Settings and activity
14 results found
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156 votes
Thanks for your comments and emphasis on the bills side of things for the idea here. I've made sure this is shared with our team in this space.
Bills is an area we're continuing to develop with building on beautiful and I'll be sure to let you know here if there's any consideration made to change behaviour of this through the bills add and edit flow.
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Jo Adams
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11 votesJo Adams
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12 votesJo Adams
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12 votes
Hi Mark, as cost price of items can change over time, if you often associate specific items you're selling to sales you make to your customers perhaps Billable expenses?
When you add the expenses to your customers invoice this will bring across the cost price of the items you've assigned.
An error occurred while saving the comment Jo Adams
commented
That is the dumbest solution ever - if they are stock items you arent going to go out and buy some just so you can make a billable expense on the OFF chance they go ahead... Have you any practical experience in a real office?
Jo Adams
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468 votes
Hi everyone, to keep you updated on this idea work in this space will provide the ability to add a new blank row to your invoice one at a time. Once added you'll also have the ability to drag and drop the row to where you'd like it placed in your invoice, which we know some customers use to help format their invoices and space lines out.
I appreciate that some customers have mentioned wanting to add multiple blank rows at once, and want to be open that this isn't planned with this release.
Being under development atm, we plan to have this to you all before classic invoicing is retired and I'll be back as soon as it's out to let you know, here.
Jo Adams
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271 votesJo Adams
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252 votes
Hi community, thanks for getting involved here and letting us know the importance around being able to see the details whenever an invoice is sent from Xero. We understand the importance of this to our customers and our product team are beginning to review this idea to solve needs in this space. We'll move to Under review and I'll let you know as there's more progress here. Thanks
Jo Adams
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375 votes
An error occurred while saving the comment Jo Adams
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How in the F do we look up pricing or back out of doing an invoice when the situation changes or all details are not at hand... then you end uop potentially billing it twice - this is the biggest **** up of an idea ever... pretty sure I voted against this when you first pushed the new invoicing on us ... i actually HATE this new invoicing with a passion.. ten years a user of XERO and I can say this is the bigges backward step i have ever seen
An error occurred while saving the comment Jo Adams
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Agree - especially since you cant see missing stock.
New invoicing is so much harder to work with.. I am seriously condiering changing to quickbooks.. Been a XERO user for 10 years.Jo Adams
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11 votesJo Adams
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97 votes
Hi everyone, we appreciate the restrictive nature of inventory(Products and Services) atm, and our product team have plans to explore adding capability to cater for negative inventory or back order of stock recorded in Xero.
While they have a few other priorities to get through first we'll move this idea to Under review and return to share more when this work picks up.
Jo Adams
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New Invoicing - Allow Item and Description-only lines, with no Qty or Unit Price
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241111 New Invoicing 2025-031 Draft Invoice Copy.jpg 124 KB -
241111 New Invoicing 2025-031 Data Entry Draft Invoice.jpg 137 KB -
241111 Classic Invoicing 2024-136 Invoice Copy.jpg 99 KB -
241111 Classic Invoicing 2024-136 Data Entry Invoice.jpg 129 KB -
Screenshot 2024-06-18 142006.jpg 97 KB -
Screenshot 2024-01-31 144249.png 23 KB -
Invoice INV-DJM2756.pdf 90 KB -
Invoice INV-DJM2754.pdf 92 KB -
Invoice INV-DJM2737.pdf 94 KB
471 votesThanks for all your feedback here, everyone. The way you add description only lines in new invoicing is a little different to classic and we wanted to explain in hopes it'll help with how you're using new invoicing.
When entering a description only line, you can enter text in the description field of the line. If you add detail to any other field the line will be treated as a 'financial' line and you will need to include Qty, Unit price, Account and Tax rate.
When an inventory item is added this uses the item code field and the line is treated as 'financial', so it's not possible to use inventory items as description only lines in new invoicing atm.
We appreciate this is how many of you here have been making use of inventory and our product team are closely monitoring the feedback we're getting on this. Though we don't…Jo Adams
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425 votes
Thanks to everyone that participated in and shared back on the team’s research in the new invoicing layout. Taking your feedback on board our teams have made some improvements to the layout of new invoicing, including changes to the layout of fields and buttons.
By rearranging and condensing space between fields, you’ll find there is less white space than previously shown, making it easier to navigate and tab through fields when entering your invoices.We’re actively looking into changes within the invoicing grid that’ll go further to condensing information on the screen and reducing actions when entering your invoices. We’ll update as there is more information to share on this.
Jo Adams
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702 votes
Hi everyone, as another step toward improving history of new invoicing you'll find you'll now see an entry when an invoice is sent, and the email address it has been sent to.
We appreciate this is something we've heard a fair amount of feedback on and we hope helps in your journey to using new invoicing.
We still have more enhancements on the way for history and I'll be back again when more updates land.
Jo Adams
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An error occurred while saving the comment Jo Adams
commented
new invoicing is ****... Keep the old one and add packing slips in..
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346 votes
Hi team, appreciate wanting to hear news from us here and apologies we've not checked back in sooner. Our product team have done initial work to understand the work involved in enabling your customers to pay you through Customer Statements. This is a priority for them and we have plans to develop this capability, however they need to balance this work with other key priorities. While we'll leave the idea Under review for the time being, as soon as there's an update we'll share this all with you, here.
Jo Adams
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An error occurred while saving the comment Jo Adams
commented
I am shocked this isnt a simple toggle on feature.. A lot of customers pay monthly.
They would prefer to click pay now than do the EFT manually
I cant believe this is still not a standard function... the point of paying a premium for software is to run our business smoothly and make a profit.. up to date information should be paramount - XERO seem set on creating issues for users rather than solving them.. this is literally a NO BRAINER!!
Unless you manually record these then manually go in and update them, you are leaving money on the table every time you sell an inventory item.. margin mark up should also be an option to ensure you are always recouping your costs and margin.