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  1. 107 votes

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    Hi everyone, we appreciate the restrictive nature of inventory(Products and Services) atm, and our product team have plans to explore adding capability to cater for negative inventory or back order of stock recorded in Xero. 

    While they have a few other priorities to get through first we'll move this idea to Under review and return to share more when this work picks up.

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    Jo Adams commented  · 

    hey @xero - two years on and you still have not added this as a basic function.. everybody takes payetn upfront these days.. this is a bloody joke - we have to do adjustments all day due to the **** abilities of this overpriced software - 10 years a user and the functionality is NOT keeping up with business demands..

    Jo Adams supported this idea  · 
  2. 168 votes

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    Thanks for your comments and emphasis on the bills side of things for the idea here. I've made sure this is shared with our team in this space.

    Bills is an area we're continuing to develop with building on beautiful and I'll be sure to let you know here if there's any consideration made to change behaviour of this through the bills add and edit flow.

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    Jo Adams commented  · 

    I cant believe this is still not a standard function... the point of paying a premium for software is to run our business smoothly and make a profit.. up to date information should be paramount - XERO seem set on creating issues for users rather than solving them.. this is literally a NO BRAINER!!
    Unless you manually record these then manually go in and update them, you are leaving money on the table every time you sell an inventory item.. margin mark up should also be an option to ensure you are always recouping your costs and margin.

    Jo Adams supported this idea  · 
  3. 22 votes

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    Jo Adams supported this idea  · 
  4. 14 votes

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    Jo Adams commented  · 

    That is the dumbest solution ever - if they are stock items you arent going to go out and buy some just so you can make a billable expense on the OFF chance they go ahead... Have you any practical experience in a real office?

    Jo Adams supported this idea  · 
  5. 305 votes

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    Thanks everyone for your feedback on the invoice print option. We know how much our customers value efficient workflows, and appreciate you sharing your thoughts on how the current "Print PDF" button works. 

    For those of you looking for a smoother printing experience, a helpful workaround is to set your browser to automatically open PDFs in your preferred viewer after downloading. This can save you a few clicks in the process.

    In the interest of transparency, a direct print PDF functionality that go through the download step isn't in our development plans.

    You can continue to vote on this idea so if our position changes in the future we will update you all, here. 

    Jo Adams supported this idea  · 
  6. 345 votes

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    Hi everyone, we want to share that we've released a change to history for each time an invoice is sent.

    Invoice history will now show the primary recipient email whenever an invoice is sent. This includes the initial and any subsequent send of an invoice.

    We appreciate this has been a pain point for everyone that's joined in the idea here and hope this visibility improves your experience in invoicing.

    We'd like to confirm how this works;

    • This record is only applicable from here on in, there are no updates to any historical entries for sending.
    • History will show the email of the initial recipient entered in the 'To' field any emails that you include as a CC or BCC option will not be shown.

    We do want to highlight, that while the email will be recorded in majority of cases, there are a few scenarios our team have picked…

    Jo Adams supported this idea  · 
  7. 442 votes

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    Hi community, as mentioned in my last post we want to keep you looped in on changes around autosave.

    Our product team has continued to focus attention on how we can make invoicing faster and more responsive to improve our customers' experience.

    We've recently optimised autosave to require less processing power, leading to faster invoice loading and saving.

    Our decision remains that we won’t be adding an option to turn off autosave on invoices. However, we hope this change improves your experience with autosave in draft invoices over time. Thanks again for your feedback.

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    Jo Adams commented  · 

    How in the F do we look up pricing or back out of doing an invoice when the situation changes or all details are not at hand... then you end uop potentially billing it twice - this is the biggest **** up of an idea ever... pretty sure I voted against this when you first pushed the new invoicing on us ... i actually HATE this new invoicing with a passion.. ten years a user of XERO and I can say this is the bigges backward step i have ever seen

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    Jo Adams commented  · 

    Agree - especially since you cant see missing stock.

    New invoicing is so much harder to work with.. I am seriously condiering changing to quickbooks.. Been a XERO user for 10 years.

    Jo Adams supported this idea  · 
  8. 11 votes

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    Jo Adams supported this idea  · 
  9. 454 votes

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    Hi everyone, appreciate your continued feedback on new invoicing. As mentioned in my last update we've now added a new Xero Central page for new invoicing.

    Along with updates to individual ideas on Xero Product Ideas, this page will become the single source of truth for key feature rollouts including:

    • what’s available in new invoicing right now,
    • timelines for features and enhancements going live in new invoicing, as well as
    • a comparison table between the classic and newer versions of invoicing.

    We'll be updating this page regularly.


    Relating to some of the more recent feedback there are some existing ideas that may also be of particular interest that you can join, like the ability to see the email the invoice was sent to in the history, or being able to see a timestamp, and reducing clicks and steps.

    Jo Adams supported this idea  · 
  10. 509 votes

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    Thanks for all your feedback here, everyone. The way you add description only lines in new invoicing is a little different to classic and we wanted to explain in hopes it'll help with how you're using new invoicing. 
    When entering a description only line, you can enter text in the description field of the line. If you add detail to any other field the line will be treated as a 'financial' line and you will need to include Qty, Unit price, Account and Tax rate.
    When an inventory item is added this uses the item code field and the line is treated as 'financial', so it's not possible to use inventory items as description only lines in new invoicing atm.
    We appreciate this is how many of you here have been making use of inventory and our product team are closely monitoring the feedback we're getting on this. Though we don't…

    Jo Adams supported this idea  · 
  11. 754 votes

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    Hi everyone, as another step toward improving history of new invoicing you'll find you'll now see an entry when an invoice is sent, and the email address it has been sent to. 

    We appreciate this is something we've heard a fair amount of feedback on and we hope helps in your journey to using new invoicing. 

    We still have more enhancements on the way for history and I'll be back again when more updates land. 

    Jo Adams supported this idea  · 
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    Jo Adams commented  · 

    new invoicing is ****... Keep the old one and add packing slips in..

  12. 402 votes

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    Hey everyone, back again with some progress to share with you all here. Our product team have made good headway in this space over the past few months and we'll soon be at a stage where we'd like to invite users in for an early release!

    As a foundational step to enabling this feature, we're currently rolling out the ability for your customers to view statements online, so that they always have a real-time view of what's due and overdue. We're aiming to roll out a "Pay" button to statements later this year, so that your customers can then pay multiple outstanding invoices in one go.

    If you'd be interested in being a part of our early release, please fill out this form.✍️

    While we may not be able to invite everyone who signs up into the early release, I'll round back with more updates on this idea to…

    Jo Adams supported this idea  · 
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    Jo Adams commented  · 

    I am shocked this isnt a simple toggle on feature.. A lot of customers pay monthly.
    They would prefer to click pay now than do the EFT manually