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  1. 28 votes

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    David Benady supported this idea  · 
  2. 56 votes

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    David Benady supported this idea  · 
  3. 44 votes

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    Hi everyone, thanks for your support in the idea here. Reading over there are 2 separate requests in the one thread

    • Ability to create a default email template for sending document packs 
    • A text box on single documents in a pack 


    We have another idea that's been started around the default email template across here and I invite all those interested to add their votes. 

    For the thread here I've updated the title slightly for the Text box on individual documents so we can track the interest in each of these separately. 

    David Benady supported this idea  · 
  4. 69 votes

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    David Benady supported this idea  · 
  5. 23 votes

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    David Benady supported this idea  · 
  6. 43 votes

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    David Benady supported this idea  · 
  7. 106 votes

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    David Benady supported this idea  · 
  8. 38 votes

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    David Benady supported this idea  · 
  9. 20 votes

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    David Benady supported this idea  · 
  10. 64 votes

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    David Benady supported this idea  · 
  11. 75 votes

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    David Benady supported this idea  · 
  12. 87 votes

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    David Benady supported this idea  · 
  13. 156 votes

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    Hi everyone, we appreciate the continued interest in the timer in Practice Manager. As mentioned in my last update, work for a Pause option would require a lot of work, and it's not something we have plans for right now.

    However, we understand this is important to our customers and when our team have more capacity we'll explore how we might develop solution for this.

    We will keep let you know if there is any progression to share here.

    David Benady supported this idea  · 
  14. 95 votes

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    David Benady supported this idea  · 
  15. 361 votes

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    Thanks for your involvement and sharing your interest in adding multiple email addresses for a client in Practice Manager with us here.

    This idea has been reviewed by our product team however with other priorities right now we don't have immediate plans for developing this capability. If there's any movement or news we'll definitely share with you all, here.

    David Benady supported this idea  · 
  16. 349 votes

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    Hi team, appreciate wanting to hear news from us here and apologies we've not checked back in sooner. Our product team have done initial work to understand the work involved in enabling your customers to pay you through Customer Statements. This is a priority for them and we have plans to develop this capability, however they need to balance this work with other key priorities. While we'll leave the idea Under review for the time being, as soon as there's an update we'll share this all with you, here.

    David Benady supported this idea  · 
  17. 30 votes

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    Hi everyone, as much as we appreciate the feedback and interest of being able to receive a notification of whether an invoice has successfully sent. The team priority right now is around the body of the invoice within Xero. 

    We want to be transparent in this here and will move the status of the idea back to submitted. 

    We will let you know of any change. 

    David Benady supported this idea  · 
  18. 134 votes

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    David Benady supported this idea  · 
  19. 221 votes

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    Hi everyone, we thoroughly appreciate hearing where our users would like to see change across Xero. We also hear feedback through many other sources, and realistically while we’d love to, we simply cannot work on all things at once. Our product teams must make hard choices on where, and what to develop everyday, to continue delivering consistently high value to our customers.


    That being said, there are no plans to make Xero a fully functioning email system for communicating with your contact base, like what’s being asked here. Focus for the team at present is needed on more critical projects, such as building on beautiful. There are many integrations available through our ecosystem, if you don’t find one specifically for sending out bulk emails to contacts, you could approach a custom-cloud integrator to build one for you at a fee.


    I know this isn’t the news you’re hoping…

    David Benady supported this idea  · 
  20. 31 votes

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    David Benady supported this idea  ·