Settings and activity
10 results found
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16 votes
An error occurred while saving the comment -
111 votes
Thanks for your feedback and letting us know how we could improve the way duplicates alerts work for you here.
While we don't have any immediate changes planned for this, our team will consider improvements to this model overtime.
For the time being we'll continue to keep our eyes on the support for this in community, here. I'll share if there is any news.
An error occurred while saving the comment 
Carolyn Ironside
commented
We noticed you have a set of duplicate bills. Would you like to review it?Review.
No thankyou, and certainly not every time I look at bills screen.Carolyn Ironside
supported this idea
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518 votes
Hey everyone, thank you for all your feedback. We’re on a long journey to provide more granular access and controls within Xero features that our customers need.
As you may have seen in some of our recent updates across other user roles ideas we’re currently in the process of adding more permissions within Reporting and Inventory. Further to this our research has highlighted Payroll and Banking as areas that more controls are most needed, and are on our agenda as we continue to develop permissions and access to features.
Your feedback here and through direct engagements with our teams have been extremely insightful, and we appreciate all your inputs.
I'll continue to provide updates on the development of roles for features as we progress.
Carolyn Ironside
supported this idea
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79 votes
Hi team, while this may be something we look to do in the future unfortunately we were not able to move along with the work the team had started exploring here.
We'll move to Accepted for now and if there are any updates I'll be back to share with you all. Thanks and continue to support this idea if it's something you'd like to see.
Carolyn Ironside
supported this idea
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254 votes
An error occurred while saving the comment Carolyn Ironside
commented
The xero recurring invoice creation at 12.32am, 12.34am is unprofessional. A client has asked why I am working at midnight as its noisy arrival into the inbox wakes them up. Ive explained its auto generated I cant change it, only xero can do that. I could change the setting from approved for sending to manually send instead, until xero add functionality to send in office hours.
Carolyn Ironside
supported this idea
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541 votes
Hi team, thank you for sticking with us on this one. Online bill payments are now live in Australia through Airwallex, so you can pay supplier bills directly from Xero without logging into online banking.
As mentioned in my last update;
- In the US we have bill pay powered by Melio, with quick payments and contact syncing.
- We offer bill pay with Crezco for our UK customers, including international payments with 32+ currencies supported.
We’re reviewing the experience across additional regions and will continue to share updates as we learn more and make further progress.
Carolyn Ironside
supported this idea
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160 votesCarolyn Ironside
supported this idea
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1,295 votes
Hi everyone, thank you for continuing to share how important it is to clearly identify bills that need attention before they’re paid. We understand the impact this has on teams managing bills and avoiding payments being made before a query is resolved.
While a user control flagging mechanism is not directly in the pipeline yet, we want you to know that your feedback and the volume of support here is getting to the right places.
Our product teams are continuing to consider this wider workflow (not just adding a standalone flag) as they plan and shape our direction for bills.
We’re working towards making it easier to manage payments out of your business, with clearer ways to understand which bills need action as part of a more connected bills and payments experience.
The new bills approval flow which we’re currently developing is an example of this - once available admins…
Carolyn Ironside
supported this idea
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940 votes
Thanks everyone, for continuing to share your experiences and examples here. We’ve been following the recent comments and really appreciate the added detail around the challenges this creates in real payment runs, particularly where credits need to be reflected alongside bills so supplier statements and remittances stay aligned.
This March, we released the ability to find and match credit notes when reconciling, which was another highly requested idea on Xero Product Ideas.
We recognise this is an end-of-process solution and doesn’t address the core need raised in this idea. As a quick update from my last post, we’ve done some early exploration into the technical requirements needed to solve the pain points mentioned. This is a complex area to get right, as it touches multiple parts of the bill payments and credit note experience.
At this stage, our focus remains on continuing to develop our bank-agnostic payments solutions across regions,…
Carolyn Ironside
supported this idea
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198 votesCarolyn Ironside
supported this idea
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Turn off the time waster pop up messages
Turn off pop ups for 86% of customers want to pay by card. Not true. Dont need this every time.
Turn off the Early access Deeper visual insights with Analytics powered by Syft, now included in your plan. (thank you for SYFT its wonderful but the pop up is annoying
Turn off xero bank reconciliation suggestions if unticked, often ridiculous
Turn off NZBN suggest at bottom of every invoice, waste of space
Turn off this Your clients could get FREE online invoice payments for 60 days with Stripe. Check your email to learn more. Every time and you have to wait for it twice every time you look at an invoice