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CIS - Registered users UTR number for verification for partnerships

Include the option to enter the Registered User's UTR number in CIS verifications as well as the Organisations UTR number which will allow partnerships to be verified - HMRC need both to verify a partnership.

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Richard Hope shared this idea  ·   ·  Report…  ·  Admin →
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  • Henry Lawrence-Napier commented  ·   ·  Report

    Xero need to prioritise a fix so that partnerships can be verified, for CIS purposes, with HMRC. I'm surprised this hasn't been sorted since this idea was first shared in 2023!

  • Sarah Harding-Dines commented  ·   ·  Report

    Xero needs to be able to verify all UTR numbers, no matter the organisation type.

  • David Morton commented  ·   ·  Report

    This is a clear failure and needs prompt correction. Embarrassing in respect of contact with partnerships that insist they are ok for Gross payment but Xero indicates that it is making a verification that dictates 30% higher rate CIS tax deduction!

  • Clare Duncan commented  ·   ·  Report

    We need to verify all subbys due to the requirement for HMRC and CIS returns. Please can this be provided on the next update.

  • Rob Armstrong commented  ·   ·  Report

    Completely agree with the comments below especially Bekky's.

    So frustrating as it takes forever to get thru to HMRC to verify them manually.

    When will there be a fix for this Xero?

  • Kay Mead commented  ·   ·  Report

    This is such an obvious flaw - if they can't fix it they should at least generate a warning when you select partnership in the contact's CIS details - I always forget and assume I've got the details wrong!

  • Bekky Pearce commented  ·   ·  Report

    Completely agree with other comments that it needs to be made clear in Xero that they are unable to verify partnerships. Would save a lot of emails between myself and the subcontractor unable to work out why their details have not been matched. I couldn't even find a clear answer for this when I looked it up on Xero Support.

    Why include partnerships in the drop down menu if Xero are unable to verify them.

    For anyone else who has issues you will need to verify the SC details through HMRC and then enter them manually in to Xero. Save and close rather than save and verify.

  • Michelle Douglas commented  ·   ·  Report

    How did you resolve this ? I have a smiliar issue and cant verify a partnership

  • Rebecca Farby commented  ·   ·  Report

    I agree with the comment from Samantha Hayes, a pop up message detailing that a partnership cannot be verified via Xero would have saved a lot of time and less embarrassment for myself.

  • Samantha Hayes commented  ·   ·  Report

    It would be useful for a message to pop up in Xero when you want to verify a partnership for CIS that it cannot be done in Xero and to log in to verify through HMRC. It took me a long time to realise Xero was not able to verify partnerships and I stumbled across it in their help section.

    Ultimately, it would be beneficial for Xero to work the problem and provide the ability to verify partnerships in their software.

  • Jeremy Hague commented  ·   ·  Report

    Why is there a Partnership drop down option if can't verify a partnership?

  • Angela Monti commented  ·   ·  Report

    It is frustrating that I can't verify a CIS partnership in Xero.