Contacts - Allow multiple addresses for a single contact record
Ability to create and save multiple addresses for a single contact record
Purpose: Allow customers to map customer & supplier details against a single contact record

Thanks for your continued engagement and valuable feedback on this long-standing idea, everyone. We've been carefully reviewing your comments and want to acknowledge the clear sentiment of frustration regarding the current limitations around managing multiple addresses for contacts, particularly for invoicing and delivery purposes, and that this is a critical feature to many of you.
We want to share an update on our progress here - We're pleased to confirm that the foundational work for handling multiple addresses has been completed within the Contacts area of Xero. This was a crucial first step. Building on this, now that all customers are on the new invoicing experience our product team has moved into the discovery phase for adding multiple addresses directly within invoicing. This means they are actively exploring the best way to implement this functionality to meet your needs effectively.
We appreciate your patience as we work through the complexities of adding this to ensure a robust and user-friendly solution. We'll provide further updates as we move forward with the development.
Thank you again for your passionate feedback and for helping us prioritise the features that matter most to your businesses.
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Robin Clark commented
This is clearly not a priority for Xero. The best way to vote is with my feet. I will be leaving Xero to another platform. Quick books and Sage both have the function.
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Katrina Steffens commented
@Kelly Munro - your last post is six months old. Can we please have an update on the progress? I realise it's complex, however as you can see, there are a lot of comments so a lot of people are interested in this requirement.
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Graham Head commented
We supply a number of organisations such as care home groups and retail outlets that are billed centrally but have multiple delivery points, at the moment there is only the facility to have one delivery address per billing address.
The ability to "add more" would make so much difference as the only option is seems is to have multiple contacts.
May stop us converting to Xero -
Nino Driussi commented
Zero will never update anything.... We have learned by just watching the pain other Zero users are going thru. We advise our client to beware of this solution for it is not for everyone.
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Emma Rosenblatt (Accounts) commented
If our contact is say ABC Council, we need the ability to put multiple people to this contact. For example, our Customer is ABC Council, and I want 4 contacts for this customer, there are 3 different sales people we talk to who are in charge of purchasing for different areas in the company. On top of that there will be an additional person, accounts payable, that requires the invoice we send.
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Julie Gilchrist commented
I want to be able to add phone numbers for the extra contacts.
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Lynsey Dawson commented
This is a must have feature. So annoying when you have to change the information each time.
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Emma Rosenblatt (Accounts) commented
Please update on the status of this idea.
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Twane Schoombie commented
If we can have the option of choosing the delivery address from a drop down list, it will be great.
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Rach McDowall commented
Kelly, it’s been 7 months and an update is needed. I think it’s important to communicate regularly on the progress. You have indicated that you are WORKING ON THIS and therefor 7 months of programming should have even enough time to make this correction/improvement. I know that some of these requests need to be coded using a more modern platform but fur USER EXPERIENCE & LOYALITY Xero needs to communicate the progress.
Please check all the suggests you have commented on and PROVIDE AN UPDATE, even if the task has taken you longer than expected.
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Allison Le Fevre commented
Come on Xero - you tick the boxes in so many ways but this function is a standard requirement for all business - not just those who take the time to contact you about it.
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Peter O'Shannessy commented
Another disbelief from me that this is not incorporated. Pull the finger out Xero
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Chloe Chambers commented
From what I have discovered, you need to pay a separate company for their interface which doesn't change the Xero accounts function, but gives you better options from the sales POV. Obviously disappointing when most of us were sold Xero on its "capabilities"... We are looking into Stock and Buy, Unleashed and Dear Systems.
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maria Christodoulou commented
I cannot believe this wasn't set up initially! Such an obvious business necessity🤯
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David Lindsay commented
HI
Any update on this?
Has anyone found an app in the market place as a work around?
We will need this when Xero fully integrates with Avatx
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David Lindsay commented
HI
Any update on this?
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Jason Mumbulla commented
Hi Kelly,
I am yet another frustrated Xero user who needs the ability have have multiple address for a contact. We deal with many government departments with different contacts in various internal sections. Creating new contact records for each one as a workaround is just incredibly backwards.
Is there a timeline for the release of this feature?
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Heather Jackson commented
This beginning to cause us more problems as time goes on. We have more clients with multiple locations and the only way to handle the addresses is to set up as a new client. And there is no link between them when there should be. Hurry up Xero!!
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Paula Wyeth commented
Client services multiple addresses that require separate billing contact accounts in Xero but they all go to one real estate agent. He needs the ability to add more detail so he can easily identify the property address when searching the contact name without having the address as part of the contact name.
I hope that makes sense.
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Roslyn Pearse commented
We need to be able to add multiple contacts and email addresses and be able to select different ones for sending month end / year end queries to our clients