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Hello, as a Xero Partner who processes invoices on behalf of clients, this feature is critical when offboarding clients as we must retain copies of bills paid during our service as part of APES 310 client money rules. We've been saving all bills in Xero and are now faced with the only option to download 1000's of invoices 1 at a time. This is not ok.

In response to Kat, I doubt he reads the emails to ceo@xero.com but just in case he does I sent the following message:

"Good afternoon Sukhinder

Welcome to the role of CEO. I hope you enjoy the challenge and take Xero to new heights.

I'd like to bring something to your attention which appears to be an intentional design fault of Xero: Bulk File exports/downloads. Xero offers a very helpful feature where we can easily capture receipts and supporting data in Xero which is much appreciated. Unfortunately the same isn't true of our ability to extract this data which we are required to do for a number of reasons.

This makes it hard for us to recommend Xero to new clients. This relatively minor annoyance, and more importantly the lack of a solution, speaks volumes of the intention and culture which concerns myself and many other Xero users.

There is a thread pleading for this change since 2013 already: https://productideas.xero.com/forums/939198-for-small-businesses/suggestions/44960626-files-bulk-export-print-attached-files

I hope you engage with the Xero community and make this change as soon as possible."

It can't hurt for similar messages to be sent in since all the Xero staff I've tried to talk to have ignored this issue.

I just received an email from the new CEO.... with her email address in it! I've already complained, if we all complain at least we have a new set of ears that may hear us! Her email address is ceo@xero.com.
Go for it!

This is absolutely critical - Xero loses much of its time saving efficiency and any scalability without this. Cannot believe an accounting system could be designed without this. No native search for all documents filed / added to transactions.

This is important to send existing files to a DMS

Any plans to roll this out soon? My auditor is asking me to download all the files for them to check and I have more than 500 transactions.

Edited) Found a comment below from Suzie Evans Jan 3. Seriously considering to move to https://gimbla.com/ now.

This would be super helpful

Do it ASAP

We need bulk export of attachments with bills, once the batch file is created, so we can submit this report to the final approver (usually the CEO). At the moment we are manually exporting the file which is time consuming.

OK So I tried https://www.synkle.com/ - it charges $399 AUD to download up to 5000 files.

It looks like it does a single bulk download of all the files you have in the system but doesn't seem to allow you to specifically select files.

At that price with no ability to view what you are getting for your money that's a bust in my opinion.

Come on XERO! Sort it out!

Has anyone found reliable third party add-on that can do this. https://www.synkle.com/ was mentioned but it wanted full access to my Google Drive when I tried it. Which made me nervous...

This function would be ideal when reporting on grants received. In particular showing funders the details of what their money was spent on.
Ideally you'd be able to run a tracking summary report and download all of the attachments that had been uploaded to each transaction.

This would be extremely helpful

Need this feature as we need to download a large quantity of documents to use as evidence for a grant application, it's going to be a very slow process to do this manually 😫

Must have feature for audit

Its weird that Xero still not providing this function, will they wait starting to lose customers because they cant have backups?

This is actually essential to avoid uploading files twice and be able to have everything in the same place

Lynn Tan Jan 6 and Lisa Cardno Jan 12, both your comments are so valid and on point. This is not to say everyone else's comments are not valid, it just highlights how Xero is could make the application even more valuable and easier for its users. Working a solution to reduce double handling of this issue will solidify long term loyalty and cement the highly valuable 'subscription' income it enjoys. It is only a matter of time when some genius youngster will deliver a more comprehensive solution. Come on Xero, take a look at this.

If uploaded files are not easily downloaded (without needing to open every invoice or bill separately) it's virtually impossible to have a paperless system as there's no alternate way of viewing or backing up - and given so many short comings of Xero and they are clearly not interested in any real issues raised - sadly the best option seems to leave Xero for a more practical platform.

When our second approver goes into Xero to view the payment batch it takes alot more time to click through the bill to a copy of the invoice to view. If we could export all invoice copies associated with that payment batch into a PDF file then this person could have the PDF open and payment batch open side by side and cast their eyes over the actual invoices as they go. Much easier than us having to print these out for them to view which goes against the whole point of uploading and approving online.