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  1. 18 votes

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    Sorry to hear you're not liking the refresh of the Files inbox, Felicity. The intention is to make managing and working with your files simpler and more efficient.

    Just to confirm, when you say this has added extra clicks for you - would that be the need to go to the Archived tab to access a fioder you've moved a file to?

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    Sandra Phippen Business Management Services commented  · 

    Very disappointing change and unrequired - very frustrating - no communication. Slowing down work performance, and complicating a simple file structure that was easy to use for all users of xero - Bookkeepers- their clients - and their accountants.

    Alot more clicks required to view document in inbox now.

    Sandra Phippen Business Management Services supported this idea  · 
  2. 14 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

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    Sandra Phippen Business Management Services commented  · 

    Please revert back to the old format - this change has slowed down work performance and created inefficiencies.

    Sandra Phippen Business Management Services supported this idea  ·