Enter your idea

Looks like we will be moving on, after spending ages printing off the files of course. Well done Xero put your customers last.

Thats a big issue!! - looks like we have to migrate to another provider then.

We're glad to have contributed to the "accounting systems regulatory" discussion indeed triggered by our "certified fiduciary company" / "official Xero partner" (the reason why we took them). That Swiss advisory company greatly disappointed us by favoring the state against us hence the deeper look into the state of play in this software field which, as a matter of fact, "sucked". Since then, we have migrated to Gimbla with great satisfaction. If that fiduciary company ever dares to send a bill for a Xero subscription we have a counter-attack ready. It's good they get free travel & expenses paid out by Xero but their job is to focus on the PAYING customers. Schmuck The Bozos!

Kelly,
Thanks for responding to all the pleas on this subject. To be honest, this is a deal breaker for our company and also makes it impossible for me to ever recommend Xero to any other company in the future. I'm not sure what Xero exists for if not to solve basic issues that are this important to its customers.

Sigh.
I guess it's just my bad luck that every single request to bring Xero into line with legal and audit requirements hangs around ignored by the developers for 10 years, and then Kelly Munro pops up to advise that no, despite all our years of investing in Xero, Xero isn't going to fix this major problem either.
Not a single idea I follow has been met with a "yes".
Doesn't breed confidence that Xero will be able to meet new requirements in the future, given it apparently doesn't have resources to "prioritise" requirements that are ten years old.

I agree can’t be that difficult. I even looked at Zapier but the file says PDF exists but not visible, so it’s not just they haven’t done it they are hiding the files.

I think I’m just gonna move and download the files from my online accounts with suppliers and do the rest one by one.

Yeah, it's been ten years, and this can't be a hard feature to implement. Xero unfortunately isn't a company that can grow with your business.

Without this ability - there is no point using Xero. We still must maitain hard copy files with regards to APES310 complaince being an external accountant for mutiple clients

I'm sorry, but after commenting and watching this thread for months, it's obvious that Xero doesn't give a f*ck about this essential feature because they know they may lose hundreds, if not more, of their customers instantly if this feature was introduced. This non-feature is purely Xero's stealth way of holding its clients *******.

Hello, as a Xero Partner who processes invoices on behalf of clients, this feature is critical when offboarding clients as we must retain copies of bills paid during our service as part of APES 310 client money rules. We've been saving all bills in Xero and are now faced with the only option to download 1000's of invoices 1 at a time. This is not ok.

In response to Kat, I doubt he reads the emails to ceo@xero.com but just in case he does I sent the following message:

"Good afternoon Sukhinder

Welcome to the role of CEO. I hope you enjoy the challenge and take Xero to new heights.

I'd like to bring something to your attention which appears to be an intentional design fault of Xero: Bulk File exports/downloads. Xero offers a very helpful feature where we can easily capture receipts and supporting data in Xero which is much appreciated. Unfortunately the same isn't true of our ability to extract this data which we are required to do for a number of reasons.

This makes it hard for us to recommend Xero to new clients. This relatively minor annoyance, and more importantly the lack of a solution, speaks volumes of the intention and culture which concerns myself and many other Xero users.

There is a thread pleading for this change since 2013 already: https://productideas.xero.com/forums/939198-for-small-businesses/suggestions/44960626-files-bulk-export-print-attached-files

I hope you engage with the Xero community and make this change as soon as possible."

It can't hurt for similar messages to be sent in since all the Xero staff I've tried to talk to have ignored this issue.

I just received an email from the new CEO.... with her email address in it! I've already complained, if we all complain at least we have a new set of ears that may hear us! Her email address is ceo@xero.com.
Go for it!

This is absolutely critical - Xero loses much of its time saving efficiency and any scalability without this. Cannot believe an accounting system could be designed without this. No native search for all documents filed / added to transactions.

This is important to send existing files to a DMS

Any plans to roll this out soon? My auditor is asking me to download all the files for them to check and I have more than 500 transactions.

Edited) Found a comment below from Suzie Evans Jan 3. Seriously considering to move to https://gimbla.com/ now.

This would be super helpful

Do it ASAP

We need bulk export of attachments with bills, once the batch file is created, so we can submit this report to the final approver (usually the CEO). At the moment we are manually exporting the file which is time consuming.

OK So I tried https://www.synkle.com/ - it charges $399 AUD to download up to 5000 files.

It looks like it does a single bulk download of all the files you have in the system but doesn't seem to allow you to specifically select files.

At that price with no ability to view what you are getting for your money that's a bust in my opinion.

Come on XERO! Sort it out!

Has anyone found reliable third party add-on that can do this. https://www.synkle.com/ was mentioned but it wanted full access to my Google Drive when I tried it. Which made me nervous...