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  1. 652 votes

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    Hi community, we appreciate your continued feedback on having different default email addresses for various transaction types in Xero contacts, and the manual steps involved to ensure you're communicating with the right person for different purposes.

    Currently, one way of managing this in Xero would be to include every additional person on a contact record in emails, and then removing those that aren't required when sending each transaction. However we totally get this isn't the ideal solution.

    While being able to set different email addresses for differing transaction types is something we want to address longer term, like the idea for multiple addresses work for this feature requires cross-collaboration between teams in order to achieve.

    Once the multiple addresses feature is live this is something we'll be able to consider more closely and provide further updates on. 

    We do regularly review all ideas here, and your input is vital. We'll…

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    Jane Mitchell commented  · 

    Invoices, Statements, PO's & Remittances - these should all have their own email contact option.
    Should be simple enough??

    Xero please provide an update?

    Jane Mitchell supported this idea  · 
  2. 492 votes

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    Jane Mitchell supported this idea  · 
  3. 1,167 votes

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    Hi community, we acknowledge the strong feelings in this idea and why you need a feature to flag bills directly within Xero. We really appreciate all your feedback and the detailed explanations of how this would help streamline your accounts payable.

    We are dedicated to providing a solution for this over the longer term, but this will take some time requiring changes that sit beneath the face of bills.

    In lieu of a direct feature for this we wanted to highlight some of the options discussed by the community here:

    • Add a note to the bill: A detailed note on the bill itself can serve as a clear internal reminder of the dispute.
    • Utilise tracking categories: Creating a specific tracking category like "Disputed Bills" can help you filter and report on these items.
    • Adjust the due date: Temporarily extending the due date can prevent accidental payment while the dispute is…
    Jane Mitchell supported this idea  · 
  4. 1,277 votes

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    Thanks for your continued engagement and valuable feedback on this long-standing idea, everyone. We've been carefully reviewing your comments and want to acknowledge the clear sentiment of frustration regarding the current limitations around managing multiple addresses for contacts, particularly for invoicing and delivery purposes, and that this is a critical feature to many of you.

    We want to share an update on our progress here - We're pleased to confirm that the foundational work for handling multiple addresses has been completed within the Contacts area of Xero. This was a crucial first step. Building on this, now that all customers are on the new invoicing experience our product team has moved into the discovery phase for adding multiple addresses directly within invoicing. This means they are actively exploring the best way to implement this functionality to meet your needs effectively.

    We appreciate your patience as we work through the complexities…

    Jane Mitchell supported this idea  · 
  5. 64 votes

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    Jane Mitchell supported this idea  · 
  6. 157 votes

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    Hi everyone, we appreciate the importance of being able to view and understand where billable expenses have and haven't been assigned. While we have keen eyes on the idea here, with other big pieces of work on the go we want to be open that this is not in the roadmap atm.
    We want you to know we're taking on board all your feedback here, and will continue to stay across this, and keep you updated of any news or progress that'll improve visibility for your needs here.

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    Jane Mitchell commented  · 

    Any update from Xero on this?

    Jane Mitchell supported this idea  · 
  7. 42 votes

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    Jane Mitchell commented  · 

    Any update from Xero on this?

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    Jane Mitchell commented  · 

    Does anyone know if this is being looked at at all by Xero?

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    Jane Mitchell commented  · 

    All our billable expenses are coded to a single cost code and the monthly check of over 1000 bills to confirm they are assigned is very time consuming.

    Xero, please add this feature!!! It has been raised many times by many users over the years and still nothing has been rolled out.

    Jane Mitchell supported this idea  · 
  8. 5 votes

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    Jane Mitchell shared this idea  ·