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5 results found

  1. Invoice Reminders - Auto email Statements to customers

    413 votes

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    98 comments  ·  For small businesses » Business features  ·  Admin →
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    submitted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Thanks for your support on the idea, everyone. We thoroughly appreciate your participation, and letting us know where you'd like to see change across Xero.

    Customer statements, is an area of Xero that needs upgrades to it's technology in order to make ideas like this one here possible.

    Currently, while we have plans for modernising this space soon we cannot commit to any new developments for Statements until this work has been complete. Once this has been done I'll round back to the idea here when we can reset the objectives.

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    Konstantin Ryabenko commented  · 

    Hi everyone,

    Try leaving your Xero feedback on TrustPilot and ProductReviews:
    https://au.trustpilot.com/review/www.xero.com
    https://www.productreview.com.au/listings/xero

    Xero wants to look good for their new customers, and with an influx of reviews, we have a chance to make our voices heard!

    Konstantin Ryabenko supported this idea  · 

  2. Customer Statement - Automated statements for contacts

    329 votes

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    submitted  ·  83 comments  ·  For small businesses » Contacts & communication  ·  Admin →
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    Konstantin Ryabenko commented  · 

    Hi everyone,

    Try leaving your Xero feedback on TrustPilot and ProductReviews:
    https://au.trustpilot.com/review/www.xero.com
    https://www.productreview.com.au/listings/xero

    Xero wants to look good for their new customers, and with an influx of reviews, we have a chance to make our voices heard!

    Konstantin Ryabenko supported this idea  · 

  3. Sales Invoices - Add interest to late invoices (including paid/part-paid Invoices)

    581 votes

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    167 comments  ·  For small businesses » Business features  ·  Admin →
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    under review  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, a year on from my last engagement we wanted to provide an update for you all here.

    As many will be across we're in the midst of making a lot of iterations and improvements to new invoicing leading up to the retirement of classic invoicing in September (2024).

    We have a fair amount of work lined up in the teams schedule over the coming months and to give an indication there isn't any committed plans around a function to add interest to invoices.

    That said, we do have a team that have picked up and are considering how we might solve this with the technology in new invoicing - It's early days on this yet, but I'll share if there's any progress on this for you all here.

    In the meantime, as has been shared by others over time there are a few ways you could accomplish this…

    Konstantin Ryabenko supported this idea  · 

  4. Invoice Reminders - Increase # of reminders that can be set up

    22 votes

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    8 comments  ·  For small businesses » Contacts & communication  ·  Admin →
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    submitted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Would possibly need to consider the # of communications individual contacts are receiving if you had unlimited reminders. 


    To get a sense of what our customers would be looking for - do you have a # of reminders in mind that would most suit your business, Ryan? 🙂

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    Konstantin Ryabenko commented  · 

    More than 80% of our invoices are paid late and sometimes we have to send up to 10 reminders over the course of 3-4 months to get paid.

    So, 5 automatic invoice reminders aren’t getting the job done and we have to send more manually, which is quite time-consuming and we often forget to do that.

    Please, Xero, increase the number of automatic invoice reminders up to 10.

    Konstantin Ryabenko supported this idea  · 

  5. Dashboard - Business Overview Graphs

    1 vote

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    submitted  ·  0 comments  ·  For small businesses » Business features  ·  Admin →
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    Konstantin Ryabenko shared this idea  ·