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  1. 171 votes

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    Thanks everyone for your continued feedback on the need for a Leave Balances Report in UK Payroll. We appreciate you all taking the time to vote, comment, and share how this feature would improve your workflow.

    Currently the options for viewing this information is via individual payslips or within each employee’s leave tab.

    As part of a wider review into improving UK Payroll reporting, we’re moving the status of this idea to Accepted. We agree a Leave Balances Report is a valuable addition and it’s something we want to address.

    While it isn’t on our immediate roadmap right now, it is formally on our radar for consideration as we plan future payroll updates. We will share another update here when we have more news on our plans.

    Tiarna Nouwland supported this idea  · 
  2. 157 votes

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    Thanks for your support and joining in this idea. We get the challenges involved in manually chasing up employees to complete timesheets each pay period.

    Although it's not the integrated solution you’re looking for, you could look to set up recurring calendar events or using external communication tools to prompt your team members.

    We want to be transparent that we don't have any plans for adjusting the existing notifications for timesheets.

    We'll continue to monitor this idea, and should our priorities shift in the future we'll let everyone know here.

    Tiarna Nouwland supported this idea  · 
  3. 299 votes

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    Hey everyone, we appreciate a lot of recent activity and trend in this idea especially with Pay Day Super coming.

    As mentioned in my last updated this is an idea our product teams are keeping a close pulse on and we want you to know this is high on our agenda, likely to be picked up later this year.

    While we can't provide any commitments as yet, we'll share another update here as soon as there's progress.

    Tiarna Nouwland supported this idea  · 
  4. 177 votes

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    Hey Community, thanks for all the support shown for this idea. We understand that the core of this request is for business owners and payroll admins to be able to view, edit and complete draft timesheets.

    Our product teams have carefully considered this, however we want to be upfront that developing this capability isn't on our foreseeable roadmap at this time.

    The idea will remain open for votes so we can continue to gauge interest, as it will be important for when we next review our payroll priorities. Thanks again for sharing with us here, we really do value your input. 

    Tiarna Nouwland supported this idea  · 
  5. 210 votes

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    Hey everyone! Thanks for your ongoing feedback on this. We appreciate you taking the time to highlight how important it is to get superannuation calculations exactly right, especially with the specific rules around employees under 18.

    Our product team has reviewed this idea and agrees this needs to be addressed. The current workaround of manually adjusting each pay run isn't the seamless experience we want to provide, especially for businesses with multiple under-18 employees.

    As a result, we're moving this idea to 'Accepted'. While we can't give a specific timeframe for a solution right now, this status means it's on our radar and something we'd like to develop in the future.

    We appreciate you taking the time to share your thoughts with us and for your patience. 🙂

    Tiarna Nouwland supported this idea  · 
  6. 220 votes

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    Hey everyone, thanks for all your feedback on displaying leave balances in days on payslips. We recognise that many of you are keen to see this feature.

    Our product team has reviewed this suggestion. While we understand the value it'd bring, it isn't on our foreseeable roadmap. As a result, we're updating the status of this idea to 'Not in Pipeline'.

    We're keeping this idea open for votes to help us gauge its popularity when we next review our payroll priorities. We appreciate you taking the time to share your thoughts with us.🙂

    Tiarna Nouwland supported this idea  · 
  7. 6 votes

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    Hi community, appreciate your sharing in community here. Atm if you're wanting to change the payment date for an unscheduled pay run, you can edit the payment date while the pay run is in draft status. We don't have any plans for automating this.

    Tiarna Nouwland supported this idea  · 
  8. 29 votes

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    Thanks for submitting your idea for a payroll report specific to workers compensation and or insurance purposes.

    We've reviewed your idea and it's up to the community to get behind and support it.

    To help your idea gain traction, please share it with colleagues so they can vote for it too.

    Tiarna Nouwland supported this idea  · 
  9. 106 votes

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    Hi everyone, thanks for your feedback on this idea. We appreciate you sharing how important accurate leave accruals are for managing payroll when employees work at different rates across various days or departments.

    While we aren't able to add this to our roadmap right now, we want to make sure you are aware that it is currently possible to set up leave to accrue on more than one earnings rate.

    As mentioned in this thread, the key is to set the Rate Type for these additional items to "Multiple of Employee's Ordinary Earnings Rate".

    Please refer to our support article Set up overtime or earnings that accrue leave for a guide on how to do this. We'll keep this thread active for future feedback.

    Tiarna Nouwland supported this idea  · 
  10. 53 votes

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    Thanks for your patience, it’s been a little while since you raised this idea, so we wanted to check in. We've now reviewed this idea and have moved it to Gaining Support status. Our product team are keeping an eye on this idea and we will continue to share updates as things evolve.

    Tiarna Nouwland supported this idea  · 
  11. 76 votes

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    Hey team, we’re grateful for all of the engagement this idea has received. We understand that adding start and end times to timesheets would greatly improve payroll accuracy and record-keeping.

    As noted by many of you, this feature is available in the AU version of Payroll, but there is no direct workaround for this in UK Payroll.

    I'm pleased to let you know we're moving this idea to In discovery, which means our product team is reviewing the viability of this feature. This is an important step as we explore what it would take to bring this functionality to UK Payroll.

    We'll keep you updated on any developments.

    Tiarna Nouwland supported this idea  · 
  12. 107 votes

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    Hello everyone, while you can currently export reports to compare pay runs, we understand the value of having this capability built directly into Xero and have been following this idea closely.

    For now, AU and UK organisations can use the Payroll Activity Details report for one employee at a time by selecting the relevant date range for the pay periods. To help prevent errors, we recommend checking that employee pay templates are set up correctly, ensuring future pay runs are consistent and accurate.

    Although this isn’t on our roadmap at present, we recognise the impact it'd have for customers and will continue to consider it as we plan future payroll enhancements. We’ll share any updates related to payroll comparatives here.

    Tiarna Nouwland supported this idea  · 
  13. 35 votes

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    Hi everyone, we appreciate wanting to help Xero identify and raise issues asap. While we may consider changes to this overtime, to be upfront there are no immediate plans for changing the current method to raise these sort of issues with us. There are a number of troubleshooting steps our specialists will work through with a customer to rule out external factors that could be impacting your experience with Xero, and they'll get the right detail to investigate, triage and escalate if the cause does appear to stem from within the product.

    One area we know customers can commonly run into trouble with is bank feeds, and we do have work going on atm to enable customers to send us an alert if they are experiencing trouble with a bank accounts feed from within their organisation. You can stay up to date with progress for this, on this idea.

    Tiarna Nouwland supported this idea  · 
  14. 57 votes

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    Hi everyone, returning from my last update I wanted to confirm that we have released generative answers in Xero in app help for all customers.

    We appreciate this isn't a direct live chat feature that is being asked for in this idea and will move the status back to Submitted, however we'd recommend giving this a try when you're next looking for an answer while working in Xero.

    This feature takes into account what page you’re viewing, and the version of Xero you use, to do the best to ensure that the information provided is relevant to you.

    Live chat is not something we have planned at this stage but if any steps are planned toward this, we'll let you know here.

    Tiarna Nouwland supported this idea  · 
  15. 41 votes

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    Tiarna Nouwland supported this idea  · 
  16. 14 votes

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    Tiarna Nouwland supported this idea  · 
  17. 29 votes

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    Appreciate the feedback on the use you found with the previous worksheet. 

    With the newer BAS while there is no GST calculation worksheet, you can run a Custom Date report to get YTD figures, which can be accessed through the Activity Statement dashboard.

    Being open we don't have plans of adding the worksheet to the new BAS report at this stage, however we'll continue to get a sense of interest on this here and share if there's any change.  

    Tiarna Nouwland supported this idea  · 
  18. 52 votes

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    Can see what you're meaning here, John. I've made a slight adjustment to the title of your idea that I think might help others identify with. We'll start to feel the interest out here and let you know if there's any change planned.

    Tiarna Nouwland supported this idea  · 
  19. 16 votes

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    Tiarna Nouwland supported this idea  · 
  20. 70 votes

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    Tiarna Nouwland supported this idea  ·