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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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1026 results found

  1. Ability to have a ‘Print now’ option in Invoices, so the invoices can be printed in one click.

    Purpose: To save users time from having to open the PDF and click Print again.

    104 votes

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     ·  28 comments  ·  Invoicing  ·  Admin →
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  2. We require more than 10 email templates for our organisation, due to running multiple events and each needing a different message to go out with the Sales Invoice in the email body.

    Please Xero can you review this, I'm sure it wouldn't be too difficult to change!

    10 votes

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    5 comments  ·  Invoicing  ·  Admin →
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    Understand the restriction on the current limits and appreciate your detail in how this'd help you, Kira. Is there an ideal # that'd fit for your business? 

    This isn't something we have immediate plans for atm but good to know when sharing your feedback with product. 

    For the time being, you'll need to apply a base template and can adjust as needed when sending individual items from Xero. 

  3. Why make credit notes so difficult to create?

    52 votes

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     ·  18 comments  ·  Invoicing  ·  Admin →
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  4. It is far more common place and practical to set a give day of the week to send payment batches. I would assume that most businesses are not firing off payments every day of the week for every individual invoice (ie based on x number of days after invoice/bill date).

    That being said, I also believe it is far less common to be offering or to be offered payment terms of old (ie x days after EOM).

    It is and has been common place in our industry for more than 20 years, that suppliers provide payments terms of x days…

    7 votes

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  5. In Xero a receivable invoice status is shown as paid whether it is actually paid or whether a credit note is applied to the invoice.
    Can a new status be added to show when an invoice a credit note is applied, for example "Credited".
    This will help identify actual payments received vs credit notes issued

    17 votes

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     ·  8 comments  ·  Invoicing  ·  Admin →
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  6. There is currently no option to print a packing slip from repeating invoices options.
    We need to be able to print a packing slip at the start of a hire before any invoice has been raised.

    10 votes

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     ·  1 comment  ·  Invoicing  ·  Admin →
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  7. When invoicing, there is a drop down arrow/menu next to the "Print PDF" button, where you can select 'Invoice' or 'Packing Slip'.

    We need this feature to be available in the quote for printing a picking slip / delivery docket.

    Is it possible to add this functionality?

    30 votes

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    16 comments  ·  Quoting  ·  Admin →
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    Thanks for raising and supporting the idea here, community. Being open this isn't something we're looking to develop into Quotes for the time being. However, if needed you could have two branding themes, with a different Quote template: one for the quote itself, and one for a packing slip.

    You could then edit the quote, and switch the branding theme to the one you want to send out.

  8. Ability to have a format option for sales invoices.

    Purpose: To make sales invoices appear more professional.

    105 votes

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    20 comments  ·  Invoicing  ·  Admin →
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    Hi team, we appreciate all your feedback here and wanted to share an update as we have a new invoice editor that is being rolled out to all users (already available in NZ, AU, UK and US).

    This new editor provides more custom formatting options to help you create invoices that reflect your brand with a side preview so you can instantly see how changes will be shown.

    We appreciate that there are additional formatting options that you're asking for here and want to be open that we don't have any plans for providing the ability to edit text formatting in the new editor. We will continue to track votes through this idea and keep an eye on trends so if there are any changes in it's position in the future we can let you know here.

  9. It would be great if you could automatically allocate prepayments to an invoice once the invoice has been created. Or at least receive notification that a prepayment exists so you can manually receipt it.

    We are experiencing that clients have made extra repayments (prepayments) but when the invoice is created and sent to the client they pay the amount on the invoice and the prepayments are still sitting in the system, meaning we then have to issue a refund.

    It would be helpful if the negative balance of the prepayment would sit under the clients name so when you are…

    14 votes

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    3 comments  ·  Invoicing  ·  Admin →
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  10. Option to automatically apply or allocate existing credits to future repeating invoices. When the client receives the invoice, it will be marked as a PAID invoice because the credit has been already applied in Xero. But only if they choose to apply the existing credits instead of a refund.

    Purpose: Saves time in manually creating an invoice to apply for the credits

    77 votes

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     ·  34 comments  ·  Invoicing  ·  Admin →
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  11. Currently eInvoicing attaches the user's email address to an eInvoice. So that we can centralise how we track our invoicing, we would like to change this to our generic email address xyz@entity rather than name@entity. It would be great if there was a drop down button added to eInvoicing to make this change.

    8 votes

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     ·  4 comments  ·  Invoicing  ·  Admin →
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  12. When entering invoices and the account is always "sales" (for example), I would like the option to set up invoices to automatically use the "sales" account? It is currently only an option by setting up item codes and/or setting up through contacts. I would like to see it automatically assign the account at the time of entering the invoice, instead of having to type in an item code. It will save so much more time and avoid errors by users selecting an incorrect account from the chart of accounts.

    15 votes

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     ·  2 comments  ·  Invoicing  ·  Admin →
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  13. I mistakenly issued some invoices and had to void them. That made our invoice number sequence non-consecutive. This is a problem for my accountant here in Romania because we need to file the voided invoices as justification on using non-consecutive invoice numbers.
    I want to be able to print them as PDFs and the documents to be marked as voided.

    14 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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  14. Entering multiple payments to an Invoice in Xero. Currently it exits the invoice when you enter a part payment in the payment section. I often want to enter several payments for cash received and card payment received on several days and have to keep going back into the invoice for each payment.

    78 votes

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    23 comments  ·  Invoicing  ·  Admin →
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    Hi everyone, we appreciate the interest for this idea is growing. Our product teams have reviewed and understand the rational for this.

    While it's not something we have roadmapped just yet, I'll make sure to let you know of any news here. Thanks

  15. Quotes/Sales Overview
    Be great to search by account in addition to current fields. For those business that need to track quotes based on product or brand or account, this would allow a business to see activity and also follow up quotes from the one screen. hope that makes sense.

    7 votes

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    3 comments  ·  Quoting  ·  Admin →
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    We appreciate you sharing your idea, and letting us know how searching for quotes by item or account would be helpful, Vange.

    Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    We will keep an eye on the traction this idea receives in the community, here. Thanks

  16. Be able to use CIS nominal codes on quotes so CIS is displayed

    62 votes

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    31 comments  ·  Quoting  ·  Admin →
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    Hi community, there was a brief window in which users were able to unintentionally code line items to CIS codes. However, there is more complexity in calculations for CIS and work that's needed to reflect this appropriately.


    Thanks for starting an idea in this, we'll begin to track the appetite as a possibility for future work.

  17. I already submitted and someone closed off my ticket incorrectly.

    I want the ability to have a default template for INVOICES and a different default template for QUOTES.

    Someone submitted this as already existing here https://central.xero.com/s/article/Set-default-invoice-quote-templates?userregion=true

    But the default invoice template set for the contact will override the organisation’s default template when you add an invoice, quote, customer

    9 votes

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    6 comments  ·  Invoicing  ·  Admin →
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    Hi community, I wanted to revisit this idea and be transparent that currently we don’t have plans to add a default branding theme selection to contact records for purchases.

    As an alternative, you can use an advanced branding theme to differentiate between document types. This allows you to download and customise the docx templates for each document type.

    Once the customised DOCX files are uploaded and saved, the relevant formatting will be applied whenever you use that branding theme.

  18. Currently, when creating an invoice, the payment terms dropdown gives you the following options:
    - Today
    - 7 days
    - 14 days
    - EOM +1
    - EOM +20
    - end of next month
    I would like to customise this list; the Australian government has recently brought in payment standards of 5 days if sent by e-invoice and 20 days if not, for all invoices sent to all non-corporate Commonwealth entities (including Defence) and neither of those are amongst the standard options. This means that I have to manually change the due date based on the contract for every invoice sent,…

    13 votes

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     ·  8 comments  ·  Invoicing  ·  Admin →
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  19. When a client opens an invoice or quote Xero shows the IP address of whom ever opened it and the time it was opened. This is especially helpful when multiple people have access to the invoices. It also shows that the client did in fact see the invoice especially when they claim they haven't. Handy tool for chasing payment

    11 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    We appreciate your feedback on how we could improve new invoicing, and the details that would help you track when a customers has viewed your invoice. While recording I.P. address of when a user opens an invoice or quote you’ve sent isn’t in the plans right now, we’re continuing development in this space and our product teams would like to engage you all here to get a deepened sense of our invoicing users, for future improvements. If you'd be interested in sharing further feedback we have a survey you can fill in. We'd love to get your input.

  20. I need 'Invoice Value Discounting' where we provide a discount on nett price and a different percentage is applied dependant on the net amount. For example 5% applied on invoice of 250, 7.5% over 500, 10% over 750, etc. You would set these up in a table and you can decide which clients have IVDs

    9 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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