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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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1099 results found

  1. Statements to highlight overdue invoices. When running a statement there may be multiple invoices listed, it would be handy if the ones that were overdue could highlighted as such. currently we are editing every pdf to let customers know which invoices are overdue and this would be a huge time saver.

    20 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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  2. It would be useful if the Quote number automatically updated when it was revised.
    Rev 1, 2 ect.

    9 votes

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     ·  2 comments  ·  Quoting  ·  Admin →
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  3. Invoice - Ability to move "Pay Now" button to custom part of email body.

    Currently as first part of email, "PAY NOW £***" is displayed in the message preview in quite a confronting manner. Ability to move it to any part of the email body would make our organisation seem friendlier.

    23 votes

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     ·  17 comments  ·  Invoicing  ·  Admin →
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  4. When using E-Invoicing - the customer does not get a PDF copy of the bill. How do you provide supporting documents?

    4 votes

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     ·  1 comment  ·  Invoicing  ·  Admin →
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  5. Hi Community, we need to have the option to copy part of the invoice when we are doing it, and then, copy that on the same invoice we are working, many times we need to invoice the same things to the same client but separate it by levels or offices into the same invoice, we can save a lot of time with this function when we are writing a big invoice.
    Thanks

    2 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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  6. SO annoying that when we want to send an invoice using a different email address we have to always go into "Settings > Email Settings" to change the email address and then go back into it to change back once done. Why cannot we select the "reply to" email address from a drop down just like the "email template"?

    20 votes

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    13 comments  ·  Invoicing  ·  Admin →
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    Hi team, we appreciate the interest in being able to change the reply to email when sending an invoice. This isn't something we have in our plans atm, but our product team are aware of this idea and we will continue to gain interest from our community for this here.

    Just to confirm currently within invoicing you'll be able to see the current reply to email from the preview of the invoice on the right hand side. If you'd like to change this before sending you'll need to hop across to the Email Settings. Thanks

  7. Get payment link for inclusion in external email

    Makes sending invoices easy if able to create a link that can be sent via email.

    3 votes

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    2 comments  ·  Invoicing  ·  Admin →
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  8. In the Xero App, you have to select a tax rate. It doesn't auto fill like it does on the desktop version

    2 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  9. I already submitted and someone closed off my ticket incorrectly.

    I want the ability to have a default template for INVOICES and a different default template for QUOTES.

    Someone submitted this as already existing here https://central.xero.com/s/article/Set-default-invoice-quote-templates?userregion=true

    But the default invoice template set for the contact will override the organisation’s default template when you add an invoice, quote, customer

    5 votes

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    5 comments  ·  Invoicing  ·  Admin →
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    We're grateful for your engagement and letting us know the changes that matter to you.

    Being upfront this isn't something we have plans for at this time, however we're keeping a watchful eye on the idea support for this here.

    If there's any news we'll share with you all.

  10. Hi it would be really good if when searching for client statements in xero that the date in the 'and' box populates to the current date rather than one month previous, as its quite annoying having to change that to the current date all the time. I would think most people would prefer to be able to see the most up to date figures.

    1 vote

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  11. Zeller is a far better payment option to Stripe. It would be great to have this as an integrated 'PAY NOW' option

    1 vote

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    Hi Terry, we don't have any plans for extending the payment services we offer with Xero in the near term. However if you have a payment service that doesn't currently integrate with Xero you can see if they have a custom URL with placeholders that can be applied to your invoice template in Xero. 

    We have a bit of information on this here, however you'll also need to touch baser with Zeller to request the custom URL that you can include, from them. 

  12. If you send an Invoice per mail to a client, a credit note that is linked to the invoice should be attached to the mail with the invoice too.
    Currently, you have to send two separate mails.
    If you send an invoice, you have several check boxes like "add invoice as pdf". There should be the option "add credit not as pdf".

    5 votes

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     ·  1 comment  ·  Invoicing  ·  Admin →
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  13. The ability to see which contact has read an invoice when it's sent to multiple people

    6 votes

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     ·  2 comments  ·  Invoicing  ·  Admin →
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  14. We should be able to see under each history which invoice template was used to send the invoice. This is a must for audit trail. Thanks Joana

    3 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi all, appreciate the interest and rationale in wanting to be able to see under each history which invoice template was used to send the invoice.

    We are working on improving new invoicing history that'll eventually include when branding of an invoice has changed.

    However, we want to be upfront that recording the name of the branding template the invoice has been changed From and To is not something we'll be developing in the near term.

  15. Quotes need the ability to either show the VAT content or not. Depending on the type of business you are dealing with at the time i.e domestic or Commercial. Generally domestic clients want to know the total cost including tax (VAT) whereas on a Commerical clients are not bothered as it is generally assumed or stated plus VAT.

    3 votes

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    0 comments  ·  Quoting  ·  Admin →
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  16. When we create a bilk of invoices we are stuck with Xero trying each time to allocate an existing Credit Note that will possibly never be allocated. How do we disable this annoying function?

    12 votes

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     ·  6 comments  ·  Invoicing  ·  Admin →
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  17. Our new system separately invoices every job we complete. This gets loaded into xero invoices, ATM you can copy these individual jobs and they can be put on to one invoice, great.

    However Xero wont let you add more jobs to this invoice by the same copy facility.
    It only gives you the option of a customer name not an invoice number.
    I would like to be able to add jobs daily to this invoice and send my customer one invoice at the end of the week/month.

    15 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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  18. Make available to the DocX template a field containing the Template Name, so that its easier to identify which DocX template is being used.

    1 vote

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    2 comments  ·  Invoicing  ·  Admin →
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    Thanks for your feedback, Andrew and apologies it's taken a little to round back to you here. I see what you're saying and how a merge field would enable an optional for those that do v's don't want this shown 🙂

    Being open we don't have any plans atm, so perhaps static text could help with things for now, however we'll get a feel of the interest here and let you know if there's any change planned.

  19. When creating an invoice for a customer and applying the “items” that were assigned to the customer it would be very helpful for Xero to apply all of the relevant information that was entered for the item to the invoice. Such as sales price, revenue account etc. Currently the billable expense information that is applied is the “cost price” only, which is not relevant on a customer invoice, and you must set the revenue account for each line item. All of the information is already entered in the inventory for the item.

    16 votes

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     ·  8 comments  ·  Invoicing  ·  Admin →
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  20. When a client opens an invoice or quote Xero shows the IP address of whom ever opened it and the time it was opened. This is especially helpful when multiple people have access to the invoices. It also shows that the client did in fact see the invoice especially when they claim they haven't. Handy tool for chasing payment

    8 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    We appreciate your feedback on how we could improve new invoicing, and the details that would help you track when a customers has viewed your invoice. While recording I.P. address of when a user opens an invoice or quote you’ve sent isn’t in the plans right now, we’re continuing development in this space and our product teams would like to engage you all here to get a deepened sense of our invoicing users, for future improvements. If you'd be interested in sharing further feedback we have a survey you can fill in. We'd love to get your input.

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