Enter your idea

I agree, love that old invoicing shows the last action on the invoice without having to do move the mouse and do another clickety-click to then wait for the history to open up and then be able to finally see the last action.
New invoicing is so much slower; way too many clicks and mouse movements needed.
the only thing that I have found to be an improvement on old invoiceing, is the ability to create and edit a new clients details within the popup and not have to go to another screen to do that.

Thanks Kayleigh
Cheers
Peter

Hi Peter
Ah yes you have hit the nail on the head there

I sent the invoice to my work email and then my personal email for testing and it just comes up with "invoice updated" - not ideal!

Hopefully that will be sorted soon!

Screenshot showing: Yesterday, 06Aug24 - invoice emailed but history not showing Invoice Sent or email address sent to.

Today, 07Aug24 - invoice unmarked as sent, then emailed and history shows Invoice Sent and email address sent to.

Xero Team, this is a temporary workaround. Is it possible for the history to show Invoice Sent and who sent to without having to unmark as sent please?

Thanks Kayleigh. It looks like that was the first time you emailed that invoice. Would you mind emailing the same invoice again and see what is noted in the history?

It looks like the temporary workaround is to mark the invoice as "unsent" before resending in which case the history does show "Invoice Sent" and email address sent to. Thanks Kayleigh, this will help in the meantime.

Maybe only works from their end. They are totally not listening and it's frustrating to say the least.

Hi Peter, sure i have attached the screenshot.
Thanks

@Kayleigh Thatcher - please post a screenshot of your history. I have tested this in the Demo Company just now and this issue remains unresolved. Screenshot attached.

This is working perfectly for me now i can see the email it was sent to and all the edits that were made thank you Xero!

This still doesn't work. I need to be able to see when and to whom the invoice has been sent.

I've noticed it only mentioned the name of the person the invoice got sent to which is no help if the actual email address doesn't also show. Having to click back to "email" to see what that was is so time wasting.

This whole history is rubbish it needs to stay exactly as classic as I've used this in disputes where they claim never to have received an invoice and I can provide exactly the time, date and to who it was sent to.
I also had to use this when I lodged a Debt Collection against a client who refused to pay saying they didn't get emails however I was able to prove they had been sent using this.

These developers seem to have no idea of the implications that can arise when things are changed so much in this regard.

The history must show when an invoice has been emailed and to who even when emailed at a later time or resent please. History currently shows Action: "Edited" Detail: "[inv number] updated."

The history needs to show the invoice details like the classic invoice does

Many of you are echoing what I am about to repeat- But please leave the invoice history exactly as it is and show when invoices are re-sent. I have only come over to the new system and when we re-send invoices it does not show as re-sent. This is crucial for a small business and forms part of our credit control procedure in the event of a dispute . I don't understand why this has been changed but surely this is simple to add to the new system?

The resolution only applies to adding the information to notes created going forward, there has been no effort from Xero to apply the fix retrospectively. I had an invoice that was 5 months overdue and which I knew wasn't sent to the main contact for the company so I raised a support request to get this information. They tried twice to tell me that as the invoice was created over 90 days ago they could not tell me who it was sent to. I used the fact that it said "email sent by Michael" and the fact that I am a person and so can request all information held by a company under the NZ Privacy Act - which has some quite serious case history against firms that don't provide, or haven't kept, information. This prompted them to find the address the email was sent to so I was able to chase the invoice through the company (helps if they know who dropped the ball). Also proved that Xero's "not possible" was able to be overcome with a little persistence. Meanwhile I'm sticking with old invoicing as I don't want to be in that situation again.

I cant see email to and when either.
This is crucial especially when there may be a legal requirement to prove this was done. Which we have had to prove this previously.

Please leave classic in unitl all the issues are fixed.

Hello Kelly / Xero team

You mention that the history of invoicing has been changed to show who the invoice was emailed to, but this is not the case. I am still only seeing Invoice updated. This is a crucial part of our business to see who the invoice was emailed to and when. Please can you make this change live ASAP!!!

I am in the middle of having another go at New Invoicing (as this was a really important issue for me) and have now been getting the "Invoice Sent" message the first time I send the invoice as long as I have used the "Approve and Email" option. If, however, it has already been marked as Sent or I go back into the invoice to edit it before sending then I just get "Edited" and I have to make a manual note of when and to whom I have sent the invoice.

Still saying invoice 'Edited' rather than 'Invoice Sent' for me. When is this going to be fixed? Surely the most fundamental thing we can expect from any accounting software is sending invoices and being able to see a clear audit trail.

I do NOT WANT TO GO TO THE NEW INVOICING!

I am receiving many emails from Xero to change over.
The - in Xero pop ups to change to new invoicing are numerous

no
no
No
NO

I dont want to do it.