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  1. 24 votes

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    Charlie Austen supported this idea  · 
  2. 9 votes

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    Charlie Austen supported this idea  · 
  3. 191 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you. We appreciate hearing the option to convert a draft bill into a credit note will improve your workflow.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

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    Charlie Austen commented  · 

    Allowing posting of a negative bill (converting to credit note) from the draft bill screen should be a priority update.

    Having to download a PDF, delete the information the system has already read and re-upload it, entering all the information manually is mad.

    Charlie Austen supported this idea  · 
  4. 33 votes

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    Hi everyone, thanks for keeping this conversation going and sharing your workflows. It has been awhile since this was raised, so we just wanted to refresh the status.

    We understand you’re looking for payments in bank reconciliation to automatically match against the oldest outstanding invoices first, given that other details are relevant.

    Having more control over the matching order could make payment allocation easier for businesses managing a high volume of invoices.

    We’ll continue to track feedback and interest from the community for this idea, so please share your suggestion and use case for this feature.


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    Charlie Austen commented  · 

    Agree that this is a critical feature, and quite a basic one that you would expect from accounting software.

    If making the match order customisable takes more work, I still think that 99% of organisations would prefer this to be the built-in default.

    Charlie Austen supported this idea  · 
  5. 20 votes

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    Charlie Austen supported this idea  · 
  6. 35 votes

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    Hi everyone, we thoroughly appreciate the interest and sharing how this feature would be beneficial to you here.

    As you may have seen when reconciling or through other updates, we have introduced credit notes into the reconcile experience where you can now find and select credit notes directly from the Find & Match screen.

    We understand there are other transactions types our customer would like this functionality extended to and are continuing to consider how we may expand this overtime.

    We will share further any further updates around this with you here. Thanks

    Charlie Austen supported this idea  · 
  7. 17 votes

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    Hi!


    Thanks for sharing your idea about how you'd like to see the reconciliation process improved.


    We've reviewed your idea, and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit, so they can add their votes and comments about how this would be helpful for them, too!

    Charlie Austen supported this idea  · 
  8. 11 votes

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    Hi Emma, thanks for highlighting this opportunity for improvement.

    We can see how clearer visual indicators for different reconciliation suggestions could make it easier to work through large volumes of bank transactions. Being able to quickly distinguish between match types could help users review and action suggestions more efficiently.

    We'll continue to track the votes and feedbacks here to gauge the community's interest.


    Charlie Austen supported this idea  · 
  9. 81 votes

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    Hi everyone, we hear how manual communication to the right person about which bills need their attention can be time-consuming, especially as teams grow.

    We’re pleased to let you know that we’re developing a bill approval workflow in Xero. It’ll let admins choose named approvers and set routing rules, so bills can be automatically directed to the right person (rather than relying on inboxes, spreadsheets or verbal follow-up).

    Approvers will be able to see the bills waiting for them in Xero and receive an email when their step becomes active, making ownership clearer while keeping the bill, approval decision and history together in one place. You can find more detail in our bill approvals update on The Long and Short of It 😊 - We’ll share more as this feature lands!

    Charlie Austen supported this idea  · 
  10. 17 votes

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    Hi team, this idea has been created from feedback on this larger thread.

    We're keen to get a better understanding of the interest in being able to add supplier details when creating a new contact during bill entry.

    This isn't something we have plans for the time being but will keep a close eye on the support this idea receives here. Thanks

    Charlie Austen supported this idea  · 
  11. 111 votes

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    Thanks for your feedback and letting us know how we could improve the way duplicates alerts work for you here.

    While we don't have any immediate changes planned for this, our team will consider improvements to this model overtime.

    For the time being we'll continue to keep our eyes on the support for this in community, here. I'll share if there is any news.

    Charlie Austen supported this idea  · 
  12. 33 votes

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    🌟 Thanks for raising this idea and for taking the time to share how this affects your workflow.

    We understand that when logos or images from email signatures are pulled through with documents, it can create extra clean-up, clutter the files that are imported, and make it harder to quickly identify and process the documents you actually need.

    We’ve reviewed your idea and moved it to Gaining Support, so other customers can vote and add comments to share how this behaviour impacts their experience and why improving it would be valuable.

    The feedback and examples shared here are helpful for our product teams as they build a better understanding of the real-world impact this has on customers using Smart Capture.

    We’ll continue to keep an eye on the support and feedback this idea receives, and we’ll share any updates here as we learn more.

    Charlie Austen supported this idea  · 
  13. 88 votes

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    HI team, we appreciate the feedback you’ve shared on project reporting and understand how including account names and codes could help with visibility and reconciliation of project expenses and incomes.

    This isn’t something we have roadmapped atm, but our product team appreciate the pain points shared and this may be something we dive into deeper in the long term.

    We will let you know if there are any changes planned for this report, here.

    Charlie Austen supported this idea  · 
  14. 10 votes

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    Thank you for sharing your idea and providing details on the desired improvements.

    Your proposal has been reviewed and is now open for community support. To help it progress, we encourage you to circulate this idea among colleagues who stand to benefit, asking them to vote.

    In addition to voting, community members can comment to provide further insight into the value this enhancement would bring to the Xero experience.

    Charlie Austen supported this idea  ·