New Home Page Feedback
Not a fan of the new home page, previous one was so much better, simple yet effective. I would much prefer to stay on the old one for good. The icons/widgets on the new page are too big and too busy. Previous page was simple and easy to navigate. As they say, don't fix something that isn't broken.
Hi team, thank you for your feedback. We have 2 main ideas that relate to the sizing of the widgets and wanting a simpler layout that I welcome you to add your support to.
However I want to be open that the new homepage will permanently become the new experience over this year. We don't accept ideas for the removal of new features, but are very open to hearing what changes you feel could better your experience of the new homepage - please feel free to start a new idea if there are other particular changes you feel could improve this experience for you.
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Ryan O'Daly
commented
Xero, you are NOT listening to your customers and now the option to go back to the old, simple, easy to use homepage is gone. Abandon this disaster already!
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Estelle O'Callaghan
commented
The new home page is not an improvement. Xero please give your paying customers what they paid for which is the very good home page we had earlier this week! Please reinstate the toggle button so that we can get on with our work!
I keep being told we are listening to our customers and in the same sentence that we cannot have what we are asking for which is the workable homepage!
The homepage is causing more work as all users are forced to find things that have been moved around. We may be able to change it but the point is it was working well before!! -
Wendy Fraser
commented
I hate the new homepage. I really, really, really hate it. Please can you switch it back or at the very least, offer the option to switch it back. It is far to easy to miss things with this new 'blended' look. Everything was so obvious before. Now it looks like it is all merging into one. I really wish you hadn't bothered. Feels like a huge step backwards. I would design the layout exactly the same as I had before if I could!
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Tony Gowshall
commented
You are going to be looking at losing a customer (and I Do not Believe that I would be the Only one). This New Home Page is absolute Garbage. None of the Widgets are. a Resizable, b Customable and Still no Option to Reduce the Number of Columns. Not a Case of Relearning the Home Page. but Chasing the Object you are looking For. For the Amount of Time Wasted Using your product (Great as it WAS) Your Changes are making this a VISTA Version of Xero - Nobody wants it and I certainly will not be hanging about to to use a Product for the Company that doesn't listen to it Users. Even Microsoft listened after Vista Came out. Why Can't Xero. You Haven't been bought out by Broadcom by any chance. They Buy a Product Make Useless and charge heaps for Rubbish with NO SUPPORT.
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Darren Rawlinson
commented
There appears to be significant adverse feedback on the new homepage with things like the accounts widget still not fixed. Xero appears to be fixed on pushing out the new homepage regardless of their customer experience or the impact it will have on business users (Sonos new app update anyone?).
How about the old page is maintained until some of the underlying issues have been fixed? Flagged as a separate idea because all of the other comments appear to being ignored on the existing "Home page is too cluttered" threads.
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Debbie Bradley
commented
It used to work when we joined Xero - but it has become more "pretty" less functional over the years -
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Jake Dury
commented
Why do you keep changing it..? It was working very well. Its worse now than it was before.. just leave it alone. Even change it back.
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Stephanie Cartwright
commented
Totally agree. I hate the new homepage and do not want to use it. It should be a choice. But really, why waste time and money, when the old one was fine, nothing has been gained that I can see; just a busy/messy page instead of the nice clean one we already have.
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Val Cross
commented
It would be best if the layout stayed the same as before. This isn't clear what is happening. It was great as it was. Don't change it.
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Estelle O'Callaghan
commented
I suggest Xero goes back to the 'old' home page which works WELL and we are familiar with. If something is working please leave it alone!
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Steve Wedd
commented
I'd be interested to know 'how many subscribers asked you to muck around with the homepage?' I'll bet it's a small number and I know I'm not one of them.
Can you have a vote up or vote down or vote abstain page, like FB or YT.
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Paul Simpson
commented
So annoying to have it change. I liked it as it was!
Any time things change it takes time to familiarise yourself with the new layout. It's just a waste of time. I just want to reconcile my accounts FFS and now I have to look around to see where everything has moved to. I'm already short on time and this is just a frustrating waste of time.
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Emma Blythin
commented
The new home page layout looks chaotic, messy and I am not happy that I am being forced to switch to it.
Maybe leave the old one available for those of us who like it and wish to continue using it.
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Dewald Van Schalkwyk
commented
"On April 13 2026, you'll be permanently switched to the new homepage, featuring a new look and improved functionality" - Xero
It is pretty clear from the comments and points raised by hundreds of users / paying customers that the new home page is not really an improvement. Why force it on us? The Existing layout works great. Simple and streamlined. Give us the option to either remain on the existing layout or move to the new layout if you so choose.
Xero should help simplify our day to day operations, not create unnecessary clutter.
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Rachel Hall
commented
Its horrible, I can't see of find anything. Please give the option to stay with the old screen
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Andrew G
commented
Have to agree with the last statement - I've already stopped recommending Xero, as have two accountant firms (with multiple clients) that I know.
NB: This decision isn't specifically about whether we like/dislike a given change. In discussions with others, the common element is that it's the general approach and the indifferent response to feedback that prevents us feeling we can recommend Xero - as that recommendation reflects on us. Most of the issues people are noting can easily be fixed and customisation options could easily be introduced to enable the product to meet everyone's requirements - but overall that's not the direction Xero are going in (they have stated this in another feedback post I made), and I really do feel good product management is severely lacking.
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Scott Sando
commented
Precisely what I came here to say. It wasn't broken, so why fix it? I was happy with my old home page, it worked for me. I've just spent 5 minutes wrestling with some algorithm to try to get the various "widgets" where I want them - every time I tried to move one, it would move others that I didn't want to move. The UI for modifying the home page is NOT ready for release.
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Tracy Butcher
commented
Your system response is stupid too. No I don't want to see what's coming soon if it's more of the bad changes that have occurred recently with the menus and homepage.
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Tracy Butcher
commented
The new homepage that just showed up for me today 3.1.26 is horrible. It's so busy and hard to look at. The old bold widgets with just 2 columns and more "white space" was so much easier on the eyes. First you mess up your menus and now the home page. Change for the sake of change doesn't make a product better. I used to like you better than Intuit and Quickbooks, I'm wondering how long before I don't, I'm guessing sometime around the middle of April when I can no longer use the OLD home page.
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Elena Adlon Place
commented
I don't understand the rational behind this change. Widgets are for separated components. Accounts are interconnected. Was user feedback the basis for this change?
In a previous comment, the reply was "development mightn't always be where you'd most like to see it directed" - but are the developers the USERS of this product?
Functionality and UX are key here. I get that Xero is big, but once Xero is too big to care about its users, it may not feel the financial impact of people leaving but the word of mouth after switching to something that is user-centric will certainly impact the bottom line in the long run.