Settings and activity
4 results found
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106 votes
An error occurred while saving the comment An error occurred while saving the comment 
Anne Norman
commented
Why oh why can't Xero have the functionality to create custom reports? Even basic reports require downloading to Excel and data manipulation. For example - Payroll Tax. To create a report to allow calculation of payroll tax is an exercise in frustration with Xero. Other packages allow you to create the report once and then save it as a custom report.
Just another field where Xero has really dropped the ball.Anne Norman
supported this idea
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1,282 votes
Thanks for your continued engagement and valuable feedback on this long-standing idea, everyone. We've been carefully reviewing your comments and want to acknowledge the clear sentiment of frustration regarding the current limitations around managing multiple addresses for contacts, particularly for invoicing and delivery purposes, and that this is a critical feature to many of you.
We want to share an update on our progress here - We're pleased to confirm that the foundational work for handling multiple addresses has been completed within the Contacts area of Xero. This was a crucial first step. Building on this, now that all customers are on the new invoicing experience our product team has moved into the discovery phase for adding multiple addresses directly within invoicing. This means they are actively exploring the best way to implement this functionality to meet your needs effectively.
We appreciate your patience as we work through the complexities…
An error occurred while saving the comment Anne Norman
commented
@Becky Jayne - stick with MYOB ......
Anne Norman
supported this idea
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An error occurred while saving the comment Anne Norman
commented
Greg, I totally agree with you. Regretting moving from Reckon Desktop. Xero has created twice as much work for me, without the basic functionality that even Open Source packages have. We have one customer that may have 100 different site addresses in one year, and Xero is creating a nightmare.
An error occurred while saving the comment Anne Norman
commented
New user to Xero here (2 months) and, from coming from Reckon Accounts, I am less than impressed that this basic functionality is not available. Even open source packages such as GnuCash has the ability of Customer:Job functionality.
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81 votes
Hi community 👋
Thanks for sharing and supporting this idea - while I don't have an update specific to this one, I thought you might be interested in the following:
Our AU Payroll team are testing some changes to Payroll reconciliation. The idea to have an automatic monthly payroll tax report is highly associated with payroll reconciliation and we feel that voters here would also have an interest in payroll reconciliation. They would love to hear from you!
They’re aiming to conduct some 1 on 1 interviews between 6 Feb - 16 Feb 2024, the interviews will last 45 minutes.
The purpose of the session: Participants will be asked to help with testing a prototype concept designed to enhance the AU payroll reconciliation process.
They aim to discover:
- Whether this conceptual solution meets your specific Payroll needs, and if it adds value to your Payroll reconciliation process?
- Whether this conceptual…
An error occurred while saving the comment Anne Norman
commented
@Arlene - as you will discover, Xero "support" is non existent. The idea of introducing features that customers actually needs is a fallacy. They just want things to look pretty, with functionality coming a poor last. Get used to having to use Excel to get any meaningful data ........
An error occurred while saving the comment Anne Norman
commented
So - from Xero "support" .... "As you may be aware, currently, Xero Payroll doesn't calculate payroll tax automatically. It has not been included in our Xero Product and there are currently no plans to include this."
In other words - they want us to look for alternatives
Anne Norman
supported this idea
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An error occurred while saving the comment Anne Norman
commented
Hear hear and hear. I just love having to download payroll data and save in excel every month, and use Crtl+F to find payroll items excluded from payroll tax .... when it was a one click report with Reckon Accounts.
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68 votes
Hi community, thanks for continuing to engage, and sharing your needs in adding more layers to your chart of accounts structure.
We know especially for some of our US customers that this can sometimes be a show stopper in using of Xero.
Right now, we do have a product team that have begun exploring the efforts that'd be required to implement a change of this nature - while we can't commit to any development at this point we'll share any progression with you all here. Thanks
An error occurred while saving the comment Anne Norman
commented
Coming from Reckon, I find this very annoying. Open source packages such as GnuCash have this basic functionality, why cant an expensive paid for package? Yes, you can add in things like 433 / 433.1 / 433.2 etc etc, but they are separate accounts, not a parent / child relationship.
Anne Norman
supported this idea
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@Parker adam - you obviously havent been using Xero for long. Critical needs are simply put in the too hard basket by Xeros so-called "support" ........