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  1. 13 votes

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    Jonathan Loake commented  · 

    It's like they're actively looking for things which work well in order to ruin in it for everyone. I'm used to every new xero update to be worse than what came before it, but now they've managed to get their incompetent hands on stripe!

    Did you like having everything all on one Stripe account? Of course you did, it is the simplest solution. Who is it benefiting now having to look for transactions on 2 different accounts?

    Xero will probably do a drive-by gaslighting reply assuring us that the change is now somehow faster and more secure.

    Jonathan Loake supported this idea  · 
  2. 1,169 votes

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    Hi community, we understand your needs in this feature and want to assure you were taking on board all your feedback. 

    As many of you accustom to this idea will know, multiple addresses requires a complex solution. It's been something we’ve been moving towards for some time and we’ve done a lot of back end work that will allow us to bring it to you in the future. 

    We have 12 different products within Xero that rely on contact data, as well as many of our app partners. This means that contacts need to seamlessly flow across technology, products and all connections on Xero. And that’s exactly what we’ve been working on. 

    One of the reasons we announced the retirement of classic invoicing is because many of the features being asked for, just can’t be brought into classic invoicing. The old technology has too many technology limitations to enable this.…

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    Jonathan Loake commented  · 

    @Martin you'll find many standard features missing in Xero vs Sage, multiple addresses is one whichever has been requested for over 10 years.

    You'd be better off sticking with Sage.

    Jonathan Loake supported this idea  · 
  3. 773 votes

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    Hi team, now in 2025 and many here will have received our recent communication leading up to the retirement of classic invoicing on 27 Feb this year. 

    We’re continuing to work hard on delivering more features within new invoicing that’ll help most in your workflow. 

    Thanks for staying engaged with us on changes that’ll help you through the idea here.

    To give an update on recent deliveries that positively impact some of you that have shared on the idea here. Late last year we released improvements to the issue and due date fields so you can now use all the date entry shortcuts that were available in classic, and we made it simpler to access the date picker. We also updated the Files attachment modal so you can now drag & drop files anywhere on the page, and when you use tracked inventory you can see the number of items…

    Jonathan Loake supported this idea  · 
  4. 97 votes

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    Hi everyone, we appreciate the interest his idea has received. Introducing the ability to add a discount amount was highly requested by our community. We recognise for customers that discount by % this means you'll need to enter a % symbol where y ou wouldn't have done so before.

    With quite a few items drawing our teams attention at present we want to be upfront that developing a default option for discounts isn't in the pipeline atm. This is something we'll keep reviewing and consider as a future improvement in this space. If there is any change or progress around this I'll let you know on the idea, here.

    Jonathan Loake supported this idea  · 
  5. 67 votes

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    Jonathan Loake supported this idea  ·