New Invoicing | Files - Ability to attach files before adding contact
This Function is Broken with New Invoicing - It does NOT create a new invoice with the file attached.
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Nicholas O'Neill commented
Reduced functionality. Are the people proposing changes people who have never entered an invoice before?
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Jacquie Blake commented
It is bonkers and totally counter intuitive that Xero has made this impossible with the new invoicing. Please bring this feature back as it is a real pain in the neck to have to figure out a contact prior to importing a file when the name of the contact is on the file!
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Holly Gilbert commented
Are we able to have this feature before closing classic invoicing please.
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Ian Ousey commented
AGREE. THIS IS CRITICAL AND SHOULD BE EASY TO DELIVER BECAUSE IT IS A FEATURE IN CLASSING INVOICING AND IN BILLS. IT SEEMS BIZARRE THIS IS NOT AVAILABLE NOW.
I CREATE NEW INVOICES FROM A PO SENT IN BY COLLEAGUES SO NEED TO ATTACH A FILE FIRST TO DISCOVER THE CUSTOMER NAME AS WELL AS OTHER DETAILS.
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Jacquelene Drummond commented
Raised case CX0015497634. Most of my clients send PO's to files before creating invoice. This is critical.
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Simon Marshall commented
Is there any more news on this issue?
I fill out all the details for the invoice from the file that I previously upload to Xero.
Until I can attach the file I dont know the contact details which the new invoice system demands to be the initial step.
This is critical in our business.
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Kevin Newman commented
Totally agree
This is a massive backward step and very time consuming
Long live Classic Invoicing -
Mark McPartland commented
Hi @Kelly, perhaps this is referring to the 'issue'; that when adding files that already exist in the library to a transaction or invoie, the UI does not given the option to preview the file, so a user really has no idea what the files are in the library.
See attached. all the UI shows is a worhtless filename and size and date uploaded. You can see from my example I have 100_+ files, so how the heck can a user know which file (receipt in my case) I need to pick to add.Sounds like a simple one to fix for a better UX to me
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Tracey Peoples commented
Why is xero taking away functionality? It is going backwards not forwards.
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Fiona Davidson commented
https://www.change.org/p/petition-for-xero-to-stop-making-changes
Please sign and share this petition.
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Christine Bending commented
Totally agree I need to be able to see the attachment first so I can see the customer name to create the invoice
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Christine Bending commented
Hi with the classic invoicing my attachment would automatically appear on a split screen now you have to enter the customer account name first . As all my information to create the invoice is on my attachment I now have to manually write down or print off details from the attachment so I know who the customer is . I also agree with other comments that you need to do more clicks for callender and approve buttons etc so in all it is taking me more than double the time it used to take
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Simon Marshall commented
The new invoicing page no longer allows you to attach/upload a file without filling out a contacts details first.
We manually take images and upload them with the Xero App of our handwritten "in the scheme sales forms" which have all the HMRC required details filled out by the customer at the time of purchase.
Previously I could create a new invoice, immediately attach the image of the form from Xero's Files library and then fill out all the details regarding the customer, and sales information from the image.
Now you must put the customers details in first which I dont have unless until I view the form. please can the restriction be lifted.
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Ian Ousey commented
New invoicing - attach a file as the first step in creating a new invoice. In classic invoices I can attach a file from the library as a first step. In new invocing I must enter a contact name first, however I need to attach the file as a first step to find out the name of the contact. Please reinstate this feature into new invoicing which is currently available in classic invoices and bills.
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Holly Gilbert commented
Being able to see the file after choosing it from Files then adding it to a new invoice is critical. Having to open the file in a new window and moving it around the screen so I can see to input information into the invoice seems like a step backwards to me. Please fix this so the preview panel is on the left like the old invoicing system. It makes for a much more seamless system.
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Amy Robson commented
Upload receipts into Invoices directly from photo Library
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Jacquelene Drummond commented
This is now very time consuming so not an enhancement with the change but additional step in this process by downloading the attachment to see the contact then having to manually attached rather than display on the left hand side of the screen. Why remove a key feature?
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Garlico Marlborough 2013 Limited commented
As below. Please fix this. It should be a better system not less features. We need to be able to add sales invoice from the files area automatically not manually. This is a vital part of our invoicing
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Condo Cartage commented
We need to have this working again - adding a file to a new invoice. We invoice from dockets sent to the Xero file, unable to do this without creating a contact first then adding the file....too time consuming when having to find out who the contact is first. Was working perfectly before the upgrade.
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Allan Moores commented
From our CRM system we send Invoices to Xero files. We then select an Invoice from files and create Invoice with a copy of CRM Invoice attached. This is critical for us, as far as, we will not continue with Xero