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  1. 7 votes

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    Accounts UK Business IT commented  · 

    Can you bring back the 'how many days due' on the preview of a draft sales invoice please, it worked before, it takes way too long now to calculate when payment is due based on the day you actually send each invoice out

    Our invoices are due 30 days from when a customer receives them not 30 days from the invoice date, i think that's mentioned as a legal requirement as quoted :
    'As a rule, the customer must pay the business within thirty (30) days of 'receiving' the invoice, goods, or service. unless, you make a mutual agreement to settle the bill on a different payment date'

    Accounts UK Business IT shared this idea  · 
  2. 446 votes

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    Hi community, as mentioned in my last post we want to keep you looped in on changes around autosave.

    Our product team has continued to focus attention on how we can make invoicing faster and more responsive to improve our customers' experience.

    We've recently optimised autosave to require less processing power, leading to faster invoice loading and saving.

    Our decision remains that we won’t be adding an option to turn off autosave on invoices. However, we hope this change improves your experience with autosave in draft invoices over time. Thanks again for your feedback.

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    Accounts UK Business IT commented  · 

    Please turn auto save invoicing off in draft,
    if a typo is done in error, that's a big time-consuming problem ???

    I like someone else's comment below 'I often here my staff having issues when a change to an invoice is made by mistake, accidentally removed an item, line, description or changed a value and then BOOM you have no way to revert or undo the change thanks to the overzealous Autosave.

    Whats happening at Xero HQ?, you are removing and replacing things that worked well, before ?

    Accounts UK Business IT supported this idea  · 
  3. 511 votes

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    Hi everyone, apologies we've not provided an update here before now. Over the past year there's been a lot of development throughout Sales, more centralised around the new invoicing experience. With the upgraded technology new invoicing is built on we've been able to begin developing the send experience, with improvements to customise and send invoices, and help you get paid faster.

    Being able to automate the send of customer statements is high on our product teams radar, however we want to be transparent that this isn't planned in the short term. As we continue to develop and uplift throughout the Sales experience this is definitely an area the team will draw closer attention to, however with lots of different projects on the go we aren't able to bring focus to this right now.

    I want to assure you we'll keep reviewing this idea, and will share as soon as there's…

    Accounts UK Business IT supported this idea  · 
  4. 493 votes

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    Thanks for everyone's support in this idea. We understand the strong feelings expressed in your comments, where an invoice can be accidentally approved when still needing to go through a review or remain in a draft status. 

    As suggested by some users in this thread, if this has already occurred an option for now would be to add a note to the history of the invoice so other users are aware of the action and what needs to be done, or alternatively Void the invoice and copy to a new Draft invoice (consider if you need to change the invoice # before voiding the approved one, so you can use this on the new draft invoice). 

    While not a resolution for this idea, to avoid mistakenly approving an invoice an option could be to make use of the keyboard shortcuts that are now available in invoicing such as Save &…

    Accounts UK Business IT supported this idea  · 
  5. 407 votes

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    Hi all, appreciate the interest in this idea and its importance to help reduce eye strain and headaches for improved user comfort, especially during extended usage.

    We understand that this has been a longstanding request, and we genuinely appreciate your patience and dedication to making Xero an even better platform for all.

    While this may be a function we look to explore in the long-term, we want to be upfront that this is not something we'll be developing in the near term due to the complexities involved and the need to prioritise other impactful updates. We know that this may be disappointing but hope that this provides some clarity.

    In the meantime, as some users have mentioned you may be able to use a third-party app like Google's High Contrast, which allows you to change the colour on your screen to make it easier to read.

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    Accounts UK Business IT commented  · 

    Just to add on to another users request (see organisation settings - Dark mode) highly voted request

    Could you please consider the darker mode theme on Xero for those who have light sensitivity or migraines due to white screens etc

    Accounts UK Business IT supported this idea  · 
  6. 165 votes

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    Hi everyone, we appreciate your input and sharing detail of how you'd like to see this developed to help suit the needs of your business.
    We want to upfront that we don't have plans for developing this in the next year. However looking further out to the future, our teams will continue to review and consider how they might build inventory in Xero to cater for units of measure.
    If you're after an immediate solution, it might be worth exploring connected apps that can integrate with Xero and cater for your business needs. As soon as there's any change or news around this to share we'll be sure to update our community and all of your interested in this, here.

    Accounts UK Business IT supported this idea  · 
  7. 19 votes

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    Accounts UK Business IT supported this idea  · 
  8. 287 votes

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    Hi community, thank you to everyone who's shared and supported the ability to email credit notes to Xero.

    We understand why you'd like to be able to automate the flow and entry of Credit Notes in Xero, however this isn't something we have plans of developing within Xero right now.

    As mentioned in my last update it's possible to currently automate entry of Credit Notes in Xero, by publishing these through Hubdoc -You can find steps to connecting Hubdoc to your Xero organisation, or detail on publishing Credit notes, on Xero Central.

    If there are any changes put in place for this, we'll let you know.

    Accounts UK Business IT supported this idea  · 
  9. 265 votes

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    Accounts UK Business IT supported this idea  · 
  10. 715 votes

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    Hi community, we appreciate this idea has collected a fair amount of votes and commentary. This has all been feedback and taken seriously by our product teams.

    Currently, there are ways to record a bad debt in Xero, depending on your tax registration status and how you want the transactions to be recorded in your reports - We have help for this on Xero Central you can draw into.

    We don’t have any plans in the near term to expand functionality to develop a button to write off invoices or bills as 'bad debt'. If anything changes in this space, we’ll update you on this idea!

    Accounts UK Business IT supported this idea  · 
  11. 84 votes

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    Accounts UK Business IT supported this idea  · 
  12. 599 votes

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    Thank you for sharing your thoughts on the possible solution we shared a few months ago. After careful consideration taking all feedback on board, we will not be moving forward with this solution.

    We're still considering how we might solve for the issues presented here over the long term and there are other pieces of work the team are currently delving into such as duplicate bills detection that may also help solve some needs here.

    That said, we'll move the idea back to Submitted and continue to keep you updated on any progression that can help the needs expressed through the idea here. Thanks

    Accounts UK Business IT supported this idea  · 
  13. 5 votes

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    Thanks for the suggestion! I've made sure to pass your feedback on to the the team, we don't have any immediate plans for this but will be good to build the interest of this here and I can keep you updated if any plans are made. 

    Accounts UK Business IT shared this idea  · 
  14. 404 votes

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    Hey community, we want to acknowledge all the feedback you’ve provided on this idea. We know from your comments here and through other channels that taking deposits or partial payments on invoices is a crucial part of the workflow for many businesses, whether it's to cover initial costs or to confirm a new project.

    In terms of current options, within Xero there is the ability to create prepayments. Alternatively there are some third-party apps that serve these needs, too.

    However, we do want to share that our product team is actively working on a solution that'll allow you to request and accept deposit payments.

    While we can't give specifics on a timeline as yet, please know that this is a priority for us. We're grateful for the detailed feedback you've provided so far, which has been invaluable in getting us to this point.

    We’ll be sure to keep you updated…

    Accounts UK Business IT supported this idea  · 
  15. 6 votes

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    Accounts UK Business IT supported this idea  · 
  16. 38 votes

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    Accounts UK Business IT supported this idea  · 
  17. 13 votes

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  18. 7 votes

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    Accounts UK Business IT supported this idea  · 
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    Accounts UK Business IT commented  · 

    Repeating save feature once amended invoices in draft

    I find it frustrating that when we have say 2 repeating sales or purchase invoices in draft (for one contact) that if i update one it wont save it to all the others that it relates to in the following month(s), i have to go into the repeating one and change that as well or delete it and start the cycle again from the repeating section

    We send invoices at the beginning of the following month day (3 or 4) so sometimes i can have 2 invoices plus the repeating one to update, the save button only saves the invoice im working on,
    Xero doesnt seem to recognise that it was generated from a repeater, the option to save the related ones would be sooooo useful please as it can take me so long to do over 200 invoices each month

  19. 38 votes

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    Accounts UK Business IT supported this idea  · 
  20. 19 votes

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    Accounts UK Business IT supported this idea  · 
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