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  1. Please add the ability to have multiple payslip templates for multiple businesses trading within the same entity. Ie so their different logo's for the different trading names can be attached to the employee group for that business tracking category.

    9 votes

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    5 comments  ·  Payroll  ·  Admin →
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    Hey Tanya, we don’t recommend running multiple payrolls from the same Xero organisation. As there’s only support for a single payroll account, business name, and ABN per Xero Organisation. This information must be included on each payslip, and would need to be edited prior to posting each pay run.

    Posting payroll for multiple businesses from the same Xero Organisation can also have an impact on your record keeping, especially when it comes to finalising your STP and employee superannuation for the year.

    Instead, we’d recommend setting up a new organisation for each new business you run payroll for. If you need multiple plans for running small payrolls, as a Xero Partner, you might like to check out our Payroll Cashbook plans.

  2. I would like to suggest the option to defer a vat liability to the next period.
    In many cases, customers raise invoices, but then their customer does not pay for a time.
    The customer in the meantime is forced to pay the vat putting him at a disadvantage.
    I propose the option to defer a vat line item to the following period - in other words, remove it from the present tax return and allow it to reflect on the following tax return.
    This is a great benefit to the customer from a cashflow viewpoint - especially the smaller businesses.

    2 votes

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    Hi Ingrihid, thanks for the idea and support here. We appreciate all the valuable feedback and ideas shared via our Product Ideas page.

    I can see that you are based in South Africa and that your idea likely relates to the VAT 201 report. Our VAT 201 return has been developed to comply with SARS guidelines and the option to defer individual VAT line items would go against this. For more information on VAT compliance we would recommend reaching out to SARS directly.

    You will see the VAT 201 return can only be run on an Accrual basis. Accrual basis includes all transactions by the transaction date, whereas payments basis includes all transactions by payment date.

    It doesn't look like the option to create the VAT 201 on a payments basis has been raised. If this is something you would like to suggest, please feel free to raise this idea…

  3. Could you move the navigation buttons in the Financial Statements format (or any format with multiple pages) to the sticky bar at the bottom so you don't have to scroll to the top of the page to move between pages. some format pages are extremely long and it is a waste of precious time

    15 votes

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    Hi team, appreciate the interest and raising of the idea here, however we want to be open that this isn't something we have plans of developing for. 

    Atm, if you're quite far down the page you could use the home button on your keyboard to quickly navigate back to the top. 

  4. Is there anyway to retain the old report formats for P&L and Balance sheets post June 2023?
    I find the new format not very easy on the eye and less user friendly. Can we retain the old format moving forward.

    9 votes

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    Hi everyone, appreciate the interest and feedback on the style of Xero's new reports. Being quite open, older style reports will be retired on 31 July this year (2023) and there will be no ability to retain and continue using the older report formats beyond this date. 

    We do want to hear if there are specific differences in the older styles that you'd like to see in the new and welcome you to start ideas for these individuals changes that we can gather support on and could be developed and reflected in the newer versions, but to be upfront here we'll move this idea to Not Planned. 

  5. When pulling the Trial balance it keeps defaulting back to the last financial year. Why not set it up to default to "Today" as most of the time you are pulling the Trial balance as it is today. Then if you want to see the Trial balance for the prior financial year will have it already on there in the last column. We pull the Trial balance regularly for reconciliations and it wastes time to keep changing the date and then click update. Although it does not take long to do this, it is still time wasted.

    2 votes

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    Hey Anita! 

    Thanks for sharing this suggestion with the community. I've confirmed with the team that are no plans to change the date that the Trial Balance report defaults to.

    However, if there's specific dates or filters you'd like to use each time you run the Trial Balance report, I'd recommend creating a custom report that defaults to today's date.

  6. Issue: Old reports Aged trial balance had print button;

    Nikita wrote:To print the newer version of reports, you would need to first export them. You can do so in Google Sheets, Excel, or PDF formats.

    My Reply: That's a pain when it was so simple before. We don't want to save the reports each time. Also from an Exported PDF, the print is at 75% so more difficult to read. Why change something that worked brilliantly? Print Button returned please

    3 votes

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    Thanks for your feedback on the change in printing from old reports to the new. Being upfront, this was an intentional change to remove the print button in line with our commitment to environmental sustainability. 

    We don't have any plans to bring this back, but as suggested you'll find in new report you can export to a PDF and print that document if you choose. 

  7. Ability to tick/select invoices over multiple pages.

    Purpose: To save users time when they’re doing batch deposits.

    100 votes

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    Hi community,

    I wanted to let you know that the product and tech team have been following this thread and have been listening to your interest in the functionality. We do understand the frustration it’s causing when dealing with a large number of invoices awaiting payment. Your time is valuable, and the challenges you’ve encountered are not reflective of the seamless experience we aim to provide.

    However, we are not able to build everything at once. And as a global business with many requests for our different regions and needs, when it comes to payments, we are prioritizing first improving the online invoicing experience to allow more payers to pay online. That is the most critical functionality as we know those using online payments, get paid faster. There are still some critical needs here.

    This idea is on our radar though, and as we work through the priority list, it…

  8. The new bills dashboard has weird oversized fonts and therefore appears busy and cluttered. Most of Xero has reasonable pages which are easier to read - like the invoice lists for example. This new version is not nice or professional. Not sure why there couldn't be an option for different view settings (the 'compact view' button does almost nothing). If this continues as a trend in Xero, we will likely move.

    5 votes

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    Hi James,

    Thanks for sharing your feedback around the new bills screen.

    I can confirm it’s not possible to revert to the older bills screen, and there are no plans to introduce this as an option.

    The changes to the look and feel of the bills list are part of a wider technology upgrade that allows us to deliver new features more quickly in the future.

    Just to confirm, I’ve attached a screenshot of the refreshed bills experience from my test org. 

    I wouldn't say any of the text here appears weird or oversized, if you’re experiencing something different on your end, can you have a chat with our support team?

  9. It would be ideal to have the option to add Wise as a card payment provider for invoices (instead of Stripe). Wise are now offering cheaper rates than Stripe and this would be a good option for some of our clients who pay our invoices by credit or debit card.

    3 votes

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    Hey community, thanks for your continued interest in this idea.

    From the 4th September, we removed the option to add Pay with Wise to your Xero subscription for new sign ups, and we made the decision to completely remove the feature from 26th February 2024.

    Our team is hard at work on an alternative bill payment solution that uses Open banking. 

  10. We should be able to see under each history which invoice template was used to send the invoice. This is a must for audit trail. Thanks Joana

    3 votes

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    Hi all, appreciate the interest and rationale in wanting to be able to see under each history which invoice template was used to send the invoice.

    We are working on improving new invoicing history that'll eventually include when branding of an invoice has changed.

    However, we want to be upfront that recording the name of the branding template the invoice has been changed From and To is not something we'll be developing in the near term.

  11. We should be able to print the Profit and Loss without having to export to PDF first.

    We used to have that ability before the recent changes.

    1 vote

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    Hey Doesjka,

    As part of our commitment to environmental sustainability, we've removed the Print button from our reports.

    As you've found, if you need to print a report you can still export to PDF and print. Alternatively, as a workaround our new reports will fit the page when printed directly from the browser.



  12. The "building on beautiful" Xero philosophy seems at odds with many of the ideas posted on this forum. In my opinion users want functionality - not beauty. My idea is to change Xero's design mantra from building on beautiful, to building on functional. At present this seems lost on software designers that place priority on (inefficient) mouse clicks over scrolls, and limited bank rec screens. Have these software designers ever had to deal with large volumes of financial data/documents? It would seem not - they're simply focussed on making it beautiful.

    2 votes

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    Thanks for sharing your views and concerns to the way in which we're developing and upgrading across Xero's product, Karen and Paul-John. We appreciate the honesty from our customers, and while we will move the post here to Not planned your feedback has been keenly shared with respective teams internally and held high as we move forward.
    Changes we're making provide a more consistent experience that's simpler and easier to navigate. However, it goes beyond being just the visuals - These changes are also to help create the flexibility across Xero to deliver what we know our customers value most. Our approach is to deliver continuous improvement, that consistently adds value to your experience now and into the future.
    Ideas shared through the forums here are vast, and broadly range from improvements to current product through to new innovative features. While there maybe smaller ideas that we can adopt into some…

  13. It would be good to have the option to update any repeating invoice if the contact email address is changed, whether it could be a pop up reminder to update the repeating invoice or automatically update it if it is the only address against the contact. This would save time and any errors if the repeating invoice is not updated

    16 votes

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    We value your feedback and appreciate everyone that's shared benefits found by being prompted of a change in contact email. 

    While this has been looked into by our Product teams, we want to be honest that we don't have plans for re-developing a prompt on repeat invoices when a contacts email is updated at this time. We'll move this idea to not planned, and if there's change for this down the line we'll be sure to return & update on that, here. Thanks

  14. More granular level for user access rights

    I have seen lots of ideas around this same topic but worded slightly differently.

    Essentially, the access rights are far too high level causing users to have access to tasks and rights to delete, approve when they shouldn't

    11 votes

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    Appreciate your looking through the forums and existing ideas, Tracy. 

    Although it might seem quite specific it does help to have detail of the specific permission sets and what is missing in the existing roles shared for each idea, and get a sense of the users that are interested in these differing permissions.  

    As you can likely imagine, with the number of features and different roles & responsibilities staff may have across businesses a matrices of options for every single permissions across every feature in Xero would be quite complex and cumbersome when  trying to assign what a user can or can't do in your organisation. 

    While we don't have direct plans for this level of incremental control, our product teams are definitely interested to consider the makeup of permissions within a given area or feature of Xero. I'd urge you and others here to add your support to…

  15. Please bring back the old look, especially Purchase Overview. The new one is difficult to look at

    2 votes

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    Appreciate your feedback, Karolina. We do want to be upfront that there are no intentions of bringing back the previous view. 

    These changes are necessary for the platform, and in line with upgraded change that we're making across the product

    There is a toggle within the page where you can select to turn on a compact view and may help with your viewing. 

    If there is something else in terms of the look and feel of the new page that is particularly difficult for you please do share and we can consider this in isolation and get an understanding of the support, and understand how this could be improved in the new design, long term. 

  16. At the moment there are two very similar reports by default. That being the General Ledger Detail and Account Transactions report.

    Could you please at some stage remove the Account Transactions report and shift the defaults over to the General Ledger Detail?

    For now I can just change the title at the top of the report from the Account Transactions to General Ledger Detail to produce the exact same report minus the Net Movement row.
    If the net movement was required the Net column can be added.

    1 vote

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    Hi Jeremy,

    While we appreciate there are similarities between the Account Transactions report and the General Ledger Detail, they have different purposes given that we have millions of users with varied needs. The Account transactions report is generally used for digging into one or two account codes. It can be configured and customised in so many ways, and has columns which are not available on the General Ledger Detail such as Contact, Contact Group, as well as all the multi currency columns. It also has 'related account' to show where a transaction has been coded to, which isn't on the General Ledger Detail.

    To be open and upfront, we don't plan to deprecate either of these reports because of those differences.

  17. After adding a new location in Square we found that the Sales figures and expenses/tips etc where not being synched into Xero for that location. I raised a query with Xero and Square and neither side had a clue. I found the answer myself when I had to raise a query with Amaka who handle the interface, I did not really know that I had to manage the interface myself as there is no documentation from either side about this. Anway, If you log into Amaka with your Square account you can see that the new location will be there…

    1 vote

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    Hey Prasopchok, thanks for sharing this suggestion!

    As Xero has an open API, anyone can develop integrations for it without providing us with documentation. 

    If you need a hand getting set up with the Xero / Square integration, I'd check out this guide from Amaka. There's a link at the bottom of their page to reach out to their support team 😊


  18. After creating an unscheduled payrun via the Payroll AU API when you get the payrun it returns an array of payslips where the employee id and payrun id do not exist (the only fields returned are FirstName, LastName & UdatedDateUTC). If you then proceed into the xero admin (in the browser) and view the payrun you can then click to include an employee. Returning back to the API if you retrieve the payrun again the employee id and payrun id are then set for that employees payslip entry.

    We also tried creating approved timesheets for employees before the unscheduled payrun…

    9 votes

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    2 comments  ·  Payroll  ·  Admin →
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    Hey community, thanks heaps for all your interest on this idea so far 😁


    Because this one would actually be better suited to our AU Payroll API forum, I'll be closing it off here on Product Ideas.


    I'd really encourage you to share it with our developer community though! 

  19. Lightyear now has receipts but the import in Xero as Invoices. Can we set this up to come in as Spend Money as Hubdoc doesn't have approvals or the ability for the uploader to code without being able to publish.

    1 vote

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  20. i was importing invoices raised in Simpro Software to Xero Software, most of the information are not present. Only invoice date, Ref no, invoice no, and amount is present. Description is considered to be important information but that is missing (Job No. is present in Description field).

    Its like double work. While integrating information form other software, xero has to provide nearly all the required necessary information.

    I hope there could be a solution for this issue.

    2 votes

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    Hey Tim, thanks for sharing this idea! We actually have a dedicated forum for API suggestions, similar to Product Ideas, over on our Developer Centre.

    This is one that'd be better suited to that API team, and you can share it here. In the meantime, I'll close it off as 'Not Planned' here on Product Ideas 😊

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