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  1. 56 votes

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    Hi everyone, thanks for your support in the idea here. Reading over there are 2 separate requests in the one thread

    • Ability to create a default email template for sending document packs 
    • A text box on single documents in a pack 

    We have another idea that's been started around the default email template across here and I invite all those interested to add their votes. 

    For the thread here I've updated the title slightly for the Text box on individual documents so we can track the interest in each of these separately. 

    David Benady supported this idea  · 
  2. 80 votes

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     ·  9 comments  ·  Practice tools  ·  Admin →
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    David Benady supported this idea  · 
  3. 47 votes

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     ·  1 comment  ·  Practice tools  ·  Admin →
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    David Benady supported this idea  · 
  4. 112 votes

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    Hi everyone, thanks so much for your engagement here. Your insights are essential as we look to improve Xero. We understand the value of a more streamlined way of working.

    Right now, your current options are to request documents and information from your clients using the existing queries feature in Workpapers. We appreciate you taking the time to share your feedback.

    While we don't have this feature on our current roadmap, we'll continue to monitor this request, and make sure to keep you updated if there's any progress.

    David Benady supported this idea  · 
  5. 45 votes

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    David Benady supported this idea  · 
  6. 21 votes

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     ·  5 comments  ·  Practice tools  ·  Admin →
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    David Benady supported this idea  · 
  7. 65 votes

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    David Benady supported this idea  · 
  8. 84 votes

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    David Benady supported this idea  · 
  9. 97 votes

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    David Benady supported this idea  · 
  10. 167 votes

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    Hi everyone, we get how a 'pause' button would help when juggling multiple tasks, and avoid the need to stop and restart the timer. We want to be honest that there aren't any plans for developing a pause option within XPM. Our teams focus for the time being is on development of the unified practice experience that'll soon be released with the Xero Partner Hub. You can read more on this through our website.

    David Benady supported this idea  · 
  11. 101 votes

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    Hi team, we appreciate all the feedback and support this idea has received and understand the desire for wanting to be able to enable staff access to add notes without full edit access to a client.

    This isn't in the roadmap at this time, but is a feature our product teams will continue to consider as we keep developing client management. I'll be sure to share if there are any updates surrounding this, here. Thanks

    David Benady supported this idea  · 
  12. 33 votes

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    Hi team, while we intend to explore more controls of notifications long term I want to be upfront that we don't have any plans for changing the existing invoice notifications in the near term.

    There are also factors on the recipients email providers end that could make this notification difficult to provide with certainty.

    Right now, you'll see an event in the history of an invoice when an invoice is sent from Xero, and you could also choose to send a copy to self as a measure to ensure the invoice can be received in your own email inbox. If you'd prefer these not appear in your direct inbox you could set up a filter to route these to a folder.

    We appreciate the interest here but want to be honest and open with you here.

    David Benady supported this idea  · 
  13. 152 votes

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    Hi everyone, thanks for sharing how we can make managing contacts in Xero more efficient. We understand the need to keep your contact list clean and uncluttered, and how being able to fully remove unused or duplicate contacts would help simplify things.

    At this stage, permanent deletion of contacts isn’t in the pipeline. That said, your feedback has been shared with our product team as part of ongoing conversations around improving contact management.

    For now, you could create a “Deletion Contact” in Xero and merge any unwanted contacts into it before archiving. It’s a quick way to clean up without having to archive each one separately and minimise clutter.

    We appreciate your input and your continued partnership as we work to improve the experience, and we’ll keep you posted if there are any updates.

    David Benady supported this idea  · 
  14. 250 votes

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    Hi community, I know it's been sometime since our last update and while we still don't have any plans for building a complete email system within Xero we wanted to share news of a new integration very much centered around needs expressed by some customers, here.

    Xero have partnered with Constant Contact to provide our customers a free integration to help small businesses streamline accounting and marketing by keeping customer data connected and automating routine tasks.

    With Xero + Constant Contact you'll be able to segment and engage your customers using financial and transactional insights, making it easy to deliver targeted marketing campaigns that drive results. You can also improve cash flow by sending automated invoice reminders and payment follow-ups through Constant Contact’s email campaigns, helping you reduce late payments. Xero customers can get 50% off any Constant Contact plan for 6 months. Terms apply.

    If this integration doesn't quite…

    David Benady supported this idea  · 
  15. 35 votes

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    David Benady supported this idea  · 
  16. 68 votes

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    Hi everyone, thanks for taking the time to share your thoughts on ABN verification. We really appreciate you explaining how this could make it easier to stay compliant and simplify your daily workflows.

    Right now, you can use the quick link on the Contacts page in Xero to open the official ABN Lookup site and check details manually. We understand this isn’t the fully integrated solution you’d prefer, but it’s the option currently available for verifying contact information.

    Our product team has continued to review this idea, however it’s not something we’re planning in the near future. The idea will stay open for votes, and we’ll keep tracking interest here. If anything changes, we’ll post an update in this thread.

    David Benady supported this idea  · 
  17. 9 votes

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    David Benady supported this idea  · 
  18. 5 votes

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    Hi team, sorry we have not engaged with this idea before now. I'm pleased to confirm that this idea is already a feature within Xero.

    If a user is in an eInovicing region(AU, NZ or UK) and has registered to receive eInvoices, once you add them as the Contact to your invoice the option to 'Send as an eInvoice' will appear.

    For non-eInvoicing regions the option to send via the Xero network is available and your customer will be able to share their Xero network key with you to send with this option - This option is currently available from the Awaiting Payments list screen, however we're currently developing the ability to send with the Xero Network from within an invoice and you can stay updated on this delivery here.

    David Benady supported this idea  · 
  19. 18 votes

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    David Benady supported this idea  · 
  20. 9 votes

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    Hi team we appreciate support in this idea, however as previously shared we don't have any current plans for extending files to accommodate what's being asked here. 

    We're continuing to keep a watch on the support for this, and recommend exploring the Xero app store if this is something you need right now.

    David Benady supported this idea  ·