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Please add this as a matter of urgency. So important.

Collis - exactly what most long term users have been saying for 5 years or more... there is no two way communication or listening exercise with Xero. It's their way or no way.

The truth of the matter is we're all mugs for continuing to pay monthly for a sub standard product...

After reading the comments on this thread, what I don't understand is why Xero even bothers with this forum. It's very clear they don't want to listen to their customers. Time to start looking at alternative suppliers methinks.

Why Xero are you not going to develop this? It is a fundamental part of the purchase ledger procedure. We need to be able to see bills on hold or under dispute with a reason code or something. As per previous posters comments, it is all too easy, especially for a larger company with several staff to pay bills under dispute if there is nothing there to indicate they are! There seems to be no comment from Xero since November 2022. You asked for a clearer understanding. Surely the amount of comments and explanations would sway you to actually take action on this!!

Arnis - total agree and posted following on your thread:
I am struggling to understand why when requested by so many that XERO does not even think it is worth investigating being able to dispute bills, a very basic requirement of an accounting system. Today this has caused problems with a supplier, when a junior accounting person promised payment for a bill that is in dispute. Fortunately long standing relationships have resolved this, but what if this was not the case? I'd be interested to know on what basis it has been reviewed, analysed, and deemed not a priority by product team.

At the moment, the only way to track all bills and recognise ALL liabilities is to add the bills/credit notes in draft and send them for approval, and then post a journal at the time of preparation of accounts, i.e. monthend or yearend..

("Send for Approval". That's a joke as nothing is sent, not even an email to the approver to advise them that a bill is awaiting approval.)

The bill then sits in Awaiting Approval, but no posting is made to the P&L, Balance Sheet or VAT Return. It is fundamental to ALL good accounting practice to recognise liabilities as they arise, not as they are approved.

I wonder how Xero account for disputed bills in their accounts. Maybe they use another accounting package!!!

I've commented too - and also mentioned about not being able to include credit notes in a payment run and having to allocate credit notes to totally random unrelated invoices

Good idea, Arnis, I've added my comment, think we should all do it!

I'm wondering if Xero now has a "clearer understanding" of this.
Looks pretty clear to me. You have 326 votes on the old thread and 471 on the current saying that this is a highly required feature.

I have added a comment on LinkedIn in hope that it might attract some positive traction.

https://www.linkedin.com/feed/update/urn:li:activity:7082476364972363776/

Please can you add an "on hold" function in bills, as others have said, this is a fundamental basic requirement in AP.

Elre - very good idea!!

Maybe we should all take to social media and see what Xero does then?

No update on this from admin even though everyone is making so clear how important this is! Xero seem to be way off the mark with understanding their customer base/ users needs.

very important - need to be able to enter bills / invoices for VAT but might want to hold off paying / chasing payment for many different issues.
Would also work if there was a comment area next to the "planned payment date" in bills where you could put a short comment

The fact that this is even a question of whether it should be available is crazy to me.... I have never used Accounting software before that doesn't offer this functionality.

It's a MUST for anyone in Accounts Payable. We don't want to risk someone being paid when an invoice is in dispute.

What it means now is holding off from processing invoices, which need to be entered into Xero and therefore is open to human error with losing invoices etc.

When will we receive an update on this please?

This is so important. Please include it asap on the bills to pay section. It should have been in their from the start.

Why the Flag bill "in dispute" - is something to hard to understand by Xero team? The main reason for it is - to see it is in dispute and to prevent to pay it! It is easy. Really! Common situation in a business.
Quite disappointing by Xero efforts goals. Spending millions on changing view of invoice/bills/reports (I am not sure that that is what users really wanted) and at the same time do nothing to develop thinks what users ask for.

It is more important to have this on bills to be paid than on sales invoices, once a disputed bill is paid it is harder to get a resolution on the query/problem, come on xero!!

LOL - good to see Xero sponsoring football tournaments but not sorting out business critical issues.

"We're still interested to get a clearer understanding of users that'd like to see this developed for bills, and will continue to track this through the conversation here. If there's any change we will let you know on the thread here. Thanks "

Well that was Nov 22 - so if they can't get a handle on what is needed by so many by now - there is no hope.

This is a vital part of accounts. Please add this feature asap.