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Bills - Option to unapprove

Bills: unapprove option

Have the option to unapprove a bill so it can revert back to draft/awaiting approval rather than having to void a bill and re-enter it.

535 votes

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Alicia Anderson shared this idea  ·   ·  Report…  ·  Admin →
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submitted  ·  AdminKelly Munro (Community Manager, Xero) responded  · 

Thank you for sharing your thoughts on the possible solution we shared a few months ago. After careful consideration taking all feedback on board, we will not be moving forward with this solution.

We're still considering how we might solve for the issues presented here over the long term and there are other pieces of work the team are currently delving into such as duplicate bills detection that may also help solve some needs here.

That said, we'll move the idea back to Submitted and continue to keep you updated on any progression that can help the needs expressed through the idea here. Thanks

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  • Maureen Capplis commented  ·   ·  Report

    This is a critical need!!!!!. Almost every organization has at least one person who is given authority to approve invoices but they are dangerous. Undoing an bill approved in error is currently heinously complicated.

  • Christine Hall commented  ·   ·  Report

    Come on XERO get your act together. This is embarrassing..... sort it.

  • David Haynes commented  ·   ·  Report

    Ludicrous, I mean ludicrous, that this has taken so long to even apparently be acknowledged. Where is the customer consideration in your development priorities? Nowhere

  • Alison Walker commented  ·   ·  Report

    This has been requested over & over in the years that I've been using Xero, it may seem like a small issue to you developers but it really isn't to us end users. There are many reasons why an approved invoice may need to be unapproved and deleting it and starting again (all be it by copying the original posting first) is not an acceptable answer.

  • kay Smith commented  ·   ·  Report

    whilst there maybe work arounds to this problem , they are very time consuming which is not efficient. Everyone makes mistakes, but there should be a quick easy remedy to rectify this problem.

  • Lesleigh Richardson commented  ·   ·  Report

    Unfortunately when you do approve accidently there is a work around which is to copy the Approved bill, download any attachment on it and create a new one (using the copy) adding the attachment. You then need to go back to the approved bill and VOID it. Not great but easier if you have a lot of information in the description.

  • Lynette Duncan commented  ·   ·  Report

    Very useful option to do this. So often I have accidentally clicked on Approve, when I shouldn't have. No way of going back.

  • Steve McKenna commented  ·   ·  Report

    Bills and Invoices both. I can't believe this doesn't exist.

  • Karen Tyndall commented  ·   ·  Report

    To have this option to "unapprove" or return to "draft" would be so helpful, come on Xero surely its not that hard...?

  • Sally Lane commented  ·   ·  Report

    To be able to unapprove would be very useful. Its very easy to click the Approve button instead of the Submit for Approval button by mistake!

  • Antoinette Micallef commented  ·   ·  Report

    This is a very important feature. It would make my life so much easier.
    While this is something most other accounting software have, not sure why Xero is unable to provide this feature.

    It is part of basic accounting and feels like Xero is starting to lag behind in a number of areas.

    May be time to move back to MYOB.

  • Karen Tyndall commented  ·   ·  Report

    This would be very helpful to "unapprove" instead of voiding and having to re-entre the bill

  • Alison Walker commented  ·   ·  Report

    I can't believe that this option is not yet available and that Xero have no intention at the current time to introduce this option. Surely it's not that challenging an update that your developers can't deal with it?

  • Abbie Price commented  ·   ·  Report

    This would cut down so much admin time if this function was available.

  • Julia Bastin commented  ·   ·  Report

    This is a basic function, like so many, that Xero should have the ability to do.

  • Tim Stone commented  ·   ·  Report

    Absolutely agree!

    I'm in disbelief at the low level of support for this idea. I can't tell you how many times, I've accidentally clicked as approve then have to void and re-enter to get it as "Waiting Approval".

    This would be **EXTREMELY** useful.

  • Colleen McCudden commented  ·   ·  Report

    there's another suggestion with 167 votes for same thing with invoices. They two could be combined.

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