Invoicing - Add Payment details on invoice screen
When using the new style of invoicing, it is no longer possible to enter a customer payment which having to click on the receive payment option. Using classic invoicing, the fields to enter the payment are present on the invoice screen. The classic invoicing method is much more efficient when entering a large number of customer invoices, so it would be great if these fields could be added to the invoice screen on the new style.

Hey everyone👋 Thanks so much for sharing all your feedback and keeping the conversation going here. We've been following along and considering changes around the process for adding payments in new invoicing.
As we mentioned in our last update, while we won’t be bringing classic invoicing back, we're taking a close look at what made it work so well for you. The ability to quickly enter payment information without leaving the invoice is a key part of that.
To address this, our product team is now working to reintroduce this functionality to the invoice page.
We can’t share a timeline just yet, but we want you to know that your comments have been a vital part of this process. We’ll be sure to post an update here as soon as we have more to share.🙂
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Nikki Ballard commented
I have to add a bulk import each month of 200-400 Paid invoices. It's bad enough that I can't import them as paid or use the en-masse "Deposit" function because they all have different payment dates. At least with the Classic invoicing i can attribute the payments at a rate of 8.65 secs per invoice. With New invoicing it's 17.22 secs - because of having to select the date, bank acc etc.. Just one of the many deficiencies of the New system. Shame on you Xero.
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Vanessa Bowsher commented
Keep the old way please, which is far quicker than the new way Xero is proposing.
Also please keep the old way of being able to just add a credit note to sales invoices. -
Claire Annals commented
the pop up box and having top open a calender pop up to select the date instead of just tabbing and typing are slowing my processes down. I have 100s of payments to add which takes several hours normally and this new style has doubled the time it takes. Not cost effective to me or my clients!
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Nicole Oberholzer commented
When allocating payments you struggle to see the original invoice date and they default the payment date to todays date. Also the struggle with the credits calculating as you type and not calculating after the value has been entered is so annoying.
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Platypus Billing commented
This is one more unneccesary click, one more time, I have to reach for the mouse, one more time ... blahblahblah.
Tell me for whom this is benefical? Is there any situation in which this way of doing it provides benefit to the user????????
If it doesn't - remove it.
And I am saying this again on this thread.
I am quite angry that you are using your customers as guinea pigs without asking. You could have run a focus group, a beta test, what have you ...something that real developers use before they release the results of their unbridled creativity into the wild.But you don't ... that's what's really making me mad.
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Fiona Buining commented
After creating an invoice there is a box on the right hand side that says Make Payment. After checking this box a box pops up on the screen to fill in the payment details. This box obscures the invoice number on the invoice behind it. This is very annoying. Can't you make the box pop up in a way that allows me to still see the invoice number in the invoice relating to the payment?
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Claire Annals commented
I'm a bookkeeper and this is crucial to some of my clients who have customers who pay their bills in several instalments from different sources. Using the new style it took three times the amount of time that it takes in classic invoicing which not only impinges on my time but on my client's budget paying for my time - what used to take me 3 hours a week would potentially now take 9 hours with the new invoicing layout - which means it can't be done in one day and this will affect my time in his office around other staff and my other clients as I need to 'find' more time to complete his work just because the system is slower.
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Tanya McAuley commented
This is very important to me, I don't want to be clicking around different screens to process a customer payment. I'd like to see the payment part remain at the bottom of the invoice like it was in the classic invoicing, so invoicing and payment are both completed at the same time meaning less going backwards and forwards to complete the invoice. It is NOT an improvement removing this handy feature, will it be put back into the new invoicing system being forced upon us? In the meantime I will keep using classic invoicing for as long as I can
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Lita Sheppard commented
Agree - yet another click added here. Why are Xero adding time to our processes? Keep it at the bottom of the invoice please!
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Accounts Powerace commented
This is impetrative that this is put back like in the classic invoicing. The extra step will double the amount of time I spend allocating customer payments for some of my customers due to how their customer payments are received.
The classic system was quick and efficient.
Nothing in the new invoicing system is efficient.
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Sarah Jacobs commented
Agreed
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Brian Tytherleigh commented
I agree.
Ideally I would like to be able to add several different payments in the invoice screen
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Josh Campbell commented
+1 Absolutely Agree. Payment fields are a critical functionality of the software.
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Annie Thorne commented
Removing the option to enter in payment details is nuts! Please, Xero, put this basic, useful feature back in (it should never have been removed in the first place)
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Elizabeth Mpilias commented
The Add Payment button with it's silly pop up is much more time consuming than just having the fields ready to go at the bottom like Bills and Classic (working) invoicing
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Julia Berry commented
We use the payment fields on the invoice daily for multiple invoices. Please do not take this feature away.
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Anne Hilarius-Ford commented
I totally agree, adding the payment needs to be on the invoice screen and very visible as it has been, and still is in the classic model.
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Tracey Skinner commented
Previously, in Sales Invoices, selecting a payment would remain in the same window. Now each time this is selected, a new tab opens (we use this to remove/redo).
Please could this revert back to the old way, so no new tabs open. It is really inconvenient when you have many to do.
Thank you
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Larina Chester commented
Add Payment - Another click added to view this, when it was already in processing sequence and without extra clicks? Also, when selecting ‘Add payment’ and selecting a bank account with a different currency to the invoice, I get the error message ‘Custom rate for this date couldn’t load. Please try again.’ The xe.com rate display was extremely helpful, if not the correct rate it was at least a guide ensuring the conversion was the correct way around or as a comparison to highlight a possible error eg. USD 1.00 = EUR 0.927591 vs EUR 1.00 = USD 1.07806.
Additional Suggestion … add an option with the payment data entry to go directly to ‘Bills to pay’ for ease of Batch payment once all bills processed.
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Todd K commented
Totally agree, we need the ability to record a payment at the same time as creating the invoice. Our business is an online store where almost every customer pre-pays using their credit card. We just switched from MYOB which has this feature and the invoicing process with their software is much much quicker.