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  1. 113 votes

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    Thanks for feeding back on the Client search, Carey. The way that search works for the new client list experience is a little different to the older experience, and partial matching is not a feature with this new search.

    While it's not in our roadmap atm, our team are keen to stay close the support this idea receives and will consider in future planning. I'll share if there are any updates here.

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    Elisa Harris commented  · 

    Totally agree with the other comments - we are really struggling since the change in December with all the lost functionality. Really struggling to see the multiple small functionalities delivered, as a positive tradeoff for the whole system taking a major step backward. Our whole admin team of 8 (70+accountants in our firm) are tearing their hair out just trying to perform basic functions. Please bring back the lost functionality you have taken away!

    Elisa Harris supported this idea  · 
  2. 11 votes

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    Thanks for sharing your feedback with us!

    We appreciate you taking the time to let us know what changes matter to you.

    Your idea has been reviewed by our team and is now open for support from the rest of the community. In addition to upvoting your idea, other members can now comment and share how this change would improve their experience with Xero.

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    Elisa Harris commented  · 

    Definitely - part of this would include being able to see invoices that have been part paid as well, as Report Builder is very inflexible in allowing accountants to get a summary view of payments received in a certain date range (such as can be generated in Xero Blue via Activity Statement)

    Elisa Harris supported this idea  · 
  3. 200 votes

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    Hi team, as we continue shaping our product plans, we wanted to come back with an update here. While this is something we may revisit in the future, we want to be transparent that there are no plans to develop additional custom relationship types this year.

    We’ll continue to keep an eye on the level of support for this idea, but we also wanted to be upfront with you now. If anything changes, we’ll be sure to share a further update.

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    Elisa Harris commented  · 

    I would add to this that it would be great to be able to create custom relationship types, as every firm has unique preferences/requirements. For us, I would find a sibling/cousin relationship helpful, as the family structure can get quite confusing in this day and age with different surnames/parents/ etc

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    Elisa Harris commented  · 

    Even if it's just a custom relationship, so I can fill in what I want (eg sibling of, grandchild of)

    Elisa Harris supported this idea  · 
  4. 13 votes

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    Thanks for sharing this idea about the onboarding for new clients.

    It's now up to the community to get behind and support your idea. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero and Practice Manager.

    Elisa Harris supported this idea  · 
  5. 26 votes

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    Hi team, we appreciate wanting to be able to see this information more readily available. While we continue to get a sense of the interest in this through the idea we'll let you know here if there are any changes planned.

    Elisa Harris supported this idea  · 
  6. 22 votes

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    Thanks for submitting your idea, Warren.

    We've reviewed your idea and now it can gain support from other community members.

    Along with votes, others can now comment to share additional detail about how your idea could improve their experience with Xero.

    Elisa Harris supported this idea  · 
  7. 42 votes

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    Thanks for sharing your idea regarding manual reordering of tasks on a job.

    We've reviewed your idea and now it's up to the community to get behind and support it.

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

    Elisa Harris supported this idea  · 
  8. 28 votes

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    Appreciate you raising the idea in the forums here. We'll continue to get a sense of the interest in being able to pull these Franking fields with the report builder.

    If there are any plans made for enabling this we'll be sure to share with you all here.

    Elisa Harris supported this idea  · 
  9. 113 votes

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    We're interested to understand the interest in being able to add multiple emails to a clients record, for the purposes of setting these up for different purposes.

    It would be great to hear more detailed feedback from our partners on the particular purposes you'd want to set up emails for and how this would help you through Xero's practice tools. Thanks!

    Elisa Harris supported this idea  · 
  10. 18 votes

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    Thanks for sharing with us here in Product Ideas, everyone.

    We're working on modernising the client record user interface(UI) and your idea here is being worked into this change.

    We'll first be making this available to our UK practices, with the aim of eventually expanding this to all regions. I'll be back to confirm as this starts to roll and give more detail of the change.

    Elisa Harris supported this idea  · 
  11. 16 votes

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     ·  2 comments  ·  Practice tools  ·  Admin →
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    Elisa Harris supported this idea  · 
  12. 2 votes

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    Thanks for your interest in product ideas and sharing on the search for Jobs with us here, Jean. Appreciate why you'd like search results to show whether or not a special character like a macron has been entered for the search.

    While we don't have immediately plans around this we'll keep an eye on the interest for this here, and share if any plans are made.

    Elisa Harris supported this idea  · 
  13. 4 votes

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     ·  1 comment  ·  Practice tools  ·  Admin →
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    Elisa Harris supported this idea  · 
  14. 25 votes

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     ·  2 comments  ·  Practice tools  ·  Admin →
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    Elisa Harris supported this idea  · 
  15. 3 votes

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     ·  0 comments  ·  Practice tools  ·  Admin →
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    Elisa Harris supported this idea  · 
  16. 469 votes

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    Hey everyone, thanks for all your valuable feedback and support on this idea here.

    It's nice to see tips being shared throughout this thread to help others managing multiple assets. The suggestion to group similar items (like office chairs or laptops) into a single asset with a quantity can be an efficient way to handle things. When you need to dispose of some, you can then perform a partial disposal by updating the quantity, which helps save a few steps.

    Wanting to share an update for you all, although I appreciate it will not be the news hoped for - Developing the capability to bulk dispose assets isn't on our current roadmap. We will keep an active eye on the support this continue to build here and be sure to let you know if anything changes here.

    Elisa Harris supported this idea  · 
  17. 23 votes

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    Elisa Harris commented  · 

    100% agree. We definitely need the capability to run reports on bank details, even if the reports are part of some sort of restricted access. This also comes into play for new software integrations such as trust account software, that requires this and up to this point there has been nothing to export.

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  18. 8 votes

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     ·  4 comments  ·  Practice tools  ·  Admin →
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    Elisa Harris supported this idea  · 
  19. 110 votes

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    Hi team, thanks for sharing your feedback on permissions here. We really appreciate the strong interest in this area.

    With the new client and staff experience, some of you may have already seen the updated Client permissions, which help address part of this need. We’ve also recently introduced a change that allows staff with view-only access to create and edit notes, which also reflects some of the feedback raised.

    To be transparent, we don't have any plans in the near term to enable staff to edit contact groups or relationships without full edit access. As the team continues to develop the practice experience, they’ll keep monitoring feedback in this area, and if anything changes we’ll be sure to share an update here.

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    Elisa Harris commented  · 

    Totally agree, coming from a firm that transitioned from Handi 18 months ago, it is less than ideal for all staff to be able to view all these personal details for staff and their families/entities such as:
    - Home address
    - Dates of birth
    - How many and which entities the staff member has

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  20. 4 votes

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    1 comment  ·  Users & setup » Login  ·  Admin →
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    Appreciate why you'd like to be able to group some users that are logging into client organisations to perform admin under a single login, however from an audit pov would also need to make sure that actions could be traced back to the individual user.

    Being upfront this isn't something we have plans for atm.

    It would be good to get a wider interest through this idea, so make sure to share this with others colleagues that would find this useful.

    Elisa Harris supported this idea  ·