Settings and activity
8 results found
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374 votes
Michael Groves
supported this idea
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507 votes
Hi community, sometime on since my last post we wanted to provide an update for your all here and appreciate the continued attention this idea is receiving.
We want to be upfront that at this time focuses for the team are in other areas of bank reconciliation and we don't have any current plans for developing the ability to import and export bank rules from an organisation.
We understand and know this is important to everyone that has voted for the idea and will continue to review and pay close attention to the feedback and votes here. When there is more opportunity for the team to refocus efforts here we will keep you informed of any progress.
Michael Groves
supported this idea
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595 votes
Thank you for sharing your thoughts on the possible solution we shared a few months ago. After careful consideration taking all feedback on board, we will not be moving forward with this solution.
We're still considering how we might solve for the issues presented here over the long term and there are other pieces of work the team are currently delving into such as duplicate bills detection that may also help solve some needs here.
That said, we'll move the idea back to Submitted and continue to keep you updated on any progression that can help the needs expressed through the idea here. Thanks
Michael Groves
supported this idea
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712 votes
Hi community, we appreciate this idea has collected a fair amount of votes and commentary. This has all been feedback and taken seriously by our product teams.
Currently, there are ways to record a bad debt in Xero, depending on your tax registration status and how you want the transactions to be recorded in your reports - We have help for this on Xero Central you can draw into.
We don’t have any plans in the near term to expand functionality to develop a button to write off invoices or bills as 'bad debt'. If anything changes in this space, we’ll update you on this idea!
Michael Groves
supported this idea
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122 votesMichael Groves
supported this idea
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An error occurred while saving the comment -
1,064 votes
Hi everyone, we appreciate the interest surrounding this idea, however we want to be open that we're unable to extend our log-out time past 60 minutes. Xero hold a lot of sensitive information including bank data and we're required to be as secure as online banking.
Any session information running on a web browser can potentially be stolen. If the session does not time out. You then have an infinitely long vulnerability window to session hijacking. Our best option is to keep a tight expiration window on the session cookie, and regenerate them frequently. Even setting a long timeout doesn't help with this - too long a timeout will greatly increase the risk of invasion or potentially jeopardise your personal data and the safety and integrity of the Xero application itself. This is why we maintain control of this.
If we detect there's been no activity on a page (e.g…An error occurred while saving the comment Michael Groves
commented
I'm sorry, but this is an ill-considered position for Xero to take.
Firstly, there isn't (or certainly shouldn't be) any extra risk to the integrity of the Xero application itself. That sounds like an argument made to suggest that my preferences put other users at risk, which really isn't the case. (If being logged in really puts the Xero application at risk, that means that anyone logged in can do harm to the application. I really hope that isn't the case!)
The main point, though, is that there is always a trade-off between security and efficiency. But where the optimum trade-off lies depends on individual circumstances. No-one's suggesting a longer idle time across the board. Every user's maximum idle time should be up to the admin of the client organisation to decide, taking into account how accessible the computers are, etc. Some admins might think that forcing a log-off after 20 minutes of idle time is required in their situation. A one-man business working from home might prefer to stay logged in for the whole day.
Whose interests is Xero acting in, in deciding for me, how long it's safe to be logged in and idle? Not mine! Make it an admin-only user option with a warning. But don't take decisions about MY business, on my behalf, thank you.
An error occurred while saving the comment Michael Groves
commented
Absurd that Xero don't listen to their customers! 10 years on, this "feature" is still imposed on their paying customers.
As a work-around, this chrome extension allows you to auto refresh xero pages, so the re-login timeout doesn't happen.
Auto Refresh Plus
https://chrome.google.com/webstore/detail/auto-refresh-plus-page-mo/hgeljhfekpckiiplhkigfehkdpldcggm
Michael Groves
supported this idea
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12 votes
An error occurred while saving the comment Michael Groves
commented
Yes, if the functionality exists, why should all paying subscribers not be able to use it? One of the reasons we started using Xero was so we didn't need to use an external firm of accountants, we do our own accounts in-house.
Michael Groves
supported this idea
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4 votesMichael Groves
supported this idea
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It's already possible to specify what bank accounts the rule applies to. But it would still be useful to be able to copy a bank rule, so one can use an existing rule as a template for a similar one. Eg. each bank rule to reconcile a complex apportionment of salary payments has to be laboriously created from scratch, even though only the payee might vary.