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48 results found

  1. The latest manual journal update doesn't show enough of the description field to be able to read. It also won't allow us to enter down in the description, it just adds it all in 1 long line.
    We should be able to increase or decrease the width of each column.

    49 votes

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    Hi team, we'd like to provide another update as the two features we mentioned we were working on in our last update have now been released!

    Fro the journal list and within the individual journal details view the Column option will allow you to choose which types of data are shown/hidden from the page, and you can drag and drop from the 6 dots to the left to re-order these as you choose.

    Beneath these you'll also be able to toggle a Compact view on or of. When on this condenses information and reduces padding to allow you to see more information on the page.

    Being open, this new experience will eventually replace the older one and we cannot continue to maintain both experiences in tandem indefinitely.

    We'll continue to evaluate the feedback and support here - for example recent feedback on the Tracking columns is good to hear. I'll…

  2. Two things on new journals. One, I can't enter dates manually I have to use the mouse to select it which slows down data entry. Two, I use both cash & accrual journals. When I clicked into a journal on the old system I could see which type of journal I had entered. now I have to edit the journal to find out. I have reverted back to the old system.

    22 votes

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    Thanks for everyone's feedback on the new manual journals experience here.

    It's best if we track feedback on each suggestion separately so our product teams can consider the support, and we can best eep you updated of changes.

    In the new experience where the option to show journal on a cash basis has been ticked you'll see the reference 'Appears on All reports' on the posted journal, alternatively where deselected this'll show as 'Appears on Accrual reports' - this replaces the previous notation of 'Accrual and cash' and 'Accrual only' - We'd like to understand if there is wider confusion and interest in the previous terminology and have updated the title of this idea to reflect this point so we can track this.

    Date entry in new manual journals continues to work as it did in the previous experience. You can find the available shortcuts in Xero Central’s date-entry guidance…

  3. The new menu format does not make logical sense. You now have to scroll to see any details and in long journal postings scroll down the page due to unnecessary spacing and you cant resize the columns? In addition, why are the totals for the debit and credit columns not underneath the columns?

    Logically, it would make sense to have the description first, followed by account, debit, credit to enable easy review. The new layout appears to be more confusing than anything else. If we can re arrange the rows, can we also re arrange the columns?

    The previous format…

    31 votes

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  4. The new menu format makes it necessary to scroll across to see ANY details for journals with long titles, instead of being able to see everything at a glance. Either wrap the titles by default or give us a toggle option to do so.

    26 votes

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    Hi community, we appreciate your input and letting us now how the new manual journals experience has landed for you.

    Recently we have released a few changes;

    While Journal Narration (formerly Title) doesn't wrap on the Journal list, you can now choose which columns do appear so can reduce the view of unnecessary information you do't want to see, and you also have a Compact view option to really maximise the amount of information shown on one page.

    For very long journal titles, while this may not all be visible from the list, you can hover on it to view the complete entry.

    It'd be great to get your fresh feedback here if these have helped with your needs in this idea.

  5. Zero dolllar draft journals. Please bring this back it saved time with having templates set up

    17 votes

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    Thanks for sharing this idea. We understand the request to allow draft manual journals to be saved with $0.00 or blank amounts.

    Being able to save the account codes and journal structure without entering placeholder figures could make it easier to reuse the journal as template.

    I’ve updated the status to Gaining Support so we can continue tracking community interest. If this would improve your workflow, add your vote and let us know how you currently manage recurring journal templates.

  6. On the list of manual journals, the journal entry number should be listed, you need to click on each one to find the specific journal entry number. Why is this not displayed?

    57 votes

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    Thanks for your feedback on displaying journal entry numbers in the manual journals list. We appreciate you highlighting how this could improve your workflow.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  7. Currently when you go to Journals, there are 25 journals showing. I have to constantly change this to 50 or 100 to view journals.
    Can this default be changed to say 100?

    7 votes

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    Hi Catherine, it sounds like the key suggestion is for Manual Journals to remember the selected page size, so users don't need to switch from 25 to 50 or 100 each time.

    I’ve moved this to Gaining Support so we can continue gathering feedback. If this could improve your workflow, add your vote and share how you'd like the setting to work.

  8. The variance at the bottom of the journals in red changes when you type in a balancing number, but it happens before you click out of the DR or CR box. It seems to decrease as soon as you enter an amount by the first number you enter.
    I have uploaded some screenshots to demonstrate this better.

    In the "Before Entering Data" screenshot, you can see my variance is $35,329.
    I then enter a number in the "Balancing figure" line that is starting with a 2 and the total variance at the bottom in red decreases by 2 as soon…

    5 votes

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    Thanks for sharing this idea and the screenshots showing how the variance changes as you enter a balancing figure in a manual journal. We appreciate you explaining how you use the variance to work out what to enter next. This idea is now open for votes and comments, so others in the community can share their experiences too. If this would help your workflow, please add your vote and let us know how you’d use it. We'll keep a pulse on the interest this idea receives and share if there are any updates. Thanks again for bringing this to us. 👍

  9. The new manual journal has added more tabbing which takes more time and has started hurting my hand. We went from a whatever it was to 7 tabs to get to the same spot in each line. It is nice to have an option to copy the line to the next line and select with a space. That seems to have added one tab. I could take it or leave it as a tab. I don't need that as often. But do we really need to tab to the trash column. Are we going to use that enough to need…

    5 votes

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    Appreciate your suggestion here. We can see how more streamlined tabbing through fields in Manual Journals could support faster keyboard-driven data entry and a more consistent workflow.

    We've moved this idea to Gaining Support so we can continue gathering interest from the community.

    If there are specific parts of the tab sequence you'd like to see improved, please continue to share them here. That context is valuable for the team as they review this idea.

  10. If I import a manual journal via CSV, after I click import, Xero takes me to the Posted screen.

    The manual journal I imported is sitting in the Draft screen.

    Xero should take me to the Draft screen.

    4 votes

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  11. Archiving repeating journals
    We have had a number of repeating journals over the years. We have gotten to the point where when we want to update these journals, we have to trawl through these. It would be nice to archive the ones we don't need any more so we can just see the ones we need.

    12 votes

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    Hi team, appreciate raising this idea with us. As noted by others right now it is possible to delete a repeating journal.

    If you need to repeat the journal again in the future you could turn one of the previously posted journals into a Repeat journal to start this up again.

    We don't have any plans for adding an archive option in the short term but will continue to watch the interest for this here.

  12. At the moment, if you reverse a journal with the same date as the original journal, it actually deletes both the original journal and the reversed journal from your manual journal listing in Xero. (You are only likely to do this in error, and it would not be immediately obvious to you as to what you have done). Both journals immediately become invisible and both are thus then uneditable. This should not be the case, there should be an ability to correct your mistakes. The only way to discover your mistake is by the 'Journal report' where you can see…

    10 votes

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    Hi Neil, thanks for sharing your idea here. We appreciate the need for having a clear view of the reversed journals. We'll move this idea to gain more support from the community so they can share their thoughts and vote on this as well. We will monitor this space for more traction in the meantime.

  13. I would like the ability to stop repeat journals set to "post" from posting automatically and edit them to generate as "draft".

    I can't see a way to do this currently and have to delete and re-create which is tiresome

    9 votes

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    Thanks for sharing your idea, we appreciate you explaining how switching repeating journals from "post" to "draft" could help your workflow.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  14. Please restore visibility of archived account codes when viewing manual journals.

    Previously, the account code was visible until you went in to edit the journal, which made reviewing historical transactions much easier.

    The new layout does not show the code at all, making it unnecessarily difficult to identify accounts in historical journals, particularly where multiple archived accounts are involved.

    1 vote

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    0 comments  ·  Manual journals  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  15. The new layout for Manual journals is fine but is very simplified for what can be a complex function. Some journals require a large description in either/both the Narration and each journal line's description.
    We have some journals where the line description is copied from the invoice description so that Managers and Auditors have a full view of what's going on. Sometimes those invoices have a return/enter within the description, so the data covers multiple lines.
    The new layout only allows the first line of the description to be viewed, which means clicking into each Description field when entering the…

    1 vote

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    Thanks for your feedback here, Jo. We've released some recent changes to improve the viewing of data and ability to scroll contents within a cell, but it's great to hear how these changes have impact for you too.

    I've shard this back with our team. For the time being the best option as you described when reviewing draft journals will be to click into the cell so you can read and scroll it's full contents. Clicking elsewhere on the screen will close the cell so you can move to the next down if it's being covered by the previous one.

    Once the Journal is Posted the full cell contents will be visible.

    If we make any plans for further changes based on this I'll et you know here.

  16. When you use a date shortcut (eg +7) it DOES NOT WORK when using manual journals.

    Here's a video demonstrating the problem: https://www.loom.com/share/6f035e84ebce42cab95c67dbbe65a608

    I posted this feedback a few days ago and the reply from Xero admin was the function does work as designed, and since the thread is now closed, I've reposted with a video of me using the date shortcuts and demonstrating how they don't work.

    1 vote

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    Hi TJ, thanks for sharing the short video - I can see what you mean here.

    To clarify how date shortcuts work in Manual Journals, they’re based on the current date rather than any date already entered in the field. If Xero doesn’t recognise the shortcut you’ve entered, it defaults to today’s date.

    If you want to enter a date from a previous month, the shortcut to use is “Date in a month”, as shown in our help table. For example, 8/Jun or 6/8 would enter 8 June 2026.

    I understand the behaviour you’d prefer, so I’ve slightly amended the title of your idea. This isn’t something we have plans of developing for shortcuts at present but we’ll start tracking interest in this date shortcut behaviour from your post.

  17. Currently you are unable to concurrently search and sort results in manual journals, and can only do one or the other. Searching resets the sort to default (newest first), and sorting clears search parameters.

    Please consider adding the ability to do both.

    15 votes

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    Hey Jon, thanks for sharing this idea. Being able to sort and filter manual journals from the Manual Journals screen would make things a lot easier, especially when you're trying to track something down quickly.

    We really appreciate you calling out how this could save time and help streamline your workflow. While some sorting/filtering is possible via the Manual Journal screen, we get that it’s not quite the same and adds a few extra steps.

    This idea’s now in the Gaining Support stage. Every vote and comment helps us understand how useful this would be for the wider Xero community and gives our product team more insight when planning what’s next.

  18. Remove the limitation on posting manual journal entries to bank/cash accounts. I end up spending way too much time on manual workarounds (payroll entries for example, you have to use a "bill" to replace the functionality of a journal entry). It ends up taking way more time working around the limitation than its worth. As a new user of Xero, I'm incredulous. I've worked with multiple accounting software platforms over the years, and never been exposed to such a massive limitation like this. It's almost a dealbreaker, and for some clients it certainly is. I've been looking for a viable…

    169 votes

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    Thanks for the added detail, everyone. It's good to be able to share this detail back with our teams.

    Appreciate why Bank Rules won't help for cash accounts and where you don't have a bank feed coming into the account.

    Being open, this isn't something we have plans for changing in the short-term. We'll leave the idea open for our product team to continue considering how we could improve efficiency in some of the situations you've described. If there are any updates we'll share this with you all here.

  19. Hi Team,

    We would like to highlight that in India, it is a regulatory requirement to maintain an edit log (Audit Trail) based on the Triple ‘W’ Approach – When, Who, and What.

    For example, if a journal entry is edited, the system should capture and display:

    Previous values (amount, GL code, date, narration, etc.)

    Since this is a regulatory requirement, could you please confirm if an enhancement can be made to comply with this, and share an estimated timeline?

    Looking forward to your confirmation.

    5 votes

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    Thanks for submitting your idea, Dilip.

    We've reviewed your idea and now it can gain support from other community members.

    Along with votes, others can now comment to share additional detail about how your idea could improve their experience with Xero.

  20. It would be beneficial to add an option for the projects to the manual journals

    31 votes

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