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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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  1. Since the new quote format was launched, we are no longer to insert a blank line in our quotes at the beginning of a new item. Previously, this allowed us to space out the quote a little so it didnt look too jumbled and allowed us to space the quote neatly over two pages instead of just having a line of a quote on the second page if it didnt all quite fit on the first. Please put it back to how it was and allow us to insert blank lines at the beggining of an item.

    26 votes

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    6 comments  ·  Quoting  ·  Admin →
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    Hi all, upon revisiting here we'll re-open this idea. 

    As you may have found - While possible to add a new line and drag & drop this to where you'd like it to sit in a quote. Once saved, blank lines that have no data in any field will disappear and lines with detail will condense. 

    Apologies for the earlier misunderstanding and we appreciate those who've feedback on the idea here too. 

    There aren't any direct plans for changing this behaviour for now. We have a keen eye on the interest here so please add your support through votes and importance. 

    For the time being, if you'd like to add a blank line in your quote you'll need to enter a character in the description field of the line - This could just be a hyphen or full stop 

  2. Invoice reminders do not work when generating invoices in a third party app that pushes the invoices across to Xero.

    This is unhelpful when the integration is otherwise seamless.

    4 votes

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     ·  1 comment  ·  Invoicing  ·  Admin →
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  3. It would be great if Xero could automatically attach the remittance advice to each invoice after making a batch payment?
    This would save time when we get queries from suppliers as to the status of their payments, rather than searching for the batch remitttance and emailing it to the supplier again, it can be easily found as it will be attached to the paid invoice.

    8 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  4. Please can we have the functionality to add more than one gocardless account to one organisation? We have a client account where funds are directed to a trust account under one account and then our normal gocardless account and would be great to be able to include both sets of transactions (at the moment we have one linked and the other is updated manually at the end of the month.)

    4 votes

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  5. Invoice setting: There should be the ability to remove the Item Name from the Item column when creating or editing invoices.
    Currently it is not possible to show only the items code.

    10 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  6. The online invoice sent to customer (not the PDF) and invoice in Xero only show the Item description and not the Item name or Code, this is not right as it means if we add personal details to the item on the invoice it isn't possible to tell what the item is without doubling up the Name in the Item description

    3 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  7. There needs to be the option of including the sales tax lookup feature on repeating invoices. All of our subscription based monthly invoices are taxable in states where we have met the Nexus guidelines and therefore we will have to begin manually creating each invoice on a monthly basis which is extremely time consuming. It's hard to believe that this issue has not been raised before.

    7 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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  8. We have had a number of issues relating to modified invoices / documents within Xero. It would be great if there is a way we can setup alerts or email notifications each time certain documents are modified such as invoices or figures on forms etc. This would allow our Financial Controller to oversee all changes made on a global level.

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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  9. Line items on a remittance. When making a batch payment the remittance should show a breakdown on the invoices paid with refernces, not just the total amount paid.

    36 votes

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     ·  13 comments  ·  Invoicing  ·  Admin →
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  10. When allocating a credit note to a customer invoice we need to be able to report on this event and no date is stored at the point of allocation.

    In the current system you can see credit notes allocated against invoices only when in the documents as a credit note displays similarly to a bank payment. You can to an extent identify credit notes allocated against invoices by running reports against the Accounts Receivable ledger, filtered by source 'credit note allocation' but you cannot filter this in any way to see recent events. The date of the allocation is deemed…

    7 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  11. It would be great to be able to choose which headings are visible on the default invoices view. There are some customisable reports which allow you to run a report with your preferred view. But for others such as repeating invoices there are no options.

    Our company has different teams, so for these it would be good to customise the column headers, to show the contact groups the client belongs to. This would allow us to forecast what upcoming invoices are due for each team, so that they can allocate resources accordingly.

    Ideally the following would be helpful
    1) the…

    19 votes

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     ·  8 comments  ·  Invoicing  ·  Admin →
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  12. To include invoice link in column fields when exporting invoice details.

    Reason: During times of audit, we will need to extract the invoices and it has to be done 1 by 1.
    With this function made available, we are able to provide the links to the auditors in 1 click of a button.

    14 votes

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    3 comments  ·  Invoicing  ·  Admin →
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  13. Businesses need the ability to provide customers with itemized receipts so customers can process their insurance claims/tax deductions etc.
    Xero currently does not allow this - and it is very frustrating.

    1 vote

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  14. If the company uses the Go Cardless payment feature, it would be good to have the fuctionality to know if a direct debit has failed

    14 votes

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  15. email with 1-click link to list of unpaid/open invoices...

    When invoices are sent from MYOB, the email includes a link to a webpage which individually lists all unpaid/open invoices. This a great feature especially for accountants when they get a statement and find they are missing an invoice (this link would also be a great option to add this link to statements!!).

    Essential to not require signin or Xero to access

    5 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Is there a particular reason you'd specifically not want the user to login to Xero to view this information, Ben? 

    Currently as you may be aware, there's an option to include a link so that your customer can view outstanding invoices they have with you - See more here 

  16. New quote screen has created a lot of extra steps in creating quotes
    i.e.
    - moved buttons out of intuitive workflow space
    - save button now hidden at top right instead of at bottom of quote
    - quote numbers less visible once saved
    - sending a saved quote takes a lot more steps

    Understand the need for new framework but the workflow changes have made creating quotes longer and more complicated. Thanks.

    24 votes

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    4 comments  ·  Quoting  ·  Admin →
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  17. Feature that only certain users can change invoices and credit notes after they have been approved.

    Our client has had various invoices and credit notes changed after they have been approved and sent to customers.

    4 votes

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    1 comment  ·  Invoicing  ·  Admin →
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  18. I would like to be able to attach a bill that has been expensed to a client to the client's invoice so that if client would like to view the expense bills it is available to them.

    5 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  19. When you enter an invoice it flags up to say that it has already been entered, with a credit note this function is not available, could this be added?

    19 votes

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     ·  5 comments  ·  Invoicing  ·  Admin →
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  20. We have multiple people responsible for approving invoices depending on the project's PM - would it be possible to assign specific approvers for each invoice?

    20 votes

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     ·  6 comments  ·  Invoicing  ·  Admin →
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