New Home Page Feedback
Not a fan of the new home page, previous one was so much better, simple yet effective. I would much prefer to stay on the old one for good. The icons/widgets on the new page are too big and too busy. Previous page was simple and easy to navigate. As they say, don't fix something that isn't broken.
Hi team, thank you for your feedback. We have 2 main ideas that relate to the sizing of the widgets and wanting a simpler layout that I welcome you to add your support to.
However I want to be open that the new homepage will permanently become the new experience over this year. We don't accept ideas for the removal of new features, but are very open to hearing what changes you feel could better your experience of the new homepage - please feel free to start a new idea if there are other particular changes you feel could improve this experience for you.
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Andrew G
commented
Have to agree with the last statement - I've already stopped recommending Xero, as have two accountant firms (with multiple clients) that I know.
NB: This decision isn't specifically about whether we like/dislike a given change. In discussions with others, the common element is that it's the general approach and the indifferent response to feedback that prevents us feeling we can recommend Xero - as that recommendation reflects on us. Most of the issues people are noting can easily be fixed and customisation options could easily be introduced to enable the product to meet everyone's requirements - but overall that's not the direction Xero are going in (they have stated this in another feedback post I made), and I really do feel good product management is severely lacking.
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Scott Sando
commented
Precisely what I came here to say. It wasn't broken, so why fix it? I was happy with my old home page, it worked for me. I've just spent 5 minutes wrestling with some algorithm to try to get the various "widgets" where I want them - every time I tried to move one, it would move others that I didn't want to move. The UI for modifying the home page is NOT ready for release.
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Tracy Butcher
commented
Your system response is stupid too. No I don't want to see what's coming soon if it's more of the bad changes that have occurred recently with the menus and homepage.
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Tracy Butcher
commented
The new homepage that just showed up for me today 3.1.26 is horrible. It's so busy and hard to look at. The old bold widgets with just 2 columns and more "white space" was so much easier on the eyes. First you mess up your menus and now the home page. Change for the sake of change doesn't make a product better. I used to like you better than Intuit and Quickbooks, I'm wondering how long before I don't, I'm guessing sometime around the middle of April when I can no longer use the OLD home page.
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Elena Adlon Place
commented
I don't understand the rational behind this change. Widgets are for separated components. Accounts are interconnected. Was user feedback the basis for this change?
In a previous comment, the reply was "development mightn't always be where you'd most like to see it directed" - but are the developers the USERS of this product?
Functionality and UX are key here. I get that Xero is big, but once Xero is too big to care about its users, it may not feel the financial impact of people leaving but the word of mouth after switching to something that is user-centric will certainly impact the bottom line in the long run.
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Catherine Gudge
commented
I really really dislike the new beta version of homepage. it is hard to read, navigate and awful to use. please don't force us to switch on march 2. I would actually consider leaving xero because of this change. I don't know why you are messing with things that are not broken. if you want to trial a new homepage - leave it as optional for users to switch over.
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Anne Whalan
commented
I prefer the old homepage to the new one and would prefer to use it.
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Namrata Goel
commented
This homepage is horrible!!! Please keep the old version. Nothing is clear on the dashboard and nothing makes sense. Xero's is great because of it's user-friendly interface. This dashboard is not user-friendly at all.
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Robin Kirkland
commented
The new layout is terrible, its hard to navigate. The old layout worked great and was easy to read. I hope you keep the old layout.
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Mark Conner
commented
Leave it alone. It was fine before. Xero is NOT QuickBooks - it's far superior. This would be like Roger Federer trying to become a high school tennis player.
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Elisha Lord
commented
This new home page is terrible! It is way too busy! The clutter and chaos of the page slows down production. The original dashobard is ten times better. Please do not make this change permanent.
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Mark Devaney
commented
Put the graph back! How can making widgets bigger to show less information be an upgrade? It is a real pain to visually see our account health now!
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Mark Devaney
commented
It is a real pain to visually see our account health now! Put the graph back! How can making widgets bigger to show less information be an upgrade?
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Mark Devaney
commented
How can making widgets bigger to show less information be an upgrade? Put the graph back! It is a real pain to visually see our account health now!
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Mark Devaney
commented
How can making widgets bigger to show less information be an upgrade? Put the graph back!
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Mark Devaney
commented
How can making widgets bigger to show less information be an upgrade? Put the graph back!
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Louise Mulligan
commented
It would be good to understand why it has changed, the old view is way better. Change is not always good.
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Matthew Hanlon
commented
The new homepage has way to much going and is very clutted
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Jane Webster
commented
It's an overwhelming NOOOOOOOO to your new look homepage.
All we are getting in response are white-washing words about widgets and customising.
Admit you mucked up and revert back to how it was.
STOP RE-INVENTING THE WHEEL. It used to roll smoothly.
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Tina Keene
commented
Put it back to how it was please