Settings and activity
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7 votes
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Jonathan Loake
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968 votes
Hi community, we understand your needs in this feature and want to assure you were taking on board all your feedback.
As many of you accustom to this idea will know, multiple addresses requires a complex solution. It's been something we’ve been moving towards for some time and we’ve done a lot of back end work that will allow us to bring it to you in the future.
We have 12 different products within Xero that rely on contact data, as well as many of our app partners. This means that contacts need to seamlessly flow across technology, products and all connections on Xero. And that’s exactly what we’ve been working on.
One of the reasons we announced the retirement of classic invoicing is because many of the features being asked for, just can’t be brought into classic invoicing. The old technology has too many technology limitations to enable this.…
An error occurred while saving the comment Jonathan Loake
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@Martin you'll find many standard features missing in Xero vs Sage, multiple addresses is one whichever has been requested for over 10 years.
You'd be better off sticking with Sage.
Jonathan Loake
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243 votes
Hi everyone, we assure you that our leadership and those that can make a difference to the new invoicing experience are aware of your comments and all the feedback of how we can improve this space for all our customers.
Product ideas here have been specifically designed so we can ensure we have a channel and are getting our customers feedback to the teams and people to consider, plan and prioritise change to impact and make a positive difference to our users experience in all our products. For example - every week all the feedback (every one of the comments) goes to the new invoicing team and has been read by leadership including our CPTO.
Individual personal details have been removed from commentary in this thread as it goes against part of our Community Guidelines.There are really important reasons why we must go forward with sunsetting classic invoicing…
Jonathan Loake
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71 votesJonathan Loake
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39 votesJonathan Loake
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It's like they're actively looking for things which work well in order to ruin in it for everyone. I'm used to every new xero update to be worse than what came before it, but now they've managed to get their incompetent hands on stripe!
Did you like having everything all on one Stripe account? Of course you did, it is the simplest solution. Who is it benefiting now having to look for transactions on 2 different accounts?
Xero will probably do a drive-by gaslighting reply assuring us that the change is now somehow faster and more secure.