Settings and activity
6 results found
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11 votes
An error occurred while saving the comment 
Jacolyn Warner
supported this idea
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647 votes
Thanks for your expressions and feedback in a bulk download or print facility for Files (either from the Files library or at an individual transaction level)
We know that bulk operations can be handy, however at this time we have no plans to develop this functionality. We know it might seem like a small feat, however often even small change is more tightly woven and intricate to solve beneath the surface.
While we understand this must be frustrating to hear, we’re currently focused on making improvements in other areas of Xero and are unable to prioritise a bulk download or print feature right now.
However, in situations like these there are often connected apps through the Xero App Store that may be able to assist. We appreciate and will revise solutions that could fulfil needs in this space, but want to be honest this isn’t something we have plans for…An error occurred while saving the comment Jacolyn Warner
commented
RE Paul Nixon's comment below, how have we all been lulled into using Xero software, and indeed recommended it by our accountants, when it doesn't meet UK legislation? I would have assumed, quite wrongly, that compliance would be a huge feature in any accounting software and always has been in the past e.g. old style Sage - but now software suppliers don't seem to care.
Jacolyn Warner
supported this idea
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An error occurred while saving the comment Jacolyn Warner
commented
This won't be helpful for many people, but just in case it helps one person....When I found you can't download the files from Xero, I started using Hubdoc, which is seriously limited and clunky but you can easily download files from it - I keep the invoices etc in folders within Hubdoc and download whichever ones I need, whether receipts to go with recharged disbursements, or the monthly purchase invoices. It's not the best, but better than nothing. The main issue I have is not being able to download sales invoices without "printing" each one to a PDF - such a waste of time! These substantial omissions from a basic book-keeping system are crucial to everyday accounting and auditing - but I guess that's what you get from making assumptions on what would be included as standard on an accounting package that claims to be the answer to an accountant's prayers.......
An error occurred while saving the comment Jacolyn Warner
commented
Kelly, I disagree. This feature is not "handy", it is essential. On the basis of your response I certainly would not recommend Xero to anyone. I regret moving to Xero in the first place and also making the assumption that an essential accounting requirement would obviously be part of an accounting system - and finding it isn't - and then finding that Xero only consider this "handy". Luckily we use Hubdoc for some invoices, which has a PDF download, but for all Bills that go directly into Xero - and annoyingly, Xero subscription bills as well, there is no function to download these. This now means that EVERYTHING will have to go via Hubdoc, negating some of the selling points of using Xero in the first place! How disappointing.
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31 votesJacolyn Warner
supported this idea
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153 votes
An error occurred while saving the comment Jacolyn Warner
commented
It's ridiculous that you can't edit a bank account - if the transaction is unreconciled, which it will be if it's been posted to the wrong bank account, why not be able to edit the bank account to the correct one? A huge amount of time and possibly error in redoing the transaction, especially if already allocated to an invoice
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469 votes
Hi everyone, appreciate your continued feedback on new invoicing. As mentioned in my last update we've now added a new Xero Central page for new invoicing.
Along with updates to individual ideas on Xero Product Ideas, this page will become the single source of truth for key feature rollouts including:
- what’s available in new invoicing right now,
- timelines for features and enhancements going live in new invoicing, as well as
- a comparison table between the classic and newer versions of invoicing.
We'll be updating this page regularly.
Relating to some of the more recent feedback there are some existing ideas that may also be of particular interest that you can join, like the ability to see the email the invoice was sent to in the history, or being able to see a timestamp, and reducing clicks and steps.
An error occurred while saving the comment Jacolyn Warner
commented
I so dislike Xero now. I didn't like it much before, but what is the point in this feedback if no notice is taken of the comments?
I/We don't like New Invoicing. I/We don't like you can't delete supplier accounts etc opened in error. I/We don't like that you can't bulk download the expenses/purchase invoices. I/We don't like that you can't bulk download sales invoices.
There are many, many other features of Xero that are hugely irritating, time consuming and impossible to use in comparison to other packages. I/We will just have to vote with our feet. -
146 votes
Hi everyone, thanks for sharing how we can make managing contacts in Xero more efficient. We understand the need to keep your contact list clean and uncluttered, and how being able to fully remove unused or duplicate contacts would help simplify things.
At this stage, permanent deletion of contacts isn’t in the pipeline. That said, your feedback has been shared with our product team as part of ongoing conversations around improving contact management.
For now, you could create a “Deletion Contact” in Xero and merge any unwanted contacts into it before archiving. It’s a quick way to clean up without having to archive each one separately and minimise clutter.
We appreciate your input and your continued partnership as we work to improve the experience, and we’ll keep you posted if there are any updates.
An error occurred while saving the comment Jacolyn Warner
commented
Hear Hear. I find it so tedious having to keep asking....
An error occurred while saving the comment Jacolyn Warner
commented
Karsten, you have my sympathy. The more I use Xero the more I see all the shortcomings that are included as standard in other accounts packages. Not being able to delete any unused account is just silly.
Jacolyn Warner
supported this idea
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I've just discovered this too! Then when I go into the employee taxes, I get messages popping up saying "Automatic tax code updates have been enabled for codes effective from 29 Sep 2025" presumably because the last payroll I ran was dated 28th Sept. So I've just found August codes that arrived after I'd done the August payroll but before the payroll date e.g. I run payroll on 25th but the pay date is 28th. So now one of my employees has paid a lot more tax than he should've done! Useless system! Is this something new happening as I'd not noticed it before??