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  1. 134 votes

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    Hi everyone, we have an exciting opportunity for a few customers to meet some of our Xero team who are working hard to improve payroll for you.

    You'd get a chance to tell us your honest experience with using Xero for payroll, as well as get a tour of the Xero London office!

    If this sounds like something you'd be interested in and are available on Monday Sept 30, 1:45 - 3:15pm and could come into our Xero London office, add your details through our form.

    Spaces are limited so sign up as soon as you can.🙂 If you don't get the chance this round our team may reach out when another opportunity arises.

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    Jane Mitchell commented  · 

    Frustrating to find a report discussed in Xero Central but then discover it isn't available in the UK.

    Mind boggling really!!

    Jane Mitchell supported this idea  · 
  2. 45 votes

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    Jane Mitchell commented  · 

    Is xero working on this at all??

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    Jane Mitchell commented  · 

    Any update from Xero on this?

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    Jane Mitchell commented  · 

    Does anyone know if this is being looked at at all by Xero?

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    Jane Mitchell commented  · 

    All our billable expenses are coded to a single cost code and the monthly check of over 1000 bills to confirm they are assigned is very time consuming.

    Xero, please add this feature!!! It has been raised many times by many users over the years and still nothing has been rolled out.

    Jane Mitchell supported this idea  · 
  3. 162 votes

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    Hi everyone, thanks for your contributions to this idea. We appreciate your feedback about the challenges in ensuring all billable costs are recovered, and your desire for an improved experience.

    As noted by others in the idea, there are some features that will give some visibility of billable expenses at present.

    Understanding the value more visibility of unassigned bills would have for customers, this is something we’ll continue to review in future planning but isn’t in the current roadmap. We'll be sure to update you all if this gets picked up.

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    Jane Mitchell commented  · 

    17 months since this was last commented on by xero..... is this being worked on at all??

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    Jane Mitchell commented  · 

    Any update from Xero on this?

    Jane Mitchell supported this idea  · 
  4. 714 votes

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    Hi community, we appreciate your continued feedback on having different default email addresses for various transaction types in Xero contacts, and the manual steps involved to ensure you're communicating with the right person for different purposes.

    Currently, one way of managing this in Xero would be to include every additional person on a contact record in emails, and then removing those that aren't required when sending each transaction. However we totally get this isn't the ideal solution.

    While being able to set different email addresses for differing transaction types is something we want to address longer term, like the idea for multiple addresses work for this feature requires cross-collaboration between teams in order to achieve.

    Once the multiple addresses feature is live this is something we'll be able to consider more closely and provide further updates on. 

    We do regularly review all ideas here, and your input is vital. We'll…

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    Jane Mitchell commented  · 

    Invoices, Statements, PO's & Remittances - these should all have their own email contact option.
    Should be simple enough??

    Xero please provide an update?

    Jane Mitchell supported this idea  · 
  5. 495 votes

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    Thanks for everyone's support in this idea. We understand the strong feelings expressed in your comments, where an invoice can be accidentally approved when still needing to go through a review or remain in a draft status. 

    As suggested by some users in this thread, if this has already occurred an option for now would be to add a note to the history of the invoice so other users are aware of the action and what needs to be done, or alternatively Void the invoice and copy to a new Draft invoice (consider if you need to change the invoice # before voiding the approved one, so you can use this on the new draft invoice). 

    While not a resolution for this idea, to avoid mistakenly approving an invoice an option could be to make use of the keyboard shortcuts that are now available in invoicing such as Save &…

    Jane Mitchell supported this idea  · 
  6. 1,467 votes

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    Hi community, we acknowledge the strong feelings in this idea and why you need a feature to flag bills directly within Xero. We really appreciate all your feedback and the detailed explanations of how this would help streamline your accounts payable.

    We are dedicated to providing a solution for this over the longer term, but this will take some time requiring changes that sit beneath the face of bills.

    In lieu of a direct feature for this we wanted to highlight some of the options discussed by the community here:

    • Add a note to the bill: A detailed note on the bill itself can serve as a clear internal reminder of the dispute.
    • Utilise tracking categories: Creating a specific tracking category like "Disputed Bills" can help you filter and report on these items.
    • Adjust the due date: Temporarily extending the due date can prevent accidental payment while the dispute is…
    Jane Mitchell supported this idea  · 
  7. 1,315 votes

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    Thanks for your continued engagement and valuable feedback on this long-standing idea, everyone. We've been carefully reviewing your comments and want to acknowledge the clear sentiment of frustration regarding the current limitations around managing multiple addresses for contacts, particularly for invoicing and delivery purposes, and that this is a critical feature to many of you.

    We want to share an update on our progress here - We're pleased to confirm that the foundational work for handling multiple addresses has been completed within the Contacts area of Xero. This was a crucial first step. Building on this, now that all customers are on the new invoicing experience our product team has moved into the discovery phase for adding multiple addresses directly within invoicing. This means they are actively exploring the best way to implement this functionality to meet your needs effectively.

    We appreciate your patience as we work through the complexities…

    Jane Mitchell supported this idea  · 
  8. 6 votes

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    Jane Mitchell shared this idea  ·