New invoicing - Option to use Xero Network
xero to xero Invoicing
We use the Classic Invoicing version on Xero to send Invoices to our inter-companies and clients who are also registered with Xero.
On 02 Sept 2024 this version will retire and only New Invoicing will be available.
We are not able to select "send via Xero Network" from the New Invoicing option (using our Xero Network Key).
Are the technical teams still working on this to have the option available or will this option fall away?
Thank you
Chantelle
Michael
Support specialist
Yesterday 5:05 PM
Hi Chantelle
As you’ve found, there’s no functionality in New Invoicing to use Xero to Xero invoicing, as this option is being retired.
However, you can raise a suggestion directly with our product team to suggest they implement this functionality in the New Invoicing functionalities, as they're still developing additions and improvements to New Invoicing.
I’ve included a link to Xero Product Ideas where you can view and support current ideas or create a new one to share your thoughts.
Xero Product Ideas: Xero to Xero
Kind regards
Michael
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Hi community, thanks for on-going engagements with us about how you use the Xero network in this idea. As our team continue work on new invoicing, development for building the Xero Network within new invoicing is now underway, and we'll keep you updated of further news of this, here.
In the meantime, if you've set up Xero network for your contacts you can continue to send these through the Invoices awaiting payments list. As mentioned in my last updated we still strongly recommend exploring eInvoicing as a solution.
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Jacqui Rickman commented
It’s just ridiculous to make us all take this backward step and retire the Xero to Xero network. Meanwhile increase prices disproportionately. New invoicing is already slower and more painful to use. This on top is majorly frustrating. Seeing your media adverts currently makes me want to throw a brick at my tv!
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James Whitelegg commented
e-invoicing is poorly developed in the UK (the help screens talk about Australia & New Zealand). Also e-invoicing is unavailable if you or your customers are not VAT registered. It is frustrating that Xero don't understand their own product!
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Graham Legg commented
Hi
I agree complete with Sarah Tichenor -
The use case for my clients is a parent company forwarding expenses to subsidiaries or franchisees. Xero to Xero lets you export the invoice to the Franchisee via Xero to Xero. It saves a lot of recoding of GL Codes. -
Anastasiia Dorodnaia commented
Hi Xero Team,
Please update us on when the Xero-to-Xero connection will be introduced in New Invoicing. It has been under review since September last year!
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Sarah Tichenor commented
With some of my customers, one parent company might conduct a lot of activity on behalf of a subsidiary and then bill it back. With Xero to Xero, I can use the “assign expenses to a customer” feature and then easily itemize each expense line by line for the subsidiary.
Xero to Xero invoicing is integral for this process because dozens of expenses may be recouped from the customer in one invoice, and when the invoice is exported to the subsidiary’s Xero profile via Xero to Xero, all activity is itemized exactly the same as the invoice, saving all the time it could take to itemize each expense over again.
This is one of the key reasons to encourage clients with multiple subsidiaries to use Xero; it is such a unique and useful tool, it would be senseless to get rid of it. I can’t understand why such a seemingly simple yet very effective feature would be retired.
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Winnie Yau commented
Please update Xero to Xero instruction. It is confusing because this feature is not available in New Invoicing. At this moment we do not know whether this feature will be "developed" into New Invoicing.
Xero to Xero invoicing is a very important feature that should not overlook or missed in development phase of the new invoicing. It is a shame that it is now missing!
Adding another step to send Xero to Xero invoicing in awaiting payment page is unnecessary and time consuming. It defeat the purpose of efficiency, user-friendly that Xero uses to sell its product.
Hubdoc is good but Xero to Xero Invoicing is a different level of efficiency in this case.
Not able to send invoice pdf as attachment via Xero network creates more workload to check & delete emails. It is totally unnecessary when the same invoice pdf can be sent via Xero to Xero invoicing by default.
Please seriously look into it and implement the necessary.
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Kar Hoe Lum commented
I agree with all the comments here. We use Xero to Xero to process intercompany invoices and is one of the main reasons which drove me to migrate to Xero.
Using hubdoc and e-invoicing is not an option because we do not have the time to scan through each document and e-invoicing is not available in all jurisidctions. We maintain intercompany entities in different jurisdictions including those that does not support e-invoicing via Peppol. Please do not retire old invoicing until the new invoicing supports this feature.
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Marie Lombardi commented
I agree with all comments here we use Xero to Xero invoicing for sending 60+ intercompany invoices per month and if this feature is retired it will create so much inefficiency and a world of chaos for the amount we use and rely on this function. Please really consider bringing this feature back.
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Zapier AP commented
We use this daily for intercompany transactions between different Xero entities. An email solution is too unreliable. And the user should not have to remember to back out to the invoices list view to select and send via the Xero Network -- that should be an option, but the ability to send should be at the individual invoice level, just like it used to be and like it is for emailing invoices.
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David Tran commented
The more they implement 'improvements' to Xero, the worse it's gotten in the last couple of years. I don't know which idiots are making these decisions to increase price, reduce features and add in additional steps in the workflow to do things.
This is gettting ridiculous. Xero is getting too big and treating customners like idiots.
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Jim Eldridge commented
I like some features of the new invoicing system, but I, too, continue to use the Classic system for the XERO to XERO network invoicing
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Theresa Nguyen commented
Do we have any update on this issue?? Unable to send the invoice straight thru Xero network but have to go to Awaiting Payment page is just a time waster. This is a HUGE set back to the new invoicing.
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Ziva Pur commented
Please keep the option of old invoicing, until you have developed the Xero-Xero networking. Not having this option is a big downgrade in functionality.
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Karen Dial commented
Happy to read it is not too late for the product team to reconsider the omission of the Xero-to-Xero networking from the new invoicing. This is such a time saving function within classic invoicing and I really do not wish to see it discontinued. I look forward to seeing this function being built into new invoicing. Thank you.
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Margie Adams commented
Very inconvenient that this feature was discontinued. I have found work-arounds for so many other lost features and awkwardness in the new invoicing, but this one takes the cake. I would also suggest keeping classic invoicing until this feature is added to new invoicing.
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Rhianan Henderson commented
Not having use of the Xero-to-Xero network is a HUGE time waster and a big downfall for New Invoicing. Big step backwards for me in UX.
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Krishner Srikumar commented
I would suggest you retain classic invoicing option until you develop Xero-Xero invoicing functionality.
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Jenny Makula commented
This is definitely a step backwards.
Plus the fact that this feature was taken away was hidden from all the promos. I did even find out the bill did not show up on the client's side until the client complained :(
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Freya Pieroz commented
I send inter-entity invoices between related entities all the time - I sent two over an hour ago via e-invoicing because I'm not into the extra work required of the suggested workaround. I'd really like to be able to put them into a bill run tonight, but I can only do that if they arrive in the receiving Xero file before COB, and since that's in five minutes, I very much doubt they'll make it in time.
E-invoicing is not under Xero's control, so there's nothing Xero can do about any delays, except make it easy to use Xero-to-Xero again so I'm not wasting time waiting for inter-entity invoicing to arrive.
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Sammy Cullam commented
There are only 30 days or so till Xero is retiring classic invoicing. I have been pursuing the ridiculous decision to discontinue Xero to Xero function since July without a single positive response. 4 months of just being fobbed off with ..... "Our Product Team are considering customer feedback". I sincerely feel "Product team" need to be answerable and accountable. How are they getting away with this???? Please consider extending retirement date until they have resolved the issue contiuing the brilliant Xero to Xero function.
Sammy Cullam