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  1. 101 votes

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    Hi everyone, we appreciate the restrictive nature of inventory(Products and Services) atm, and our product team have plans to explore adding capability to cater for negative inventory or back order of stock recorded in Xero. 

    While they have a few other priorities to get through first we'll move this idea to Under review and return to share more when this work picks up.

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    Jo Adams commented  · 

    hey @xero - two years on and you still have not added this as a basic function.. everybody takes payetn upfront these days.. this is a bloody joke - we have to do adjustments all day due to the **** abilities of this overpriced software - 10 years a user and the functionality is NOT keeping up with business demands..

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  2. 157 votes

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    Thanks for your comments and emphasis on the bills side of things for the idea here. I've made sure this is shared with our team in this space.

    Bills is an area we're continuing to develop with building on beautiful and I'll be sure to let you know here if there's any consideration made to change behaviour of this through the bills add and edit flow.

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    Jo Adams commented  · 

    I cant believe this is still not a standard function... the point of paying a premium for software is to run our business smoothly and make a profit.. up to date information should be paramount - XERO seem set on creating issues for users rather than solving them.. this is literally a NO BRAINER!!
    Unless you manually record these then manually go in and update them, you are leaving money on the table every time you sell an inventory item.. margin mark up should also be an option to ensure you are always recouping your costs and margin.

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  3. 11 votes

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    Jo Adams supported this idea  · 
  4. 13 votes

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    Jo Adams supported this idea  · 
  5. 12 votes

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    Jo Adams commented  · 

    That is the dumbest solution ever - if they are stock items you arent going to go out and buy some just so you can make a billable expense on the OFF chance they go ahead... Have you any practical experience in a real office?

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  6. 285 votes

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    Jo Adams supported this idea  · 
  7. 283 votes

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    Hi community, thanks for getting involved here and letting us know the importance around being able to see the details whenever an invoice is sent from Xero. We understand the importance of this to our customers and our product team are beginning to review this idea to solve needs in this space. We'll move to Under review and I'll let you know as there's more progress here. Thanks

    Jo Adams supported this idea  · 
  8. 399 votes

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    Jo Adams commented  · 

    How in the F do we look up pricing or back out of doing an invoice when the situation changes or all details are not at hand... then you end uop potentially billing it twice - this is the biggest **** up of an idea ever... pretty sure I voted against this when you first pushed the new invoicing on us ... i actually HATE this new invoicing with a passion.. ten years a user of XERO and I can say this is the bigges backward step i have ever seen

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    Jo Adams commented  · 

    Agree - especially since you cant see missing stock.

    New invoicing is so much harder to work with.. I am seriously condiering changing to quickbooks.. Been a XERO user for 10 years.

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  9. 11 votes

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    Jo Adams supported this idea  · 
  10. 483 votes

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    Thanks for all your feedback here, everyone. The way you add description only lines in new invoicing is a little different to classic and we wanted to explain in hopes it'll help with how you're using new invoicing. 
    When entering a description only line, you can enter text in the description field of the line. If you add detail to any other field the line will be treated as a 'financial' line and you will need to include Qty, Unit price, Account and Tax rate.
    When an inventory item is added this uses the item code field and the line is treated as 'financial', so it's not possible to use inventory items as description only lines in new invoicing atm.
    We appreciate this is how many of you here have been making use of inventory and our product team are closely monitoring the feedback we're getting on this. Though we don't…

    Jo Adams supported this idea  · 
  11. 717 votes

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    Hi everyone, as another step toward improving history of new invoicing you'll find you'll now see an entry when an invoice is sent, and the email address it has been sent to. 

    We appreciate this is something we've heard a fair amount of feedback on and we hope helps in your journey to using new invoicing. 

    We still have more enhancements on the way for history and I'll be back again when more updates land. 

    Jo Adams supported this idea  · 
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    Jo Adams commented  · 

    new invoicing is ****... Keep the old one and add packing slips in..

  12. 355 votes

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    Hi team, appreciate wanting to hear news from us here and apologies we've not checked back in sooner. Our product team have done initial work to understand the work involved in enabling your customers to pay you through Customer Statements. This is a priority for them and we have plans to develop this capability, however they need to balance this work with other key priorities. While we'll leave the idea Under review for the time being, as soon as there's an update we'll share this all with you, here.

    Jo Adams supported this idea  · 
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    Jo Adams commented  · 

    I am shocked this isnt a simple toggle on feature.. A lot of customers pay monthly.
    They would prefer to click pay now than do the EFT manually