User Role - Restrict access to individual bank accounts
To have the ability limit some users to access some bank accounts within Xero org.
Purpose: To limit some staff to not be able to see the information about the client’s bank balance.
Thanks for sharing and showing interest in how we can develop user roles to suit your needs when using Xero.
With many varying ideas for roles and permissions in different areas of our products, user roles impact all areas of the product. There are many factors we must consider when addressing how to solve for majority of our customers needs.
We’re in the process of conducting research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. This being one of our highest voted ideas surrounding roles is a specific focus for the team. too.
Discovery of this work is its first stages and will be long running. There will be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.
We value our customers input and would like to invite you, our community to be part of this research and discovery. This may involve interviews and sharing further feedback through direct surveys or questionnaires.
✍️ If this is something you’d be interested in taking a part of please fill in our short form here.
Though we might not be able to invite everyone into every stage, our research team will be in touch with many of you over the coming months.
We'll come back and share on the outcomes of our research and any progress around development of roles in Xero.
-
Kylie Watkin commented
I agree with all of these comments. It should be a very basic feature that you can separate who can view which bank accounts as users on Xero.
-
Kari Esplin commented
Please Xero, this post is from 2013. Surely you can develop a user that has access to aspects of the accounts without being able to see bank accounts and produce financial reports. So many small businesses use Xero and critically they don't want all staff to be able to see their private financials. Please prioritise this. I feel the other upgrades you've done like attaching files to invoices and changing the word, 'send' to 'email' are a lot less critical.
-
angela stratford commented
Xero, this really is a rather easy and crucial requirement for any medium size business, please advise on when this will be done
-
Jason Heffernan commented
Xero enough time has passed since this was first raised. it's very simple, allow me to have a user that can pay wages/access employee data, create invoices, but not access my businesses bank account balances.
-
Adrian Holmes commented
For example, be able to add a user that can access and reconcile debit card accounts and the petty cash account, without having access to the current account. Therefore, the user wouldn't be able to access the bank balance or salary payments etc.
-
Megan Ruder commented
I agree with all of these comments. It should be a very basic feature that you can separate who can view which bank accounts as users on Xero. That is information that not everyone should have access to. Please work on this ASAP.
-
Claudine Gitton commented
Good morning,
It looks like we are so many to be requesting this feature that the question should not be asked anymore. This is an import issue within most companies where some team members MUST NOT have access to certain bank accounts. Could you please work on the matter so the admin can choose who can have access to what. Thank you very much for taking this matter seriously.
-
Stacey Quinn commented
I don't know how many times I have requested this from Xero since its inception.
This shouldn't be determined by a few likes on a product idea page that no one really looks like, this is just VERY BASIC separation of duties and good governance that any piece of accounting software should have been in built from the start. I'd suggest Xero just do it. -
Lee Chadwick commented
Hey Xero this seems a critical requirement. I have someone assigned to chase debt that only needs access to one account for monies in and out
They should not be seeing the other accounts. we have just moved over from another accounts system where this option was available
The option is available at the moment for each person to manage their dashboard and toggle each bank account on or off their view so it seems majority of the work has been done - just needs the admin to set this rather than each person
-
kathryn preston commented
Please provide an update on this issue. Limiting access to sensitive information such as bank accounts should be a priority......have been waiting for years
-
Admin (Cyndell) Harrison commented
As per below comments, there are some tasks that I could be assigning to other team members but are unable to do so as they don't need access to all account information.
An update on the ability to restrict account access to users would be greatly appreciated.
-
Rebecca Rotheram commented
Any more updates on this please XERO? I continue to do admin tasks that I should be able to give to our admin staff to do but I can't without giving them full access to sensitive company information - its crazy how this isn't a priority.
-
Claudine Gitton commented
Hi There,
To me, it is essential for Xero to work on restricting some users on certain bank accounts. Could you please make it as a MAJOR priority as this is a real GDPR issue which has already caused problems within the employees in my company. Thank you for taking this seriously. -
Heidi Westraadt commented
Provide a Petty Cash User Role- Allow a distinction to be made between what financial data Xero users can access beyond the standard user roles. There is a need to allow a receptionist/ junior staff member to manage petty cash on Xero.
One would like to select a single bank account eg Petty Cash Account and allow the user access to only that account and not the other company bank accounts to thus to prevent the user seeing sensitive financial information (ie salary entries paid from bank accounts) .Xero access is very user unfriendly. This is frustrating as processing work could be delegated to junior staff but now has to be captured by senior staff that do have access to bank accounts.
-
Jane Skinner commented
Is there any update on this critical function yet?
Surely Xero must be breaking GDPR rules by not having the option to restrict access to some areas for some users?
"Building on beautiful" should NOT be taking priority over GDPR compliance.Xero, please push this to the top of the queue as it really is imperative for any organisation other than a Sole trader.
-
Vicki Kenny commented
definitely need this - I'd like a VA to help code one bank opex account only without having full access
-
Michael Doo commented
Disappointing to see 10 yrs down the track that this issue is still around with no fix in sight. Xero business owners are constantly having to make a decision on protecting sensitive data from staff verses administrative functionality which shouldn't be the case if Xero user rights were more refined.
Come on Xero how about addressing it.
-
Noel McKenney commented
Separate access to bank accounts has been requested for around 10 years.
If Xero has been working on "Building on beautiful" work for 10 years is should be absolutely beautiful by now !!!
Xero isn't called "Xero" for no reason - it's because they've got zero interest in listening to their users.
The obvious solution is to vote with your feet (or fingers) and change to a software provider that allows user control of user access to different tasks and to a supplier who cares. -
Joanne Boardman commented
This has been raised under several different ideas in different areas with the same basic premise that user access can be personalised or be more differntiated than it currently is so the votes on this are well under recorded.
The only alternative seems to be different software as this has been requested for quite some time with nothing done by Xero about it. -
Rebecca Rotheram commented
I'm looking at Sage Line 50 at the minute which seems like the logical step up from XERO it is more expensive you get what you pay for I guess but going to trial it next week.