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  1. 424 votes

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    Hey everyone, thanks for all your valuable feedback and support on this idea here.

    It's nice to see tips being shared throughout this thread to help others managing multiple assets. The suggestion to group similar items (like office chairs or laptops) into a single asset with a quantity can be an efficient way to handle things. When you need to dispose of some, you can then perform a partial disposal by updating the quantity, which helps save a few steps.

    Wanting to share an update for you all, although I appreciate it will not be the news hoped for - Developing the capability to bulk dispose assets isn't on our current roadmap. We will keep an active eye on the support this continue to build here and be sure to let you know if anything changes here.

    Michael Groves supported this idea  · 
  2. 521 votes

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    Hello everyone, we appreciate all the support here and understand how being able to import and export bank rules would help with clean up, and save time in updating or adding bank rules.

    The idea has been closely considered, however we want to be transparent that building this specific feature is not on our roadmap.

    Our current focus within bank reconciliation is on delivering more automation and intelligent tools to help you reconcile faster. This includes improving the core functionality of how Xero suggests and matches transactions, ultimately aiming to reduce the need for manual rule creation and management.

    We're confident that these broader improvements will help streamline your workflow and address some of the underlying pain points you've raised. We appreciate your passion and feedback on this topic, and you can stay up to date with what's coming for bank reconciliation and other features on The Long and Short

    Michael Groves supported this idea  · 
  3. 619 votes

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    Hi team, thanks for staying engaged with us here. From your feedback our product teams clearly understand there are legitimate use cases and scenarios in which you’d like to be able to simply unapprove a bill.

    While seemingly simple there is a bit of underlying work that needs to be done within Bills to enable us to build this functionality - As you’ll have experienced within the Bills list view - we’re in the process of uplifting the pages in Bills with updated technology that’ll unlock our ability to develop features like unapprove.

    So, while it’s not in our roadmap atm, we’re tuned in here and will continue to assess how we may solve this as we plan our future roadmap. I’ll make sure to share any progress with everyone here.

    Michael Groves supported this idea  · 
  4. 728 votes

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    Hi community, we appreciate this idea has collected a fair amount of votes and commentary. This has all been feedback and taken seriously by our product teams.

    Currently, there are ways to record a bad debt in Xero, depending on your tax registration status and how you want the transactions to be recorded in your reports - We have help for this on Xero Central you can draw into.

    We don’t have any plans in the near term to expand functionality to develop a button to write off invoices or bills as 'bad debt'. If anything changes in this space, we’ll update you on this idea!

    Michael Groves supported this idea  · 
  5. 128 votes

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    Michael Groves supported this idea  · 
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    Michael Groves commented  · 

    It's already possible to specify what bank accounts the rule applies to. But it would still be useful to be able to copy a bank rule, so one can use an existing rule as a template for a similar one. Eg. each bank rule to reconcile a complex apportionment of salary payments has to be laboriously created from scratch, even though only the payee might vary.

  6. 1,079 votes

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    Hi everyone, we appreciate the interest surrounding this idea, however we want to be open that we're unable to extend our log-out time past 60 minutes. Xero hold a lot of sensitive information including bank data and we're required to be as secure as online banking.
    Any session information running on a web browser can potentially be stolen. If the session does not time out. You then have an infinitely long vulnerability window to session hijacking. Our best option is to keep a tight expiration window on the session cookie, and regenerate them frequently. Even setting a long timeout doesn't help with this - too long a timeout will greatly increase the risk of invasion or potentially jeopardise your personal data and the safety and integrity of the Xero application itself. This is why we maintain control of this.
    If we detect there's been no activity on a page (e.g…

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    Michael Groves commented  · 

    I'm sorry, but this is an ill-considered position for Xero to take.

    Firstly, there isn't (or certainly shouldn't be) any extra risk to the integrity of the Xero application itself. That sounds like an argument made to suggest that my preferences put other users at risk, which really isn't the case. (If being logged in really puts the Xero application at risk, that means that anyone logged in can do harm to the application. I really hope that isn't the case!)

    The main point, though, is that there is always a trade-off between security and efficiency. But where the optimum trade-off lies depends on individual circumstances. No-one's suggesting a longer idle time across the board. Every user's maximum idle time should be up to the admin of the client organisation to decide, taking into account how accessible the computers are, etc. Some admins might think that forcing a log-off after 20 minutes of idle time is required in their situation. A one-man business working from home might prefer to stay logged in for the whole day.

    Whose interests is Xero acting in, in deciding for me, how long it's safe to be logged in and idle? Not mine! Make it an admin-only user option with a warning. But don't take decisions about MY business, on my behalf, thank you.

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    Michael Groves commented  · 

    Absurd that Xero don't listen to their customers! 10 years on, this "feature" is still imposed on their paying customers.

    As a work-around, this chrome extension allows you to auto refresh xero pages, so the re-login timeout doesn't happen.

    Auto Refresh Plus

    https://chrome.google.com/webstore/detail/auto-refresh-plus-page-mo/hgeljhfekpckiiplhkigfehkdpldcggm

    Michael Groves supported this idea  · 
  7. 12 votes

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    Michael Groves commented  · 

    Yes, if the functionality exists, why should all paying subscribers not be able to use it? One of the reasons we started using Xero was so we didn't need to use an external firm of accountants, we do our own accounts in-house.

    Michael Groves supported this idea  · 
  8. 4 votes

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    Michael Groves supported this idea  ·