connections on Xero. And that’s exactly what we’ve been working on. 

    One of the reasons we announced the retirement of classic invoicing is because many of the features being asked for, just can’t be brought into classic invoicing. The old technology has too many technology limitations to enable this.…

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    Anne Norman commented  · 

    @Becky Jayne - stick with MYOB ......

    Anne Norman supported this idea  · 
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    Anne Norman commented  · 

    Greg, I totally agree with you. Regretting moving from Reckon Desktop. Xero has created twice as much work for me, without the basic functionality that even Open Source packages have. We have one customer that may have 100 different site addresses in one year, and Xero is creating a nightmare.

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    Anne Norman commented  · 

    New user to Xero here (2 months) and, from coming from Reckon Accounts, I am less than impressed that this basic functionality is not available. Even open source packages such as GnuCash has the ability of Customer:Job functionality.

  5. 48 votes

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    Hi community 👋

    Thanks for sharing and supporting this idea - while I don't have an update specific to this one, I thought you might be interested in the following:

    Our AU Payroll team are testing some changes to Payroll reconciliation. The idea to have an automatic monthly payroll tax report is highly associated with payroll reconciliation and we feel that voters here would also have an interest in payroll reconciliation. They would love to hear from you!

    They’re aiming to conduct some 1 on 1 interviews between 6 Feb - 16 Feb 2024, the interviews will last 45 minutes.

    The purpose of the session: Participants will be asked to help with testing a prototype concept designed to enhance the AU payroll reconciliation process.

    They aim to discover:

    • Whether this conceptual solution meets your specific Payroll needs, and if it adds value to your Payroll reconciliation process?
    • Whether this conceptual…
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    Anne Norman commented  · 

    @Arlene - as you will discover, Xero "support" is non existent. The idea of introducing features that customers actually needs is a fallacy. They just want things to look pretty, with functionality coming a poor last. Get used to having to use Excel to get any meaningful data ........

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    Anne Norman commented  · 

    So - from Xero "support" .... "As you may be aware, currently, Xero Payroll doesn't calculate payroll tax automatically. It has not been included in our Xero Product and there are currently no plans to include this."

    In other words - they want us to look for alternatives

    Anne Norman supported this idea  · 
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    Anne Norman commented  · 

    Hear hear and hear. I just love having to download payroll data and save in excel every month, and use Crtl+F to find payroll items excluded from payroll tax .... when it was a one click report with Reckon Accounts.

  6. 43 votes

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    Anne Norman commented  · 

    Coming from Reckon, I find this very annoying. Open source packages such as GnuCash have this basic functionality, why cant an expensive paid for package? Yes, you can add in things like 433 / 433.1 / 433.2 etc etc, but they are separate accounts, not a parent / child relationship.

    Anne Norman supported this idea  ·