Customer Statements - Add a Pay Now link
Ability to add a Pay Now link to statements so customers can pay all outstanding bills via the statement they receive.
Purpose: To make it easier for customers to view and pay their outstanding bills and make a bulk payment for all at once.
Hi everyone, we wanted to return and give a little more information with the update of this idea's status.
Our product team are currently looking into the development of adding the Pay now button to Customer statements which would enable your customers to pay for multiple invoices at once.
Though it's early days at present we'll keep you updated of their progress, here.
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Marie August commented
I have many customers contacting me saying they can't pay directly from the Statements they receive. It's frustrating to say that Xero doesn't provide this option. Please can you add the Pay Now link onto Statements. Many thanks
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Alice McDonnell commented
I only just discovered that it isn't possible to insert a pay now button on statements when a client raised this query with me. Considering Xero is one of the most popular accounting softwares, I am both surprised and confused that it isn't possible yet. Would be great to see implemented!
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Matthew Baker commented
This would be a fantastic feature where statements can be sent to all customers, and they have the ability to click on a pay now button and select the invoices they are paying. This would dramatically improve cashflow for us and many of our clients. I can't believe this is not already in place, many of our clients have their customers pay on statement, not on individual invoices. Please get this one done asap.
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Kristie Evans commented
In the interest of reducing Accounts Receivable, the ability for a customer to pay outstanding invoices from the statement would be great for business!
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Jo Adams commented
I am shocked this isnt a simple toggle on feature.. A lot of customers pay monthly.
They would prefer to click pay now than do the EFT manually -
Duane Brown commented
We have customer accounts where a credit has been passed and therefore the outstanding balance is lower than the last invoice value.
The majority of our customers pay against statement as they have credit accounts and so I believe this feature would remove some friction in the payment process and increase collections. -
Rimon Saddek commented
I only just found out that it isn't possible to insert a pay now button on statements. Considering Xero is one of the most popular accounting software, I am both surprised and confused that it isn't possible yet. We have some customers that may have accrued over 20 invoices in one month and it would be much easier for them to pay all of them at once.
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Jose Perez commented
I do not why this is still not possible.
Cliets should be able to pay all balances at once -
Kristen Scheuber commented
The ability for a customer to open their statement and pay now is going to make receiving payment much quicker and it important for small businesses. This feature would need to have the ability to select multiple or all invoices to give customer the freedom to part or fully pay their account.
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Peter Sinal commented
This feature needs to be released asap - it would make our life so much easier! Please can you work on this guys
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Nikki Velinsky commented
We have clients who may have multiple jobs with us, all on different dates so it would be good if they could pay their different invoices in one go, rather than individually.
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Fay Huah commented
This is important and it is a no brainer not to not have this function on the statement whereas it appears only on invoices.
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Zibi Wisniewski commented
Hi All,
Where is this feature available?
I can't find it in the BO.
Many thanks.