Settings and activity
11 results found
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5 votes
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53 votes
Thanks for your feedback and letting us know how we could improve the way duplicates alerts work for you here.
While we don't have any immediate changes planned for this, our team will consider improvements to this model overtime.
For the time being we'll continue to keep our eyes on the support for this in community, here. I'll share if there is any news.
An error occurred while saving the comment 
Carolyn Ironside
commented
We noticed you have a set of duplicate bills. Would you like to review it?Review.
No thankyou, and certainly not every time I look at bills screen.Carolyn Ironside
supported this idea
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442 votes
Hi community, thank you for your engagement and sharing how you'd like us to evolve roles for customers using Xero. User roles impact all areas of the product, there are many considerations we must factor in when assessing how to solve for majority of our customers needs - As you can see there is a large range of ideas for different roles shared by customers in Product Ideas.
We’re conducting research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. To be upfront, the discovery of this work will be long running and there'll be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.
We’d like to invite you, our community to be part of this research and discovery. This may involve interviews and sharing further feedback through direct…Carolyn Ironside
supported this idea
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74 votes
Hi team, while this may be something we look to do in the future unfortunately we were not able to move along with the work the team had started exploring here.
We'll move to Accepted for now and if there are any updates I'll be back to share with you all. Thanks and continue to support this idea if it's something you'd like to see.
Carolyn Ironside
supported this idea
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773 votes
Hi everyone, as another step toward improving history of new invoicing you'll find you'll now see an entry when an invoice is sent, and the email address it has been sent to.
We appreciate this is something we've heard a fair amount of feedback on and we hope helps in your journey to using new invoicing.
We still have more enhancements on the way for history and I'll be back again when more updates land.
Carolyn Ironside
supported this idea
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212 votes
An error occurred while saving the comment Carolyn Ironside
commented
The xero recurring invoice creation at 12.32am, 12.34am is unprofessional. A client has asked why I am working at midnight as its noisy arrival into the inbox wakes them up. Ive explained its auto generated I cant change it, only xero can do that. I could change the setting from approved for sending to manually send instead, until xero add functionality to send in office hours.
Carolyn Ironside
supported this idea
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513 votes
Hi team, we're pleased to share that we've released some more features, enabling more users to pay suppliers without logging into your bank!
For our UK customers we've made paying overseas suppliers easier with international bill payments.
Using open banking, you can now securely send money to 180+ countries including Europe (EUR), America (USD) and Australia (AUD). So you don't have to juggle multiple platforms or hidden fees. Whether you're paying a single bill or multiple bills at once, authorise payments prepared by your team and easily track which suppliers have been paid.
We've also launched bill payments in Xero for customers in the US, powered by BILL.
You can make simple, secure payments directly from Xero. You'll be able to authorize payments prepared by your team, and easily track which vendors have been paid. Plus, gain access to millions of vendors over the BILLTM network, and vendors…
Carolyn Ironside
supported this idea
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125 votesCarolyn Ironside
supported this idea
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1,189 votes
Hi community, we acknowledge the strong feelings in this idea and why you need a feature to flag bills directly within Xero. We really appreciate all your feedback and the detailed explanations of how this would help streamline your accounts payable.
We are dedicated to providing a solution for this over the longer term, but this will take some time requiring changes that sit beneath the face of bills.
In lieu of a direct feature for this we wanted to highlight some of the options discussed by the community here:
- Add a note to the bill: A detailed note on the bill itself can serve as a clear internal reminder of the dispute.
- Utilise tracking categories: Creating a specific tracking category like "Disputed Bills" can help you filter and report on these items.
- Adjust the due date: Temporarily extending the due date can prevent accidental payment while the dispute is…
Carolyn Ironside
supported this idea
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842 votes
Hi everyone, thanks for all the interest here. We understand the pain point of extra work when you need to apply a credit to a bill that's already part of a batch payment.
We are committed to enhancing your ability to manage, pay and track supplier bills from Xero. Through strategic partnerships in the UK and US customers can already pay bills online, delivering a comprehensive, bank-agnostic online bill payments experience.
Our product team's current focus is on delivering solutions like this to more regions, and continuing to develop these flows.
We want to be transparent that we don't have any plans to change the credit application process right now.
We understand this isn't the answer you were hoping for, and are sorry for any disappointment. Please know that we appreciate you taking the time to share your experiences and helping us understand how you use Xero. We’ll update this…
Carolyn Ironside
supported this idea
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155 votesCarolyn Ironside
supported this idea
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Turn off the time waster pop up messages
Turn off pop ups for 86% of customers want to pay by card. Not true. Dont need this every time.
Turn off the Early access Deeper visual insights with Analytics powered by Syft, now included in your plan. (thank you for SYFT its wonderful but the pop up is annoying
Turn off xero bank reconciliation suggestions if unticked, often ridiculous
Turn off NZBN suggest at bottom of every invoice, waste of space
Turn off this Your clients could get FREE online invoice payments for 60 days with Stripe. Check your email to learn more. Every time and you have to wait for it twice every time you look at an invoice