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  1. 28 votes

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    We're interested to understand the interest in being able to add multiple emails to a clients record, for the purposes of setting these up for different purposes.

    It would be great to hear more detailed feedback from our partners on the particular purposes you'd want to set up emails for and how this would help you through Xero's practice tools. Thanks!

    Gaye Kelly supported this idea  · 
  2. 31 votes

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    Gaye Kelly supported this idea  · 
    Gaye Kelly shared this idea  · 
  3. 48 votes

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    Hi community, thanks for your input and support into this idea for auto updating related journals when an auto-reversing journal is edited. 

    While the team began to look into work involved, priorities have shifted and this is not something we'll be looking to develop at this time. 

    We'll move the status back to submitted and keep you informed if there is any movement.

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    Gaye Kelly commented  · 

    This is a fabulous idea and would save work!

    Gaye Kelly supported this idea  · 
  4. 107 votes

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    Gaye Kelly supported this idea  · 
  5. 21 votes

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    Hi everyone, while we appreciate hearing how we could make processes more efficient for our customers using Xero, this is not an idea we would be able to take action on.

    Inland Revenue do not currently allow correspondence to be sent with a tax return via the Gateway services. This may be feedback that you could share with your IR Account Manager. Thanks

    Gaye Kelly shared this idea  · 
  6. 8 votes

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    Gaye Kelly shared this idea  · 
  7. 2 votes

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    Gaye Kelly supported this idea  · 
  8. 5 votes

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    Gaye Kelly supported this idea  · 
  9. 9 votes

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    Gaye Kelly supported this idea  · 
  10. 21 votes

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    Gaye Kelly supported this idea  · 
  11. 257 votes

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    Hi everyone, we'd like to share an update on this idea with you all - As announced at Xerocon there are exciting changes coming for practices with Xero Partner Hub!

    With the Xero Partner Hub you'll have a unified client and staff experience. We'll be providing some additional Client detail fields including Date of Death for Individual / Sole Trader business structures.

    This'll be rolling out to all Xero partners in early 2026, with the beta being available from November, starting in Australia and New Zealand - Find out more on our website

    Gaye Kelly supported this idea  · 
  12. 17 votes

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    Gaye Kelly supported this idea  · 
  13. 43 votes

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    Our team is looking into this idea, however, they don't have any dates planned on when they’ll develop a notification to let you know whether a tax letter has failed to send. We understand that this feature is important so that you can be certain your clients have received their tax payment reminder letters.

    We are monitoring your feedback and votes here, so please keep adding them in this thread. For the time being, I’ll move this idea into ‘Under review’ status, and if there's any movement, we'll make sure to come back and update you here.

    Gaye Kelly supported this idea  · 
  14. 8 votes

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    Gaye Kelly supported this idea  · 
  15. 29 votes

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    Gaye Kelly supported this idea  · 
  16. 389 votes

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    Hi everyone, we appreciate the support and feedback this idea has continued to receive, and the appetite for being able to add multiple addresses to a Clients record.

    As you may have seen or read from our recent Xerocon announcement we have some exciting changes coming for our partners with Xero Partner Hub.

    One of the big changes with this is unifying Client experiences and bringing them into one place - Meaning with Xero Partner Hub you'll have the ability to add multiple addresses for a client 😊

    We understand there's a secondary request within this idea to be able to tag an email for specific purposes and we want to be upfront that his won't be possible with the initial launch but our product team are aware and considering how we might develop Xero Partner Hub for this use overtime - We have created a separate idea that we'd…

    Gaye Kelly supported this idea  ·