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  1. 442 votes

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    Hi community, as mentioned in my last post we want to keep you looped in on changes around autosave.

    Our product team has continued to focus attention on how we can make invoicing faster and more responsive to improve our customers' experience.

    We've recently optimised autosave to require less processing power, leading to faster invoice loading and saving.

    Our decision remains that we won’t be adding an option to turn off autosave on invoices. However, we hope this change improves your experience with autosave in draft invoices over time. Thanks again for your feedback.

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    Yvette Woodall commented  · 

    If auto saving has to be in your software, could you at least make it a user or company setting so individuals have the option to turn it off if they don't want to use it. This would keep everyone happy.

    Also the same for your repeating bills, this should be something we choose to turn on or off, for either our company or user settings.

    Yvette Woodall supported this idea  · 
  2. 454 votes

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    Hi everyone, appreciate your continued feedback on new invoicing. As mentioned in my last update we've now added a new Xero Central page for new invoicing.

    Along with updates to individual ideas on Xero Product Ideas, this page will become the single source of truth for key feature rollouts including:

    • what’s available in new invoicing right now,
    • timelines for features and enhancements going live in new invoicing, as well as
    • a comparison table between the classic and newer versions of invoicing.

    We'll be updating this page regularly.


    Relating to some of the more recent feedback there are some existing ideas that may also be of particular interest that you can join, like the ability to see the email the invoice was sent to in the history, or being able to see a timestamp, and reducing clicks and steps.

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    Yvette Woodall commented  · 

    Can you please urgently turn on classic invoicing, I have been forced to use your "new" way and it is absolutely useless, (want to use a lot of other words here) time consuming and most of all NOT USER FRIENDLY & DOES NOT WORK PROPERLY.

    Give us back classic as a permanent option, we do not care if if has no more updates done to it. It is far superior and WORKS.

    Listen to your customers......

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    Yvette Woodall commented  · 

    Keep classic invoicing as a permanent option, not everyone wants, likes or needs your new invoicing and it still does not work properly.

    Xero you are not listening to your customers. :(

    And all these tweaks you are making are not beneficial, it was fine the way it was.

    WE DO NOT WANT NEW FEATURES - LEAVE IT ALONE

  3. 41 votes

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    Thanks for your feedback and letting us know how we could improve the way duplicates alerts work for you here.

    While we don't have any immediate changes planned for this, our team will consider improvements to this model overtime.

    For the time being we'll continue to keep our eyes on the support for this in community, here. I'll share if there is any news.

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    Yvette Woodall commented  · 

    Please give us the option to turn this off, there was already a "check" in place if when entering the bill.

    Xero - you are ruining your software by add things people do not want or need.

    Yvette Woodall supported this idea  · 
  4. 17 votes

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    Hi everyone, while we appreciate your feedback here. With the retirement of classic invoicing in February, and to help customers get used to the new invoicing experience this default will continue to apply.

    As we continue to improve the new experience this means customers may find updates that help their workflow and adopt the new experience.

    The option to switch back to classic will be available and we understand this is the experience some customers may choose to use up until the retirement date.

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    Yvette Woodall commented  · 

    Give us more than 24 hours for classic invoice before switching us back.
    We (everyone who uses xero) do not like it, it does not work and I will not use it.

    Having to select to use classic invoicing is a pain in the a$$ and a waste of time and clicks.
    I am sure a lot of people / users would agree.

    If we want to use classic, let us use classic and stop flicking us back, we can use the switch back to new if we want too, which we do not.

    Plus bring back the pop up to view attached invoices instead of distorting the screen.

    Yvette Woodall supported this idea  · 
  5. 285 votes

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    Hi community, thank you to everyone who's shared and supported the ability to email credit notes to Xero.

    We understand why you'd like to be able to automate the flow and entry of Credit Notes in Xero, however this isn't something we have plans of developing within Xero right now.

    As mentioned in my last update it's possible to currently automate entry of Credit Notes in Xero, by publishing these through Hubdoc -You can find steps to connecting Hubdoc to your Xero organisation, or detail on publishing Credit notes, on Xero Central.

    If there are any changes put in place for this, we'll let you know.

    Yvette Woodall supported this idea  · 
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    Yvette Woodall commented  · 

    Please allow us to use Xero links sent from Suppliers to "Log in to save invoice as a credit note" just like we can bills, I am sure we used to be able to.
    Sometime credit notes are completely different to the invoice you are applying it against and why type all the information when it could be saved exactly like bills can with Xero links.

  6. 18 votes

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    Yvette Woodall supported this idea  · 
  7. 109 votes

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    Hi Wojciech, if an invoice or bill has already been paid there is no amount left outstanding for the invoice. It sounds like you'd like the ability to easily copy the detail of an invoice to a credit note? I've slightly updated the title of your idea here, for this. 

    If this doesn't quite reflect it'd be great to get more detail of scenarios you'd in which your business receives a credit note for a completely paid invoice or bill. 

    Yvette Woodall supported this idea  · 
  8. 754 votes

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    Hi everyone, as another step toward improving history of new invoicing you'll find you'll now see an entry when an invoice is sent, and the email address it has been sent to. 

    We appreciate this is something we've heard a fair amount of feedback on and we hope helps in your journey to using new invoicing. 

    We still have more enhancements on the way for history and I'll be back again when more updates land. 

    Yvette Woodall supported this idea  ·