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For small businesses

Customer ideas for Xero's business & accounting features, subscription & support, user roles, contacts and Xero Payroll

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113 results found

  1. Can we have the ability to hide or adjust size/ minimise "reporting codes" & "adjustments", "Adjusted balance", "Variance" & "Assignee" - making this more customisable for easy review & based on what is important for each person.

    3 votes

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    We appreciate you sharing your idea and letting us know which changes matter most to you. Your idea has been reviewed and is now ready for community support.

    Be sure to share this with any colleagues who would find this beneficial, encouraging them to add their vote as well. Community members can now also comment, offering more context on how this idea could improve their use of Xero.

  2. Multiple bank account with similar currency but to apply individual exchange rates for accounts with the same currency.

    1 vote

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    Thanks for sharing your idea about the option to hold a separate exchange rate against bank accounts in the same currency.

    Now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit, so they can add their votes and comments too!


  3. As well as my self-employment, I received income through Employment that currently I cannot declare through Xero's MTD for Income Tax implementation, and therefore I cannot use Xero for filing. The addition of allowing me to declare income through Employment via Xero would allow me and others like me to do so.

    1 vote

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    Hi Oliver, thanks for sharing this idea. We appreciate you highlighting how important it is to declare employed income alongside self-employment income within Xero’s MTD for Income Tax implementation. Our product team is aware of this request and it’s on their radar as we assess future improvements. In the meantime, please add your vote and comments on this idea to help us understand demand across the community 🙂

  4. Proposal – Xero Expansion Strategy for Nepal

    Summary:
    Nepal presents a strong opportunity for Xero with its growing SME sector, increasing digital adoption, and government focus on VAT/TDS compliance. To succeed, Xero should focus on localization, affordability, and integrations.

    Key Recommendations:

    Localization – Automate VAT & TDS filing in government-approved formats, support NPR currency with NRB exchange rate sync, and offer bilingual (Nepali/English) invoices.

    Mobile-First Approach – Lightweight app with offline functionality, expense capture via SMS, and local-language notifications.

    Banking & Wallet Integration – Partner with leading Nepali banks (Nabil, NIC Asia, Global IME, etc.) and mobile wallets (eSewa, Khalti,…

    1 vote

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    As you're possibly aware, Xero doesn't currently have specific features for Nepalese businesses, so for now we'd suggest using the Global edition.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  5. Could we add a feature to enable us to email out service and inspection reminders up to 28 days before it is due.
    This could be done by date only.
    It would save us having to add another app and potentially another running system to get this feature.

    6 votes

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  6. Please investigate cheaper crypto aggregation services than the ones available currently in your apps section. Currently (Aug 2025) all the ones there are for enterprise, or businesses that trade a LOT in crypto. And the prices are ludicrous for those of us with small amounts of crypto assets.

    Maybe get the IRD to fund your research and development of this kind of thing, because it will make proper tax reconciliation possible, and their investment will pay dividends.

    As an example, ZenLedger (https://zenledger.io/) lets us integrate all this information. It still costs a yearly fee (per tax year) but…

    1 vote

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    Thanks for sharing this idea, and letting us know the changes that matter most for you.


    We've reviewed this idea and now it's up to the community to get behind and support it.


    Make sure you share your idea with anyone this could benefit, so they can add their votes and comments about how this would help their businesses too!

  7. When we go to the apps directory, and click on an app we are interested, they are usually associated with an external company. For instance, Crypto websites that consolidate our crypto transactions, then can be imported into Xero.

    But when I go to the information pages about the apps, there is no link I can find to the actual website of the company. There are usually links to support, or social media.

    Please go one step further and just put in the official website.

    The reason for this is because sometimes we are researching what services actually connect with Xero…

    1 vote

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    Thanks for submitting your idea here, we appreciate you taking time to let us know how we could improve the App Store for you.

    As you mentioned, the app listings currently have links to their social media pages, but not directly to their website.

    For now, you might use these social media pages to get links to their websites. In the meantime, our team will check into this and your suggestion can now begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  8. It's currently not possible to export the Income Tax Self Assessment figures for the MTD for Income Tax quarterly submissions as a PDF to include them in a documents pack for client's approval via e-signature in Xero.

    This would be helpful from April 2026, so accountants can gain client's approval prior to submission with HMRC.

    3 votes

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    Thanks Mandy, for submitting your idea!

    We've reviewed your idea, and it's now open for the community to support.

    Other Xero users can now vote for your idea and add comments to share how it could enhance their own Xero experience.

  9. It is crucial to be able to print or email statements to multiple or all contacts with received money transactions at once showing each received money transaction for the contact in a time period on individual/separate pages by contact. This is really needed functionality because any nonprofit entity needs to send giving/donation statements at year end. I have tried multiple reports and statements. I can create an Account Transactions report showing all the clients and the received money entries, but it doesn't allow me to separate contact on their own page. The functionality under Business and sending statements would be…

    6 votes

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    Hi Justin, thanks for sharing your idea again, I understand the challenge of creating a statement for a contact who only have receive money transactions. We've reviewed your idea agree its something others have asked for, so now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  10. When posting a payment /receipt against an "already entered" Bill or Invoice, it would be good to be able to do this from the Dashboard. This link could be added to the "+" on the Dashboard and could take you to a search facility to search for the Bill or Invoice. This would also save time having to search under Bills to Pay and Invoices awaiting payment.
    Yes, payments and receipts are automatically matched in the Bank Rec, but it would be good to be able to post the payments/receipts without having to wait for them to appear in the…

    4 votes

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    We're grateful for your engagement and letting us know how adding a payment/receipt directly from the dashboard menu would be beneficial for you.


    Our Community have reviewed your idea and moved it to the 'Gaining Support' status. Along with votes, other community members can now comment to share additional detail about how your idea could improve their experience with Xero.

  11. Purchases Tab: would like to see Billable expenses not billed.

    7 votes

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    We're grateful for your engagement and letting us know the changes that matter to you.

    Our Community have reviewed your idea and now it can gain support from other community members.

    Along with votes, others can now comment to share additional detail about how your idea could improve their experience with Xero.

  12. Sales tab - Love the "Billable Expenses", Needs to be above Quotes.
    Need to be able to not bill them where I have a project invoice. Just assign the customer.

    4 votes

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    We're grateful for your engagement and letting us know the changes that matter to you.

    Our Community have reviewed your idea and now it can gain support from other community members.

    Along with votes, others can now comment to share additional detail about how your idea could improve their experience with Xero.

  13. Integration with Saturation.io. Quickbooks is linked, please can Xero be integrated too.

    3 votes

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    Hi Gemma, while appreciate your idea and how you'd like to synchronize data between Saturation.io and Xero as we have an open API we generally don't build integrations with other applications ourselves.

    We have our Xero developer centre where interested parties can get information on integrating with Xero. Welcome to share this with Saturation.io to see if it's something they'd look to develop themselves.

  14. There is currently a way one sync from Jobber to Xero. It would be great if a sync from Xero to Jobber can be implemented to records payments in Jobber as soon as a transaction is reconciled in Xero. Similar to what is being one with Thryv and other integrations. This will save me about 1 hour of effort everyday and about 5 hours monthly when the bulk payments come in. I have tried to implement this myself however Jobber API support states they will only allow this if a partner works with them like Quickbooks and Stripe.

    1 vote

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    Hi Jaco, I want to be open that we don't typically design and build integrations with other apps ourselves. We have a Xero Developer ecosystem where interested parties can come to get information on how to integrate and sync data from Xero with their application. If not already, I'd suggest letting Jobber support team know this is something you'd like to see and if they'd consider expanding their integration for.

  15. Please would it be possible to amend the Mobile App so that when you select the + symbol the option to Transfer between accounts is possible ?

    1 vote

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    Thanks for sharing your idea and letting us know what changes are most important to you.

    We've reviewed it, and now it's time for the community to show their support! Please share your idea with colleagues who could benefit, so they can add their vote and comments. This will help us understand the full impact this change could have on their experience with Xero.

  16. I’ve integrated Pabbly Connect with Xero to automatically create invoices. The workflow in Pabbly shows a successful execution, but not all invoices are actually being created in Xero.

    Has anyone else experienced this issue?
    Is there a way to debug what might be going wrong between the successful webhook execution and invoice creation in Xero?

    Additional Details:

    The webhook receives all required data including customer, line items, and invoice date.

    Pabbly workflow shows "Success" status after sending data to Xero.

    However, when I check Xero, some invoices are missing entirely.

    No error message is shown in Pabbly.

    This happens only…

    1 vote

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  17. Move "jax" and the new "Apps" icons into the Company Drop Down on the right hand side so they don't clutter our tool bar and you can go in there and chose to activate them or not.
    Give us some choice please - I'm not loving having the search icon so far over now, as it has to make space for these 2, which I will not be using.
    p.s. I did sign up for the Beta of jax and the first answer was wrong...

    1 vote

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    Thanks for your feedback, Rachel. I've passed this onto our product team.

    We don't have any plans for changing the placement of the JAX icon atm, but it'll be good to get a sense from the community that also feel this way, here. We're keeping a close eye on feedback, and I'll let you know if there's any news to share with you here.

  18. I've always felt like your software was created by people who have never used the software themselves because some of the pathways and defaults just don't make sense. Note: I access Xero using the Chrome browser.
    Here are some changes that could be made that would really improve the user experience with Xero:

    1. When I'm entering bills, some date fields want me to enter the date like this: date/month/year and other times it wants me to enter it like this: month/date/year.  It's very frustrating having to switch back and forth randomly.

    2. After I finish putting in a bill, I click…

    1 vote

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    Hi Jenna, we appreciate your feedback and the detail you've given is great. However, it's best that strange behaviour or performance issues are shared with our specialists at Xero Support who have tools to be able to investigate and escalated with our team if something isn't working as it should.

    There are a couple of your points I wanted to confirm here;

    • Bills to pay - you are able to set a default page for this. It sounds like it may currently be set to Paid bills in your org. You can set the default by clicking the 3 dots in the top right of the page where you'll see 'Default bill page' to select your preference
    • Default for bills due date - From the same place you can go to for invoice (Invoice settings) you can set a default Due date for your bills.

    I'd recommend raising a case…

  19. Wouldn't it be a good idea to develop a professional version of XERO for those of us who use this for bigger concerns or who are professional bookkeepers? This one size fits all approach is not ideal, we don't require pop ups telling us how to create a copy invoice every time when it is something we do on a regular basis. Not the only thing that slows us down but there are too many to list

    1 vote

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    Thanks for your feedback, Michelle. When you say a professional version are there other things out side of the notifications in product that you'd be looking for within a product of this kind?

    Being open we don't have anything like this planned, however understanding your needs can help when sharing your feedback with the team.

  20. Our bookkeeper needs an audit file (IAF) to make our annual report. Currently downloading an IAF file is only possible for Singapore clients and not for Xero Global clients. Would be very useful if this would be available for everybody.

    1 vote

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