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  1. 97 votes

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    Hi team, we appreciate your feedback as you get stuck in to trying our our new Workpapers. Our team have been monitoring feedback closely and I'd like to share that we're in the process of developing a GST Workpaper in our new solution. We'll be back to share once it's released. 😊

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    Gillian Kirkman commented  · 

    This was brought up in Sept 2025, and In Development by November. But here we are, doesn't seem to have progressed at all. Have any workpapers/features/functions been updated since they were released? I've actually given up on testing them entirely because it's taking longer exporting our in house workpapers and dragging them into these workpapers

    Gillian Kirkman supported this idea  · 
  2. 15 votes

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    Hi team, thanks again for sharing your feedback on new Workpapers with us here.

    Our teams are working on an improvement where we'll be updating "Variance" to 'Change" and will add a new column called "Variance" that'l be current year vs supporting balance.

    I'll round back to let you know once it's released.

    Gillian Kirkman supported this idea  · 
  3. 270 votes

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    Thanks for all the engagement and sharing how valuable this feature is to managing your clients with Xero.

    I understand the desire for another update and am pleased to share that this is something our product teams will be addressing and are working on developing within the new unified client experience.

    I'll share more news here as this gets closer to release.

    Gillian Kirkman supported this idea  · 
  4. 20 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

    Gillian Kirkman supported this idea  · 
  5. 34 votes

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    Hi team, we have split this idea from the original raised across here.

    Our teams are watching the interest for changes in Workpapers through the forum here, and I'll make sure to let you know if any plans are made for this.

    For now, we'd like to continue to track the interest in this. Thanks

    Gillian Kirkman supported this idea  · 
  6. 44 votes

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    Hey Everyone! Thanks for the feedback on the New Workpapers experience. Xero Ask is available on the Classic Workpapers but as yet not available in the new Workpapers experience. We've reviewed your idea and moved it to Gaining Support and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

    Gillian Kirkman supported this idea  · 
  7. 40 votes

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    Hi Gareth, appreciate your feedback on new Xero Workpapers here. Atm, you can refresh the pack after making template changes for them to pull through.

    It'd be good to get more understanding of the scenarios in which you'd like to delete packs - For example when or why you'd want to delete packs and the sort of users you'd want to allow to delete packs to help us better assess your idea here. Thanks!

    Gillian Kirkman supported this idea  · 
  8. 28 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

    Gillian Kirkman supported this idea  · 
  9. 22 votes

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    Gillian Kirkman shared this idea  · 
  10. 59 votes

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    Thank you for the feedback on the new Workpapers experience. We've reviewed your idea and now it's up to the community to get behind and support it. We really appreciate the time taken and the input of our customers and encourage you to share your idea with any colleagues that this could benefit so they can add their vote too! This is invaluable to our Product team. Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

    Gillian Kirkman supported this idea  · 
  11. 68 votes

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    Hi team, atm we're considering improvements to enable you to navigate between workpapers without needing to go back to the workpaper list.

    I'll be sure to keep you updated of progress around this, here. Thanks

    Gillian Kirkman supported this idea  · 
  12. 99 votes

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    Hi Everyone, thank you for the time taken to give us the feedback on this feature. Im happy to say this idea is in development and will be added to the new Xero Workpapers experience in early 2026. We will keep everyone updated here as more features are released and you can also see updates and read more about the new experience here ✨🌟💫

    Gillian Kirkman supported this idea  · 
  13. 94 votes

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    Hi team, apologies we jumped the gun a touch on the idea here.

    Like previously mentioned, right now you can attach documents and links, set flexible workpaper periods, and use basic calculation sheets in the new experience.

    Currently our team are exploring how we might further enhance Workpapers with variations for tailored templates, and support direct importing of reports to improve the way data moves across your compliance steps. We'll share as we have more updates for you around this.

    Gillian Kirkman supported this idea  · 
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    Gillian Kirkman commented  · 

    Agree with need to be able to add custom workpapers

  14. 9 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

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    Gillian Kirkman commented  · 

    Further to this - the ability to rearrange them. If I add one to the Master in Settings, then it puts them at the top of the list but we need them in the order they need to be done

  15. 9 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

    Gillian Kirkman shared this idea  · 
  16. 33 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

    Gillian Kirkman supported this idea  · 
  17. 14 votes

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    Hey April, thanks for raising this idea as well, your continued commitment to bringing these points to us are always appreciated. This will be assessed by our product team. 🕵️

    Once they've reviewed the idea we'll share the outcome and update everyone, here.

    Gillian Kirkman supported this idea  · 
  18. 34 votes

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    Hi there, thank you for the feedback!


    It sounds like the extra clicks to open the upload pop-up are adding some friction to your workflow compared to the previous version.


    We definitely want the New Workpapers to feel as efficient as possible for you. Since direct drag-and-drop to a line item isn't currently available without opening the attachment window first, I’ve moved this to ‘Gaining Support’ to gauge interest from other users who’d like to see this streamlined.

    Gillian Kirkman supported this idea  · 
  19. 18 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

    Gillian Kirkman supported this idea  · 
  20. 22 votes

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    Appreciate your feedback, Bryony. Our product teams have a close eye on the feedback coming through for automated bank rec being in beta atm.

    We'll keep a watchful eye on the interest of this here and I'll share if there are any updates 🙂

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    Gillian Kirkman commented  · 

    Agreed on this. I tried it and it would auto reconcile a client payment against the wrong client. Same as the current system where it "suggests" anyone who owes the same amount. If you have a heap of xero subs where the amounts are all the same, then thats a lot of potential for errors.

    Gillian Kirkman supported this idea  ·