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  1. When editing a bill, say the item column it removes the data that is on that line. Can this be avoided?

    2 votes

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    Hi Robert, coming back across your idea here I want to be open that we don't have any plans for this. The Item field is driven by your inventory products and services, which is why it auto description and other fields with the contents saved for that item. If you have pre-filled the description column and need to change the item we'd recommend copying this so once you update the items you can paste your text back in the description column.

  2. Remove 'Powered by Xero' Advertisement on the footer invoice emails (only recently added)

    101 votes

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    Hi everyone, appreciate this topic has picked up momentum in the last couple of months since “Powered by Xero” was first introduced to our invoice emails.
    Our product team have been working through the next iteration of the invoice email. They’ve reviewed feedback about this email from multiple sources and are planning some changes to address some of the concerns, in particular that the purpose of this feature is for marketing and advertising purposes. This feature was developed, designed and implemented will the sole intention of increasing trust with the invoice emails we generate inside the Xero platform. The data after delivering this has shown that it does just that, increasing engagement with your invoice emails and ultimately getting you, our customers, paid faster.
    Therefore the “Powered by Xero” footer will remain in place, however we will be reducing its size, better integrating it into a redesigned email experience…

  3. Zeller is a far better payment option to Stripe. It would be great to have this as an integrated 'PAY NOW' option

    1 vote

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    Hi Terry, we don't have any plans for extending the payment services we offer with Xero in the near term. However if you have a payment service that doesn't currently integrate with Xero you can see if they have a custom URL with placeholders that can be applied to your invoice template in Xero. 

    We have a bit of information on this here, however you'll also need to touch baser with Zeller to request the custom URL that you can include, from them. 

  4. i was importing invoices raised in Simpro Software to Xero Software, most of the information are not present. Only invoice date, Ref no, invoice no, and amount is present. Description is considered to be important information but that is missing (Job No. is present in Description field).

    Its like double work. While integrating information form other software, xero has to provide nearly all the required necessary information.

    I hope there could be a solution for this issue.

    2 votes

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    Hey Tim, thanks for sharing this idea! We actually have a dedicated forum for API suggestions, similar to Product Ideas, over on our Developer Centre.

    This is one that'd be better suited to that API team, and you can share it here. In the meantime, I'll close it off as 'Not Planned' here on Product Ideas 😊

  5. I would like Xero to read the terms on our invoices that we are importing via Wise-Sync rather than the branding within Xero.

    2 votes

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    Hey community, thanks for your continued interest in this idea.

    From the 4th September, we’ve removed the option to add Pay with Wise to your Xero subscription for new sign ups, and we made the decision to completely remove the feature from 26th February 2024.

    Our team is hard at work on an alternative bill payment solution that uses Open banking.

  6. When bringing the current layout over from the Profit and Loss report to the new report. When compare activities is selected on the current report the layout stays the same. When using compare activities on the new report the layout changes/it opens a new report. Please enable the layout to stay the same on the new report when the compare activities function is chosen, as happens at the moment.

    1 vote

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  7. Ability to customise search parameters bespoke to company requirements.
    Current search availability is far too narrow and hindering.
    Presently using FreeAgent to find information to then be able to input in Xero to actually continue working - or having to put all relevant data in reference box. Frustrating!

    1 vote

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    Hi Michelle, do appreciate your feedback however I want to be open that we don't have intentions of enabling a bespoke search for everything in Xero. In order to search a field there is work that needs to be done by our teams to enable this to run across different fields and areas in the product. 

    It would be good to understand if there are specific ways, or items that you'd like to search in Xero and how this would help you find or navigate to items when using Xero. 

    You'll find there are many ideas that have been started around these sort of things here on the site that you're welcome to add your support too, or you can always start a new one if it's not already been raised. 

  8. The new bills dashboard has weird oversized fonts and therefore appears busy and cluttered. Most of Xero has reasonable pages which are easier to read - like the invoice lists for example. This new version is not nice or professional. Not sure why there couldn't be an option for different view settings (the 'compact view' button does almost nothing). If this continues as a trend in Xero, we will likely move.

    5 votes

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    Hi James,

    Thanks for sharing your feedback around the new bills screen.

    I can confirm it’s not possible to revert to the older bills screen, and there are no plans to introduce this as an option.

    The changes to the look and feel of the bills list are part of a wider technology upgrade that allows us to deliver new features more quickly in the future.

    Just to confirm, I’ve attached a screenshot of the refreshed bills experience from my test org. 

    I wouldn't say any of the text here appears weird or oversized, if you’re experiencing something different on your end, can you have a chat with our support team?

  9. Ability to remove value from online quote. This will allow templated quotes to be used where a total value isn't used and individual pricing is set per task. Dependant on the job there are specific rates per brick etc. Which is calculated at the end of a job bet the rate is set at the start therefore we need people to accept our quote (rates) but the total (quantity) wouldn't be determined until job completion.

    2 votes

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    Hi community, while we appreciate your idea here we want to be open that we don't have plans for implementing this change any time in the near term.

    If you'd like to enter a quote with rates and no quantity an option could be to specify the detail of the calculation for jobs in the 'Summary' field.

    You could set up a separate branding theme to be used specifically for your quotes to alter which fields are shown, and when entering the amounts you'd use the Price field to signal the rate and leave the Qty. field as '0'. This means you'll still have a price set per line of your quote but the total amount of the Quote would be '0' and determined at the completion of the job when you copy the quote to an invoice and enter the Qty.

  10. Please bring back the old look, especially Purchase Overview. The new one is difficult to look at

    2 votes

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    Appreciate your feedback, Karolina. We do want to be upfront that there are no intentions of bringing back the previous view. 

    These changes are necessary for the platform, and in line with upgraded change that we're making across the product

    There is a toggle within the page where you can select to turn on a compact view and may help with your viewing. 

    If there is something else in terms of the look and feel of the new page that is particularly difficult for you please do share and we can consider this in isolation and get an understanding of the support, and understand how this could be improved in the new design, long term. 

  11. when creating an invoice I would like to see the full customer address appear on the invoice and remain visable once the cus name is entered and allow us to edit the address details on the invoice and give us the option to either use this address for this invoice only or update them in the contacts section.

    1 vote

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    Hi Peter, while not constantly visible you can view and edit the customer address while creating or editing an invoice in Xero atm. 

    If you click in the 'To' field you'll find you can view both the Postal and Delivery address for a contact and edit these from within the invoice itself if you choose - More detail on how this works here 

    If you'd like more options it sounds like you might be interested in supporting and adding you vote to this idea for multiple addresses which would allow you to enter and hold other instances of addresses for a contact. 

  12. Webhooks are currently limited to contacts and invoices only - greatly limiting their use. Please expand out the available options for webhooks to include projects, quotes and purchase orders, etc.

    1 vote

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  13. Make an integration with Pipedrive to be able to quote from pipe drive or at minimum share a link to Pipedrive from a XERO quote.

    1 vote

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  14. Improvement needed for Invoice, to enable the invoice word format, spacing and size to be changed & add extra location to upload barcode (other than upload logo, provide more place for us to upload JPG file), add more functions to standard invoice features as we are not IT related field it is hard for us to customised own invoices styling. If use customised invoices, it very hard for us to amend for example to included or excluded tax.

    1 vote

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    Hi Catherine, few different asks wrapped into the one here. We ask that each thread contain one idea so it's clear the functionality that's being requested and to help share support back with our product teams. 

    From your detail it sounds like there are a few existing ideas that you could support here in the forums and welcome you to create one for each other idea you see helping to make doing business easier for you with Xero. 

  15. send invoice reminder for one specific invoice

    1 vote

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    Hi Shirley, we don't have plans for developing this any time in the near future.

    However, in the case of an individual invoice, you can simply send the invoice to the customer again. If you'd prefer to use the wording of your invoice reminder email template - go to Invoice Reminders within your Invoice Settings first to copy & paste the detail. If this is something you'd frequently use, perhaps even set it up as an email template you can use on the fly. 

  16. Improve / expand data brought across in Stripe Direct Feed. Description in Stripe is not brought across which means many Stripe transactions in our Xero feed have meaningless references and descriptions e.g.

    Reference: ch_3MHilDKRj5Y4ltOC0Sef6SkV
    Description: Subscription creation / Card Country-CA

    Instead of the actual product description that is shown in Stripe.

    That means we can not create bank rules to rely on description / reference data and need to manually check transactions in Stripe to reconcile revenue to the correct product-based revenue accounts.

    2 votes

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  17. Reading through some of the suggestions from clients and they all have a similar background theme - the reporting engine in Xero is decades behind what should a rich and easy to use reporting engine. Unfortunately it just doesn't exist. The back end data is difficult to access and find the correct meta data to even start building something that is remotely useable. There is nothing simple or easy about creating a report in Xero - there are a plethora of BI tools on the market that could partner with Xero to produce quick informative reports that are easily customised…

    1 vote

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    Appreciate the feedback, Alex - However this is quite difficult to consider in terms of the change you'd be looking for our teams to make or develop for. 

    Could you please detail of use cases or scenarios when you're trying to find data pull into a report or which direct fields you're hoping to report on in Xero? Thanks 

  18. Barcoding for inventory for quick and easy adjustments. Scan a barcode in "Products and Services" then enter amount and record as stock take.
    At present I have to buy a very expensive app, to do this, that does a whole load of other things that I don't need, or Xero already does 10 times better than they do! It's crazy!
    I'd even pay double my Xero subscription for this feature. These 3rd party apps are a rip off!

    1 vote

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    Appreciate you'd like to use Xero to complete this process, James. Being open, developing the ability to import stocks through barcode scanning isn't planned, and as you've noted there are specific apps in the marketplace that can fulfill this need. 


    You may want to read some of the reviews to compare the offerings of each through our app Marketplace

  19. At the moment, when I export aba file at accounts payable batch payment, it can be edited. It will be great if can be encrypted so no changes can be made.

    1 vote

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    Hey David, thanks for sharing this idea - appreciate that you're looking out for your information security!


    As the .aba file needs to be accessed and read by your banking partner, it's not possible to create an encrypted one.

    We're not aware of any banks that currently accept (and subsequently decrypt) encrypted .aba files. 

    However, if that changes in the future, I'd encourage to submit a similar idea for your specific bank 😊

  20. Xero does not list a public company as eligible for e-invoicng. The Australian Tax Office site does not restrict public companies from using e-invoicing, so can this feature be turned on by Xero?

    We are a small not for profit company limited by guarantee and would like to be able to access e-invoicing.

    1 vote

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    Hi Shane, while we understand why you'd like eInvoice capability for a public company - The reason we don't allow registration for type of entities is that we're unable to reliably, and automatically identify this type of business entity which means that we do not permit registration. 

    While we are always reviewing our security processes and balancing the risks against customer impact, there are no plans to change this restriction

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