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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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1009 results found

  1. I mistakenly issued some invoices and had to void them. That made our invoice number sequence non-consecutive. This is a problem for my accountant here in Romania because we need to file the voided invoices as justification on using non-consecutive invoice numbers.
    I want to be able to print them as PDFs and the documents to be marked as voided.

    14 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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  2. Option to automatically apply or allocate existing credits to future repeating invoices. When the client receives the invoice, it will be marked as a PAID invoice because the credit has been already applied in Xero. But only if they choose to apply the existing credits instead of a refund.

    Purpose: Saves time in manually creating an invoice to apply for the credits

    75 votes

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     ·  34 comments  ·  Invoicing  ·  Admin →
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  3. Ability to have a format option for sales invoices.

    Purpose: To make sales invoices appear more professional.

    103 votes

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    20 comments  ·  Invoicing  ·  Admin →
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    Hi team, we appreciate all your feedback here and wanted to share an update as we have a new invoice editor that is being rolled out to all users (already available in NZ, AU, UK and US).

    This new editor provides more custom formatting options to help you create invoices that reflect your brand with a side preview so you can instantly see how changes will be shown.

    We appreciate that there are additional formatting options that you're asking for here and want to be open that we don't have any plans for providing the ability to edit text formatting in the new editor. We will continue to track votes through this idea and keep an eye on trends so if there are any changes in it's position in the future we can let you know here.

  4. Entering multiple payments to an Invoice in Xero. Currently it exits the invoice when you enter a part payment in the payment section. I often want to enter several payments for cash received and card payment received on several days and have to keep going back into the invoice for each payment.

    77 votes

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    22 comments  ·  Invoicing  ·  Admin →
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    Hi everyone, we appreciate the interest for this idea is growing. Our product teams have reviewed and understand the rational for this.

    While it's not something we have roadmapped just yet, I'll make sure to let you know of any news here. Thanks

  5. It would be great if you could automatically allocate prepayments to an invoice once the invoice has been created. Or at least receive notification that a prepayment exists so you can manually receipt it.

    We are experiencing that clients have made extra repayments (prepayments) but when the invoice is created and sent to the client they pay the amount on the invoice and the prepayments are still sitting in the system, meaning we then have to issue a refund.

    It would be helpful if the negative balance of the prepayment would sit under the clients name so when you are…

    14 votes

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    3 comments  ·  Invoicing  ·  Admin →
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  6. Currently, when creating an invoice, the payment terms dropdown gives you the following options:
    - Today
    - 7 days
    - 14 days
    - EOM +1
    - EOM +20
    - end of next month
    I would like to customise this list; the Australian government has recently brought in payment standards of 5 days if sent by e-invoice and 20 days if not, for all invoices sent to all non-corporate Commonwealth entities (including Defence) and neither of those are amongst the standard options. This means that I have to manually change the due date based on the contract for every invoice sent,…

    13 votes

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     ·  8 comments  ·  Invoicing  ·  Admin →
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  7. When a client opens an invoice or quote Xero shows the IP address of whom ever opened it and the time it was opened. This is especially helpful when multiple people have access to the invoices. It also shows that the client did in fact see the invoice especially when they claim they haven't. Handy tool for chasing payment

    11 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    We appreciate your feedback on how we could improve new invoicing, and the details that would help you track when a customers has viewed your invoice. While recording I.P. address of when a user opens an invoice or quote you’ve sent isn’t in the plans right now, we’re continuing development in this space and our product teams would like to engage you all here to get a deepened sense of our invoicing users, for future improvements. If you'd be interested in sharing further feedback we have a survey you can fill in. We'd love to get your input.

  8. I need 'Invoice Value Discounting' where we provide a discount on nett price and a different percentage is applied dependant on the net amount. For example 5% applied on invoice of 250, 7.5% over 500, 10% over 750, etc. You would set these up in a table and you can decide which clients have IVDs

    9 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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  9. It would be useful if the Quote number automatically updated when it was revised.
    Rev 1, 2 ect.

    13 votes

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     ·  2 comments  ·  Quoting  ·  Admin →
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  10. There is a weird issue when entering in text in the 'Descripton' box in a Quote.

    Once the text is entered if you then leave the description box and then click back into it, all the text in that field is highlighted.

    This is a little problem when you want to delete one character as it deletes the whole text.

    If you Control V the text back....it hasn't copied the text to put it back in.
    So, you lose all the text entered.

    I understand you can click a few times to stop it highlighting the whole text.

    But, it…

    6 votes

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     ·  1 comment  ·  Quoting  ·  Admin →
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  11. Quotes/Sales Overview
    Be great to search by account in addition to current fields. For those business that need to track quotes based on product or brand or account, this would allow a business to see activity and also follow up quotes from the one screen. hope that makes sense.

    6 votes

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    3 comments  ·  Quoting  ·  Admin →
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    We appreciate you sharing your idea, and letting us know how searching for quotes by item or account would be helpful, Vange.

    Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    We will keep an eye on the traction this idea receives in the community, here. Thanks

  12. Ability to filter draft invoices by Contact Groups.
    We have a large number of customers who are moving toward shared accounting services (ie: centralised payment of our invoices). It would be great to be able to filter draft invoices by the Contact Group, or at the very least be able to see the contact group with the customer name on the draft invoice screen

    16 votes

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     ·  9 comments  ·  Invoicing  ·  Admin →
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  13. Ability to add freight charge fields in the sales invoice.

    Purpose: To easily show the freight cost to the customer rather than having to edit the line items.

    75 votes

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     ·  32 comments  ·  Invoicing  ·  Admin →
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  14. I already submitted and someone closed off my ticket incorrectly.

    I want the ability to have a default template for INVOICES and a different default template for QUOTES.

    Someone submitted this as already existing here https://central.xero.com/s/article/Set-default-invoice-quote-templates?userregion=true

    But the default invoice template set for the contact will override the organisation’s default template when you add an invoice, quote, customer

    8 votes

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    5 comments  ·  Invoicing  ·  Admin →
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    We're grateful for your engagement and letting us know the changes that matter to you.

    Being upfront this isn't something we have plans for at this time, however we're keeping a watchful eye on the idea support for this here.

    If there's any news we'll share with you all.

  15. Be able to use CIS nominal codes on quotes so CIS is displayed

    52 votes

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    26 comments  ·  Quoting  ·  Admin →
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    Hi community, there was a brief window in which users were able to unintentionally code line items to CIS codes. However, there is more complexity in calculations for CIS and work that's needed to reflect this appropriately.


    Thanks for starting an idea in this, we'll begin to track the appetite as a possibility for future work.

  16. In Repeating Transactions, you have a column width for Reference which is fairly decent, but then the data in that is truncated to the extreme. It takes up less than half the column width??????
    Has it not occurred to your programmers to use the full width of the column and only suffix with ... if it still proves too small to display all the data

    27 votes

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     ·  21 comments  ·  Invoicing  ·  Admin →
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  17. Repeating invoices only currently have the option for weekly or monthly- would be really helpful for an daily option

    31 votes

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     ·  20 comments  ·  Invoicing  ·  Admin →
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  18. Prior to the last update the upstanding invoices on the sales dashboard used to show amount outstanding. After the update it shows the total of the invoice. This is misleading as it is not showing the actual posts sing amounts.
    I run a layby system in my shop and this new update although small is actually inconvenient as I now have to click into each invoice (many of my customers have various laybys ar one time) to see the actual outstanding amount vs total of the invoice.
    Don’t suppose you could change it back??

    6 votes

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    2 comments  ·  Invoicing  ·  Admin →
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    Thanks for your idea, Lanie. Appreciate hearing how this would help you and the need in seeing the total.

    We'll keep an eye on the interest from community in this. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

  19. Similar to the ability to email bills into Xero, can we get the ability to email in invoices into Xero please?

    Bill email notes
    https://central.xero.com/s/article/Email-PDF-bills-into-your-Xero-organisation

    38 votes

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    10 comments  ·  Invoicing  ·  Admin →
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    Hi team 👋

    I'm Johnathan, one of the Product Managers in Invoicing.

    With an aim to reduce the manual burden of entering invoices and automating more workflows for our users, we're diving deeper into how we might solve needs in the idea here.

    I'd love to connect with some of our customers directly, to better understand your use and workflows with invoicing in Xero!

    If you'd be interested in giving up a little of your time please book in via this Calendly link - I look forward to meeting with you soon

    We'll work with the community team to round back and keep you updated of where this research takes us 😁

  20. SO annoying that when we want to send an invoice using a different email address we have to always go into "Settings > Email Settings" to change the email address and then go back into it to change back once done. Why cannot we select the "reply to" email address from a drop down just like the "email template"?

    24 votes

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    15 comments  ·  Invoicing  ·  Admin →
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    Hi team, we appreciate the interest in being able to change the reply to email when sending an invoice. This isn't something we have in our plans atm, but our product team are aware of this idea and we will continue to gain interest from our community for this here.

    Just to confirm currently within invoicing you'll be able to see the current reply to email from the preview of the invoice on the right hand side. If you'd like to change this before sending you'll need to hop across to the Email Settings. Thanks

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