Contacts: SMS reminders for invoices
I can see multiple suggestions and several thread over a number of years regarding the need for an SMS feature for both customer communication and invoicing. When are you going to add this? The tech is readily available to you. Many other platforms offer this now. Please prioritize this enhancement! Thanks.
Hi everyone, we want to say thank you to everyone that's shared back on their experience with our beta for sending invoices via SMS.
We've had great results and are moving forward to release this to all users in Australia, as a start.
Those that have been trialing this for us in Australia will lose access for a short period of time, however I'll be back to share once it's available to everyone in AU 🙂
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Anura Ranasinghe commented
Hi We are waiting for ! who use Global Version
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Direct Gas commented
Was a great feature during Beta. but now we are required to be connected to Stripe to use it??? What of your customers that do not fit Stripes terms of service? It worked fine through beta testing without Stripe. Why not keep it that way?
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Lalit Raghav commented
We added native Xero integration to out tool. You can effortlessly send overdue reminders via SMS and do much more. I've attached a demo.
This is the link: https://textreload.com/
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Maggie Strevens commented
Hi Thanks for adding the SMS feature, but th SMS wording on text is not professional, it looks scammy, can we reformat the text for SMS to make it look professional?
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Lalit Raghav commented
Hi everyone,
We have added this feature to our tool which has native integration with Xero.
Feel free to try this out if meets interest. -
Dale Rogers commented
Please bring in this feature asap. It is very time consuming having to "get link" and copy it over to a text message. It would also be great if the feature showed if the customer viewed the invoice, same as how it does for email.
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Justin Williams commented
💬
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Elena Zographou commented
💬
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John Hudson commented
When my company was using Tax Assist we used the SMS feature many times as it was very handy to communicate with the client for appointment reminders and missed appointments along with general information.
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Reece Lee commented
Appx 70% of my customers pay after receiving a text. Having to email these end users to get payment is way slower than my old system.
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Danny Hayden commented
I would like to be included in the pilot please!
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Manasa Vemuri commented
Send SMS would be very helpful, and this will ensure to get paid on time without any compilations.
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David Stephens commented
Would be very beneficial to our business
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Madeline Short commented
Id like to participate.
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EDDIE WOODS commented
Would like to participate. Invoices are going to spam. Customers are not seeing them. Would be interesting to see if SMS would improve faster payment.
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Susana Maltaric commented
I would like to participate in the pilot.
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Tim Cox commented
Yep, happy to be part of the pilot :)
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Jacqualyn Beer commented
We would be interested in participating in the pilot Kelly.
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Dinh Loc Duong commented
With the price increases every year, this only makes sense that Xero could add this additional feature to invoice reminder, free of charge, so that Xero users could get paid quicker.
Many e-sign platforms have this feature (free of charge) already. What are you waiting for Xero developers?
Hurry up and do it. Thank you.
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Ian Walmsley commented
Too many Xero invoices are going to spam. A reminder via SMS would be useful