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Leslie,

I just tried. No, nothing holds the blank lines.

Have any of you tried using extra spaces/returns recently? I ask because mine was trimming all blank spaces/returns, but I decided to try it again a month or two ago and it's now keeping them.

@Gary Young,

totally agree! Maybe the product team needs to go back to coding classes.

As I have advised multiple times, you just have to remove the trim/truncate command that has been added to the new invoicing entry that removes any leading/trailing spaces and carriage returns/line feed characters from the description field.
If we could add an extra return before/after a specific description, that basically gives you an extra line.
There is then no change to any logic you may have in the rest of the system - just don't do tests on a single character of the description field.
This truncation occurs when the details are written from the work table used for the invoice entry and the actual master table of the transactions.
It was only introduced in the new entry - why is it so difficult to correct - it was an introduced error!!!

I requested that this line spacing issue be addressed back on 5th September last year! This is not a solution.

So... essentially no change to the work-around we have had to find for ourselves and no solution to the many requests to be able to create professional-looking invoices/quotes which represent our brands well by having the ability to insert a BLANK line?

Hi Kelly
From reading your comments on the new release, it doesn't seem to be anything new at all - we were having to put '.' or '-' anyway beforehand?
Please can you relook at this?

Just to add to this idea - the problem also exists when you copy a quote (which allows leading/trailing carriage returns/line feed/spaces in the description field of a quote - as per the classic invoice entry) and create a new invoice.
When the invoice line items are written back to the master table containing the invoice details, these characters are removed.
Where is the consistency? I still believe this is an error introduced by some young person who thought he/she knew better than the customers.
Currently we need re-edit an invoice that has been copied from a quote to introduce dummy characters to avoid the character deletions being performed in the new invoice entry.

Just reading the Xero response on this item and notice that the proposed solution is to allow for a blank detail line. We don't need a blank details line - just fix the error in the new entry.
The problem is that the new invoicing entry truncates the leading / trailing returns/spaces when writing the details back to the main table in the database. Obviously the entry program extracts the invoice details into a work table (this can be seen by the fact that any leading returns/spaces that may have been in an invoice created by Classic) are still present. As soon as the details are updated and written back to the main table, they are removed.
The new entry has purposely included a TRIM command on the description field hence changing what the user has entered. That is an ERROR, not an enhancement. When will it be fixed?

Is there an update on this?
We've been forced in to using 'new' invoicing for a couple of weeks now, and still basic features (that were a standard function of the previous invoicing) are missing.

Is there any update on the fix for the line spacing?
It's much clearer for our clients to read the invoices when it's separated.

Hi - I would like the ability to include blank and/or lines with description/detail (and no value) to make complex invoices more readable

Hey, I want the "add blank lines" to show up like on classic invoicing.

The new invoicing is a dogs breakfast, and your ability to implement useful features back into the new invoicing is **** poor.

Move your ***. I need this feature yesterday.

So now that Classic Invoicing is being retired.

Are there any updates on this?

Something that functions with Quotes & Recurring Templates. Two steps backwards and unable to invoice clients that require Accessibility invoicing.

It's not like you've been unaware of issue in the lead up....

Today is the last day we can use classic invoicing... Can Kelly Munro reply please? Any update on this???

Is anyone working on this? Can we expect this to be up on 27th Feb??

This is such an important part of invoicing, being able to add extra lines. Please fix before you get rid of the old invoicing. Still confused why you have to get rid of the old invoicing, which it has so much better functionality than new invoicing.

I feel like Classic Invoicing should be kept until this is fixed, I say fixed and not implemented intentionally!

Absolutely agree this is critical functionality!!

Some of us take pride in our professionalism, cannot believe Xero are turning off classic invoicing without this issue being resolved!!

To say I'm astounded is an understatement. We are paying a LOT of money every month for a program that isn't giving us what we need!

When is this being fixed?????