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  1. 123 votes

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    Thanks for all your engagement here, everyone. We get how easy it can be to approve a bill too early, then have to delete and recreate it just to make a correction.

    Within the new bills approval workflow we’re developing, an approver will be able to reject a bill with a reason, returning it to Draft for changes and resubmission.

    An admin will also have the ability to return a stalled bill to Draft before adjusting the rule or resubmitting it.

    We want to acknowledge feedback from users in this idea that are interested in moving an already approved bill back to a draft state, and we have a separate idea that we’d recommend joining for updates.

    The bills approval flow work is in flight right now, and I’ll be back with news when this is released.

    Belinda Buckley supported this idea  · 
  2. 42 votes

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    Hi team, we appreciate your feedback here and I wanted to provide an update to confirm how this option currently works.

    If you do not have any payment services set up in your organisation the option to toggle off 'Text links' will be available.

    As soon as a payment service has been partially set up in your organisation this removes this option, regardless of whether that payment service is applied to that particular branding.

    We don't have any plans for changing the behaviour of this at present but will continue to gather and consider interest through this idea. Thanks

    Belinda Buckley supported this idea  · 
  3. 73 votes

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    Hi everyone, thank you for your feedback here. This has been shared back with our product team who are keeping a close eye on feedback surrounding this new experience.

    While there was a lot of testing around the placement and font sizing of each element in the new experience we appreciate there are differences in how and what details businesses would like to show on their invoices.

    We don't have immediate plans of change however I'll be sure to let you know here if there are any plans made.

    Belinda Buckley supported this idea  · 
  4. 27 votes

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    Hi everyone, thanks for your patience and feedback on this feature request.

    We’ve been slowly rolling out a new timesheet experience to all of our customers. In this new workflow, you can select multiple Draft or Pending Approval timesheets and approve them in bulk.

    Please note that bulk reject and bulk delete are not currently available, so those actions remain one at a time.

    We’ll update this status once the rollout has reached 100% across all organisations.

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    Belinda Buckley commented  · 

    David, I see that the new timesheet experience is going back to the old system of entering individual timesheets going back and forth multiple times as you enter each employee. Why is this changing back to that? The classic view where you can see all the employees you need to pay for the period and click on each one to load their time is so much better.

  5. 12 votes

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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

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    Belinda Buckley commented  · 

    Thanks Rahman, fully support, looks very unprofessional having the two on there. If you remove as has been suggested then customers cannot view their invoice online if they choose to, so to reduce to just having the one on their would be great

    Belinda Buckley supported this idea  · 
  6. 57 votes

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    Hi everyone, this idea has been created based on recent feedback received on the new invoice editor. Our product team are keen to get a wider understanding of overall interest so please add your vote if this would be useful for your business.

    We'll share if there are any updates.

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    Belinda Buckley commented  · 

    This is needed absolutely.

    Also, the heavy line now shows above the description/hours/rate/amount etc. Your actual description of your job gets lost in this making it difficult to read. Please put this line below again where it used to be.

    Belinda Buckley supported this idea  · 
  7. 32 votes

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    Hi team, we've created this idea from recent feedback we heard about the new invoice editor.

    Our product team are paying close attention to feedback to consider for future iterations, so we'll make sure to update if there's any news.

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    Belinda Buckley commented  · 

    I support this idea fully. The current line spacing makes our invoices cover two pages which is completely unnecessary, please go back to how things were.

    Please can we have an update on this - our invoices now look very unprofessional

    Also - could we have the large line at the bottom of the invoice removed

    Belinda Buckley supported this idea  · 
  8. 65 votes

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    Hi team, you'll have seen that we have introduced a new Invoice template editor that will soon replace the Standard branding in organisations.

    While fonts are limited at present, and we don't have intentions of developing the ability to support every font imaginable our product team are very interested to know if there are specific font's your business would typically use and like to see added.

    Please do share in this thread and I'll keep you updated if further options are added to the new Invoice template editor.

    Belinda Buckley supported this idea  · 
  9. 95 votes

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    Thank you everyone, for sharing your feedback on the new invoice template editor.

    While we hear your concerns, we don’t accept ideas asking us to remove a new feature or restore an old experience. That said we want to hear your feedback on how we can improve the new experience.

    In relation to feedback on the invoice title - We've recently released an update in the Advanced section of the editor where you have multiple options for the Invoice title, a couple of preselections or the ability to set your own custom title.

    I've linked some ideas started around changes users would like to see below, and encourage you to add your vote where of interest to you. This'll be highly valuable to the team and we'll be able to keep you updated on related changes

    Belinda Buckley supported this idea  · 
  10. 5 votes

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    Hi there 👋 appreciate your feedback on the recent release of our drag and fill feature within the invoicing table.

    Appreciate this differs to what you're asking here, in being able to copy and paste contents from another source into line items.

    In terms of moving lines around, it's possible to drag an entire line up or down your rows. Just click and drag from the 6 dots to the left of the table.

    We want to be upfront copy paste of information isn't something we have plans for atm, but will share if there's any progress here.

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    Belinda Buckley commented  · 

    I would like to agree that the blue dot and segmented box is annoying, extremely distracting when processing invoices

    Belinda Buckley supported this idea  · 
  11. 346 votes

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    Hi everyone, it's great to have the insights from your support and comments here. We understand how sending overdue statements would help in cashflows and reduce steps in following up on the most important payments from customers.

    We appreciate the needs you've shared and want you to know this is high on our teams radar. While it's not on the roadmap just yet, this is something we'd like to address and the team have done some initial discovery of.

    We'll be sure to share further updates on this with you all, here.

    Belinda Buckley supported this idea  · 
  12. 25 votes

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    Belinda Buckley supported this idea  · 
  13. 247 votes

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    Hi team, I know it's been some time since we last updated this idea. Please know we have close eyes on this feature and this is a change our product team are currently working on.

    While we can't give a definite timeframe work is progressing well and we'll keep you updated of when this is available, here. Thanks for your engagement with us through product ideas.

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    Belinda Buckley commented  · 

    I would support you investigating putting the save buttons and approve and email buttons to the bottom of the invoice. We are a smaller business but have lots of items on our invoices for certain customers and this drives me crazy having to scroll back up, I feel for the businesses that have hundreds of invoices they have to do this for. I am sorry but it makes no sense at all to have them at the top! Please please reconsider this

    Belinda Buckley supported this idea  · 
  14. 807 votes

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    Hi community, we appreciate your continued feedback on having different default email addresses for various transaction types in Xero contacts, and the manual steps involved to ensure you're communicating with the right person for different purposes.

    Currently, one way of managing this in Xero would be to include every additional person on a contact record in emails, and then removing those that aren't required when sending each transaction. However we totally get this isn't the ideal solution.

    While being able to set different email addresses for differing transaction types is something we want to address longer term, like the idea for multiple addresses work for this feature requires cross-collaboration between teams in order to achieve.

    Once the multiple addresses feature is live this is something we'll be able to consider more closely and provide further updates on. 

    We do regularly review all ideas here, and your input is vital. We'll…

    Belinda Buckley supported this idea  · 
  15. 928 votes

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    Thanks everyone, for continuing to share your experiences and examples here. We’ve been following the recent comments and really appreciate the added detail around the challenges this creates in real payment runs, particularly where credits need to be reflected alongside bills so supplier statements and remittances stay aligned.

    This March, we released the ability to find and match credit notes when reconciling, which was another highly requested idea on Xero Product Ideas.

    We recognise this is an end-of-process solution and doesn’t address the core need raised in this idea. As a quick update from my last post, we’ve done some early exploration into the technical requirements needed to solve the pain points mentioned. This is a complex area to get right, as it touches multiple parts of the bill payments and credit note experience.

    At this stage, our focus remains on continuing to develop our bank-agnostic payments solutions across regions,…

    Belinda Buckley supported this idea  ·