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Xero Partner Hub

Share and support ideas for managing your practice and using tools within Xero Partner Hub

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29 results found

  1. Income tax returns & Activity Statements to be able show widget based on partner/manager assigned to clients

    Eg - Darren Tax Partner should be able to have a widget that just shows his client list

    1 vote

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    We can see how a Partner filter on the widgets would help practices with multiple partners focus on the work relevant to them, without the broader view feeling cluttered.

    At the moment, filtering by partner is available in areas like Jobs and Clients, but the dashboard widgets don’t support that same level of filtering.

    I’ve moved this to Gaining Support so we can track interest and share it with our product teams.

  2. The Timesheet Entry pop up on the right side of the page, Cannot be minimised outside of the Home page screen. So if you toggle to a client or to correct a job and happen to have not closed it, you can't then close it without returning to the main home screen. Despite the Cross in the corner, this appears not to work.

    3 votes

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  3. Widget that shows the WIP and allows you to Invoice from the WIP Module.

    1 vote

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    Thanks for taking the time to raise this idea. It sounds like moving between the dashboard and the Invoices area to act on Work in Progress (WIP) can add a few extra steps when you’re ready to bill. Having a single widget that not only shows outstanding WIP but also lets you raise an invoice directly would help make the handover from work completed to billing more seamless.

    I’ve moved this to Gaining Support so we can track interest and help our product teams understand how a more actionable WIP widget could streamline invoicing workflows across practices.

  4. Add a configurable “Recently Paid Invoices” widget to the new XPM Partner Hub homepage that displays the 10 most recent invoices marked as paid (including client name, amount, payment date, and linked job). This would allow us to immediately see payment activity as soon as we sign in, with the ability to click through to the related job.

    Our accounts team often relays which invoices have been paid, and we then have to go searching in Xero and XPM to update job statuses. As we frequently wait for payment before lodging returns, having paid invoices visible on the homepage would…

    1 vote

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    Hi Rhys, thanks for sharing this suggestion. It sounds like having a “Recently Paid Invoices” widget on the Partner Hub homepage would make it much easier to stay across incoming payments at a glance. Being able to quickly see the latest settled invoices, along with key details like client, amount, payment date, and linked job, would help reduce the need to jump between reports and screens during the day.

    Right now, this information can be found by going to the Archived Invoices section.

    I’ve moved this to Gaining Support so we can track interest and help our product teams understand how surfacing recent payments directly on the homepage could support faster workflows and better alignment between accounts and lodgement teams.

  5. Allow us to manage client refunds more effectively.

    1 vote

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    Hi Cam, appreciate you bringing this idea forward.

    It sounds like keeping track of tax refunds and payments is an important part of managing your practice, and needing to jump into the Tax module to run the EFT report can interrupt your flow. Having this information available on the Partner Hub homepage would make it easier to stay on top of client cash positions and spot anything outstanding.

    Right now, the only way to view this is by navigating to the Settings and running the EFT Reconciliation report.

    I’ve moved this to Gaining Support so we can track interest and help our product teams assess how bringing this into the homepage could better support day-to-day visibility.

  6. Customise widgets at a master level; for example graduates do not need to see lodgement tracking and status, we should be able to remove these widgets at a master level without having to edit from within each staff members login.

    1 vote

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    Thanks for your feedback, Amy. Appreciate why you may want to be able to better control the widgets other staff in your practice may see on the Xero Partner Hub Homepage.

    We'll start to get a better understanding of the interest from practices in this control here and I'll let you know if there are any updates.

  7. In the middle of the old XPM home page we had a clear visual of a two week calendar showing assigned jobs and upcoming milestones.

    This was very useful and was good quick visual reminder to action any of days jobs or milestones as well as any forth coming jobs and milestones.

    Although there is an assigned jobs summary on the homepage of the new XPM there is no milestone reminder visual and as a practice which uses job milestones heavily it is very much missed.

    Can it be reinstated please, Im sure there is room on the new home…

    1 vote

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    Hi Paul, appreciate you taking the time to share this. It’s great to hear that a two-week calendar view for Jobs and Milestones would make it easier to keep track of immediate priorities.

    I’ve moved this to Gaining Support so we can track interest and help our product teams understand how this kind of short-term visibility could support day-to-day planning.

  8. We need a different look for the practice manager home site, not a black header with Clients on it.

    1 vote

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    Thanks for sharing this suggestion! We understand that when switching between your practice dashboard and a client’s file, it can sometimes be hard to tell where you are. A clearer design or color-coding would make it easier to see which view you’re in and help reduce mistakes.

    We know a stronger visual distinction would make navigating Xero Practice Manager more intuitive. We’ve moved this idea to Gaining Support so we can track interest and share with our product teams.

  9. Quick actions are great but I would like to be able to re-order these to have the most used at the top etc

    1 vote

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    Hi Stacey, we can see how much time being able to customise the Quick Action menu would save, especially when managing a large portfolio of clients.

    This idea has been moved to Gaining Support so our product teams can understand the interest in this feature. We’d love to hear what other actions or pages would you like to be able to pin to your Quick Action menu? Your input helps the community and shows the value of this idea.

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