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How could Xero improve the homepage?

New Homepage: Homepage

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New Home Page Feedback

Not a fan of the new home page, previous one was so much better, simple yet effective. I would much prefer to stay on the old one for good. The icons/widgets on the new page are too big and too busy. Previous page was simple and easy to navigate. As they say, don't fix something that isn't broken.

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David Norton shared this idea  ·   ·  Report…  ·  Admin →
Feedback  ·  AdminKelly Munro (Community Manager, Xero) responded  · 

Hi team, thank you for your feedback. We have 2 main ideas that relate to the sizing of the widgets and wanting a simpler layout that I welcome you to add your support to.

However I want to be open that the new homepage will permanently become the new experience over this year. We don't accept ideas for the removal of new features, but are very open to hearing what changes you feel could better your experience of the new homepage - please feel free to start a new idea if there are other particular changes you feel could improve this experience for you.

Show previous admin responses (2)
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  • Gary Rees commented  ·   ·  Report

    Two selections - one gives the option to stay on the existing format, the other to swap. Why change things that arent broken? The current model works just fine.

  • Andrew Bilbrough commented  ·   ·  Report

    please dont change the home page, its very good as it is, i found the new version to be inferior and the update is not necessary or welcome

  • Tony Westmore commented  ·   ·  Report

    don't make us switch. the current [old] format is better. or. let us choose.

  • Sarah Smith commented  ·   ·  Report

    I agree about the widgets being too large - everyone sat behind me in the office can now see the figures clearly over my shoulder. I'm going to be spending half of my day hiding the xero window....

  • Lachlan March commented  ·   ·  Report

    Don't change it. It isn't broken and I don't want to be paying for a service that I have to adapt to for no reason.
    If you have money to burn give it back to share holders or buy a mega yacht, don't waste it on trying to fix problems that aren't there your just creating more problems.

  • Julie Crundwell commented  ·   ·  Report

    I find the new layout has many flaws - my main ones are
    Colour choices – I saw Kelly’s comment that the use of red was intentional, however red is one of the most visually fatiguing colours, particularly when used extensively. For users who work in Xero all day, this makes the interface uncomfortable to view for long periods.

    Size and visual density – The layout is now overly large and visually busy, which makes it harder to work efficiently. The previous layout was far easier on the eyes and allowed information to be absorbed quickly.

    Privacy and confidentiality – Because the widgets are so large and bold, financial figures are now easily visible to others in the office. This creates a genuine privacy and confidentiality concern that did not exist with the previous, more compact design.

    Let us have the option of using the old or new layout.

  • Daniel Carmichael commented  ·   ·  Report

    I do not like the new homepage and would prefer the old one. WHy not give the user the option if they want to stay with the old?

  • Karim Kreaa commented  ·   ·  Report

    Hi, please keep the option to keep the old version of the homepage. Adding features is great, as business evolves, and we always need new features, but the way the homepage looks was fine. There was nothing wrong with it! Please allow us to keep the old page.

  • Kipi Paea commented  ·   ·  Report

    I don't understand this change being forced on me. I pay for a service and you are providing a different service I don't want and didn't ask for. Your lack of understanding what customers want is showing.

  • ArtistShare Accounting commented  ·   ·  Report

    Hi! How about nothing! There was nothing wrong with the layout and forced to having to adapt to a new interface for no compelling reason is annoying. Just our 2 cents.

  • Jessica Patterson commented  ·   ·  Report

    Have the option to "switch back to old" for dashboard permanently rather than for a limited time

  • Ian Burgess commented  ·   ·  Report

    I have revisited the new website to see what it has to offer. Why do we need:
    1. such large icons, most users are not partially sighted so they take up too much of the page and so more scrolling needs to be done to get where you want.
    2. It shows unnecessary items such as the simplistic bar chart for profit and loss. If you want to see that you look at proper figures not images as they really do not tell you anything useful only an overall summary, and if you are not already aware of that you maybe should learn more about your business.
    3. There is no real need for the additional widgets as the essential features of accounting are fully covered by the simple format of the old website home page and I have never used any and prefer to make my desktop as simple as possible, just covering the essentials I need for running the accounts.

    Pretty colours do not mean anything unless you are not fully aware of what is going on.

    Actually the program could do with more functional improvements such as a clear method for reconciling unusual events, e.g. I recently received a rebate on business rates that could not be easily reconciled through the billing system and also I needed to delete the remaining bill from the local authority because the premises were sold. I ended up having to get my accountant to sort it out, which had additional cost implications.

  • Ian Burgess commented  ·   ·  Report

    What a bloody awful new format for the home page. I hate every aspect of it.

  • Administration MECS commented  ·   ·  Report

    couldn't agree more. there is to much going on. and you can't even delete the ones that your not interested on.

  • William Scott commented  ·   ·  Report

    Can we have an option to keep the 2025 homepage, I've looked at the new one and it doesn't offer me any improvement.

    I use it regularly but director's glance at it to check things and I will have to keep explaining the difference to them

    "if it isn't broke don't fix it"