1438 results found
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Practice Manager - Reassign invoice to a different client or jobAbility to bulk re-allocate invoices to different jobs and or clients. 
 It would be great if you could easily re-allocate an invoice (or a cost / timesheet entry) to a different client or job. I have had cases where a clients name/entity type has changed and the recurring invoices have not been posted against the correct client in XPM (old client not new client, even though the invoice is issued under the new name in Xero). Or a client wants to be billed under different entities in a group but there is only one job so i would have to…5 votes
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Xero HQ - Warning when archiving client with active Xero organisation subscriptionArchiving a client with a Xero Ledger/Plan seems almost too easy as there is no warning to prompt you to cancel the subscription/or remove yourself as a user - So you could end up paying for a Xero Ledger/plan indefinitely and not know. As an example, we discovered 20+ entities that had been archived in XPM/XeroHQ but not cancelled in Xero. There is currently no way to easily find out if any active ledgers/plans are on the Archived list (which thanks to the Xero Single Client Record Process we now have 3,000+ archived clients) as you 
 a) cannot filter by…23 votes
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NZ Tax - List view of all open Client Tax ReturnsI would like a tax screen similar to the jobs, where I can see clients tax return status, taxes owing and overdue returns. It would be useful to have the option to update a client's return to show as not required or Auto Assess. 29 votes
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Xero Tax | Payment Letters - Save comment without needing to approveWe would like to be able to comment on the tax payment and save the comment, rather than making the comment and having to approve and then unapprove the letter to get it back to waiting for approval. This would also be good for tax notices that we ignore, as we can put a note as to why we are ignoring them. 8 votes
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NZ Tax - Preview tax returnIt would be great to be able to preview returns on screen rather than having to export to PDF. 8 votesThanks for the confirmation, Heather. No changes planned around this right now but we'll get an understanding of the appetite for this here. 
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Xero HQ - Staff Audit LogIn any particular Xero account, you can review the history notes (essentially an audit log), however we do not seem to have the ability to audit a particular staff member's activity across all clients. This would be useful if you have a particular firm employee making the same mistake across multiple reconciliations. You could see their access/activity log to know which clients you needed to review. Or if you simply needed to know every client the employee has touched in a certain timeframe. 29 votes
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Xero Workpapers - Actual Updates to the ProductI've been using Xero Workpapers now for 7 years. While I find it efficient and effective, there is certainly room for minor improvements. Yet, despite this list of product ideas from users, it appears that Xero hasn't actually made any changes to this product in the entire time that I have used it. Of the 91 product ideas, only 5 have been marked as 'delivered', 3 of which are not specific to Xero Workpapers, 1 was pointing out a feature that has always been there and the last was resulting from the removal of the old xero reporting (not really… 8 votesAppreciate feeling that this part of the product hasn't got as much attention as you'd like to see, Colin. As you may understand some of our product team do look after and develop for multiple areas across Xero. While I can't share any direct works planned for this space atm, I want to assure you that your feedback has been shared back with the team and we are continually reviewing and advocating our customers ideas from the forums here with our product teams. 
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Xero HQ - Sync custom fields with XPMWe are trying to move all client records to Xero away from a different software provider but we need custom fields that we have built in Xero Practice Manager to be synced with Xero HQ please. This way we will be able to filter our clients using the custom fields that we have created which will then match what we can do in the software that we are trying to move away from. 3 votesHi team, the Xero Partner Hub will be landing with partners from early 2026, and will get rid of the need to sync records. All client data and fields will be bought into a single location to help you seamlessly manage your practice! 🙂 You can find out more about this change on our website, and I'll be back to share more as this is released. Thank for engaging with us here. 
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XPM - Ability to bill more than the WIP with write-on, but carry credit forward.XPM Billing - Ability to bill more than the WIP without WIP write-on. If XPM allows carrying credits forward for future use against more work in the future, similar to other traditional practice management software, that would be great. For example, Once we completed the job, we sent out the work with our invoice. If we can carry credits of an hour or two for clients to review the work, discuss and send back the signed copy, lodged & sent assessment etc. This additional time can be offset against the credits that we billed more than the WIP so we… 6 votes
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Xero HQ - Upload partner signature into compilation reportWhen preparing the client's financial statements it would be useful if we could upload the accounting partner's signature (e.g. as a JPEG or TIF) into the compilation report before the financials are published. We have to edit the signing section each year to update the date so it would be good & more efficient if we could upload the signature at the same time. It would then carry forward when the draft financials of the following year are prepared. At the moment, we have to PDF the financials and then edit them to insert the signature. This is done every… 16 votes
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Xero Tax (AU) | Import from Xero with substituted accounting periodsI love the function of being able to import data from a Xero file/ledger directly into a Xero tax. However, it seems that you can only import date to 30 June. It doesn't appear to be able to import for a substituted accounting period. It would be helpful to be able to select the period to import. 37 votes
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Practice Manager | NZ Tax - Ability to edit the tax notes once tax payment notice approvedWhen going through tax payment letters it can be useful to make a note i.e spoken with client re tax or checked IRD. However, once the tax payment is approved it cannot be edited or deleted and also will not remain in the notes box but rather provisional tax history. 3 votes
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Report Templates - Add Payroll reportsadd more reports into report template, for example payroll report and tracking summary. Thank you. 60 votesHi community, we appreciate hearing your interest around the reports that would be useful for you to use in Report Templates. We have decided to split the request for Payroll reports and the Tracking Summary report as it is unlikely these would both be added at once. You'll find the new idea for the Tracking Summary report across here and this one will remain centered around Payroll reports. We want to be honest that we don't have any plans at this stage for adding payroll reports to Report Templates. But, our product teams are aware of the interest surrounding this and we'll let you know if there is any progress on this idea. 
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Workpapers - Ability to create confidential workpapersHaving the ability to create a separate set of work papers for the practice that is confidential and not visible to all users. 
 At the moment staff can see the practices private and confidential financial information.8 votes
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Practice Manager | GST period - More filtersI would like to be able to create a report of clients whose GST filing is due but there are not enough fields to filter them out. We can select 2 monthly but not select whether they are '2 monthly odd' or '2 monthly even' and we can select 6 monthly but not choose which 2 months of the yer their returns are due. It would be great if we didnt have to enter the same info twice by creating a custom field. 3 votes
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User Roles - Access to timesheets for managers in XPMWe need to improve permissions on XPM, I want to provide permission to my managers to their staff members timesheets. The only way I can do this is to give them access is by giving them Access Financial data which really is too high for what we require. 
 Only other way is to provide them with a report weekly...10 votes
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Xero Sign - Link Signers to existing contactsDocument packs. Signers contact details and email addresses should be accessed from Contact details already stored for the client. At present they have to be located and copied manually when adding a signer to a document 1 vote
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XPM - Ability to schedule in the calendarXPM - calendar view rescheduling Being able to move jobs in the calendar view to reschedule, without having to go through the "edit job" process. 1 vote
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Xero Tax (AU) | Include Company PAYG instalment as part of the returnCurrently this is required to be added as a worksheet. We would like to have this as a standard part of the return (like individuals) 20 votes
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AU Tax - Interview checklistI conduct many Zoom meetings and review an existing Word interview checklist and ATO Authorization with my clients. To automate the process, I would like to add my current checklist and ATO authorization with Xero tax fields as a template. When the interview is completed, the checklist and ATO authorization must be sent to the client for signature. 3 votes
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