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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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1019 results found

  1. Ability to unapprove invoices once it’s already approved.

    Purpose: it’s easier to have this feature if users approved the wrong invoices by mistake.

    514 votes

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    162 comments  ·  Invoicing  ·  Admin →
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    Thanks for everyone's support in this idea. We understand the strong feelings expressed in your comments, where an invoice can be accidentally approved when still needing to go through a review or remain in a draft status. 

    As suggested by some users in this thread, if this has already occurred an option for now would be to add a note to the history of the invoice so other users are aware of the action and what needs to be done, or alternatively Void the invoice and copy to a new Draft invoice (consider if you need to change the invoice # before voiding the approved one, so you can use this on the new draft invoice). 

    While not a resolution for this idea, to avoid mistakenly approving an invoice an option could be to make use of the keyboard shortcuts that are now available in invoicing such as Save &…

  2. Ability to specify date/time when users’ want to send emails from Xero.

    Purpose: So clients/customers can receive the email during the working hours and not at random time.

    760 votes

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    327 comments  ·  Invoicing  ·  Admin →
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    Hi everyone, I'm pleased to share that we're moving forward with the ability to schedule the send of an invoice from Xero.

    We're in the early phase of releasing our new invoicing scheduler to customers, and appreciating the direct interest you've all shown here we've included everyone that's voted on this idea in our initial rollout!

    You'll see a tool tip on the invoice page for email scheduling, and be able to choose the right date/time when you go to email an invoice (from the send email dropdown). 😊

    We're really keen to hear your feedback.

    We appreciate there are asks within this idea for being able to schedule the send of other document type such as payslips and want to be upfront that this isn't in the roadmap at present. However, once our invoice scheduler is out to all, we'll be monitoring it's use closely and consider how this…

  3. Ability to combine sales invoice and attachments into one PDF when emailing/printing

    Purpose: To ensure all documents are sent to the customer, and make it easy for customer to reference all documents together

    99 votes

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     ·  35 comments  ·  Invoicing  ·  Admin →
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  4. Add custom QR code to invoices sent from Xero

    Purpose: Ease of entry - to scan and upload to your Xero org for auto creation of bills.

    32 votes

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    15 comments  ·  Invoicing  ·  Admin →
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    Hi everyone, we appreciate the interest for being able to add QR codes to invoices. 

    While this is something we started looking into this is not something we're developing. 

    To set the right expectation I'll shift this status to submitted and we can continue to track the interest here. 

  5. To get the ability to unvoid Invoices

    Purpose: Because creating a new invoice will generate a new invoice number, and if user can unvoid it, they can still get the same invoice number.

    53 votes

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     ·  12 comments  ·  Invoicing  ·  Admin →
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  6. Ability to export and import quotes in Xero.

    Purpose: Because putting quotes in/from a spreadsheet can make users better calculate future cash flow.

    197 votes

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    89 comments  ·  Quoting  ·  Admin →
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    💫 Thanks everyone for sharing your feedback here and for continuing to support this idea.

    We know the conversation on this has been building over time, and we really appreciate everyone who’s taken the time to add their vote and explain how this would help in day-to-day work.

    We’ve reviewed the idea and are updating the status to Gaining support so it can stay open for votes and comments from the community. Please keep sharing and supporting the idea so we can continue to gauge community interest. If you’d like to add more detail on how this would help your workflow, that context can be especially useful for our product teams as they review the ideas customers care most about.

    Thanks again for taking the time to share your thoughts and support here.

  7. Ability to make quote’s title and summary flow through to Sales Invoices.

    Purpose: To save users’ time rather than having them manually input the same title and summary when the quotes are converted into invoices.

    245 votes

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    119 comments  ·  Quoting  ·  Admin →
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    Hi community, we want to provide an update and let you know we are reviewing these ideas and have a close eye on the support this idea continues to receive.

    We understand that for some businesses, a quote’s title and summary are important details that should carry through to an invoice, and appreciate that automating this would improve consistency and reduce manual re-entry.

    Right now, Title and Summary aren’t available fields on Xero invoices - Supporting this would first require those fields to be added to invoices, before they could flow through automatically from quotes. From there, the change also needs to be considered across a number of surfaces, such as web, mobile, imports, exports, emails, and more.

    To be transparent, this work isn’t currently on our roadmap.

    For now, we recommend manually copying these fields from a quote into the description field on a new line within the invoice.

  8. Ability to convert quotes into invoice & the remaining amount of invoices.

    Purpose: Because it helps users invoicing workflow as they often have to keep a separate record of deposits sent / paid and manually calculate the remaining amount to invoice on completion of a project

    60 votes

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    12 comments  ·  Quoting  ·  Admin →
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    Hi community, we appreciate the support in this idea and apologise for not engaging here sooner. Thanks for sharing how important this workflow is for your business.

    Our current deposits release is focused on approved invoices, where a business can request an upfront deposit and then collect the remaining balance later on that invoice.

    However, we know for some businesses this needs to begin earlier from the quote stage. While we consider how we might expand deposits in the longer term we want to be upfront that converting a quote to a deposit and remaining amount invoice isn’t in the roadmap as yet.

    We’ll keep this idea updated as there’s more to share on the future of deposits with Xero.

  9. Ability to pause repeating invoices and resume it.

    Purpose: Users’ don’t need to delete the repeating invoice and re-create it again.

    53 votes

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     ·  17 comments  ·  Invoicing  ·  Admin →
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  10. Adding customer’s purchase order number in the sales invoices.

    Purpose: because some companies will not pay an Invoice without a PO, so it’ll make users’ workflow easier when they can search #PO to find the right invoice.

    212 votes

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    103 comments  ·  Invoicing  ·  Admin →
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    We appreciate users wanting more flexibility in the data they show on invoices. At present our teams are re-developing some of the base features across Sales with particular focus on new invoicing.


    At this time, there are no plans for developing a fields for a PO number in invoicing. Focus is on existing features in invoicing.


    It's good to get a renewed understanding of interest here on Product Ideas, and if there's any news we will update on this here.

    In the meantime, there is a way the custom template can be edited to rename the Reference field as a 'Purchase Order Number' field - see more in the discussion here

  11. Ability to add unique reference numbers to transactions so that user can search by the Xero reference number.

    Purpose: Will be helpful in identifying which transaction belongs to the paper copy of the invoice in a client's records

    28 votes

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    7 comments  ·  Invoicing  ·  Admin →
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    Hi everyone, coming back across this idea we do want to confirm at present for Sales you have Invoice numbers that do need to be unique in Xero. You could ask you customer to reference this as a look up. If you'd like to change this, you can set the Prefix and starting number from within your invoice settings and you'll find you also have options to set this for Quotes and Purchase Orders - More on this here 

    The 'Reference' field of a transaction is slightly different and does not need to be unique, many businesses use this in slightly different ways and I want to be open that we don't have plans for changing this behaviour anytime soon. 

    Appreciate there are some that would like to see a numbering sequence for bills and I'd recommend adding support to this idea where this is represented. 

    Alternatively, in terms…

  12. Ability to have a pop up reminder feature from the notes when creating a new invoice.

    Purpose: This will make users’ easily identify if there’s any special note from their contacts in Xero, when they’re creating invoices for them.

    78 votes

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     ·  40 comments  ·  Invoicing  ·  Admin →
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  13. Ability to import/export invoices in bulk.

    Purpose: It’ll save users time rather than having to create each one individually.

    288 votes

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     ·  113 comments  ·  Invoicing  ·  Admin →
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  14. Ability to bulk add and delete tracking options on invoices

    Purpose: Ease of updating old invoices and purchases.

    89 votes

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    26 comments  ·  Invoicing  ·  Admin →
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    Hey team thanks for supporting this idea of bulk adding or removing tracking options on invoices and bills.

    We have moved thi to Gaining Support so you can tell your friends and colleagues that they can oet and comment on this idea.

    Our Product team will keep an eye on this as it gains more support, although there is no work on this currently, it's good to know which features would be beneficial to users for the future.

  15. Ability to add custom fonts for standard invoice themes.

    Purpose: To have a better branding for users’ business.

    46 votes

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     ·  9 comments  ·  Invoicing  ·  Admin →
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  16. Ability to have an alert in Xero when an invoice has been paid.

    Purpose: Users can easily be reminded. Which will make it easier for them to order the product/stock for their business when they know that they have been paid.

    196 votes

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     ·  94 comments  ·  Invoicing  ·  Admin →
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  17. Ability to email and print overpayment receipts from Xero.

    Purpose: Some accountants need to print and email overpayment receipts from Xero, and having this feature will make their work easier.

    110 votes

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     ·  49 comments  ·  Invoicing  ·  Admin →
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  18. Ability to flag an invoice or bill when it’s in dispute or query.

    Purpose: To ensure users do not pay an invoice/bill when it is currently 'under query/dispute' in error.

    525 votes

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    145 comments  ·  Invoicing  ·  Admin →
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    Hi community, we thank you for your feedback on the value of being able to flag a Sales invoice as in dispute. We know a clear way to mark these invoices would be helpful.

    Similarly to our update for Supplier invoices there are a few options you may want to consider to currently highlight Sales invoices in this situation;

    1. Add a note to the invoice to serve as a clear internal reminder of the dispute.
    2. Utilise tracking categories: Creating a specific tracking category like "Disputed Invoices" can help you filter and report on these items.
    3. Update the reference to add a notation such as [reference number] - 'In dispute'

    While we know these aren't perfect solutions, we hope these may help some in the conversation right now.

    We appreciate your enthusiasm for this feature, and we want to be transparent about where it stands, and this is an idea that…

  19. To be informed of the status of mail sent from Xero
    Purpose: Identify contacts that mail is not getting to, and ability to validate if information has been received by contacts

    33 votes

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    8 comments  ·  Invoicing  ·  Admin →
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    Hi team, while we intend to explore more controls of notifications long term I want to be upfront that we don't have any plans for changing the existing invoice notifications in the near term.

    There are also factors on the recipients email providers end that could make this notification difficult to provide with certainty.

    Right now, you'll see an event in the history of an invoice when an invoice is sent from Xero, and you could also choose to send a copy to self as a measure to ensure the invoice can be received in your own email inbox. If you'd prefer these not appear in your direct inbox you could set up a filter to route these to a folder.

    We appreciate the interest here but want to be honest and open with you here.

  20. Ability to make an email sent from Xero appear as @company-name.com instead of message-service@post.xero.com, when users send an email to their client/customer.

    Purpose: To provide more validity when sending communications from Xero out to clients/customers and avoid items ending up in Spam/Junk mail.

    442 votes

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    374 comments  ·  Invoicing  ·  Admin →
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    Hi team, we appreciate the on-going support and feedback we're receiving on this idea and pleased to be able to share this update. Our product team are actively exploring how we can best solve for the needs raised here, although at this time are unable to provide any set timeframes.

    They are very much aware of the appetite from our community on this, and as part of their exploration have reached out some users here as they gather insights.

    For the time being we'll shift to In discovery and I'll return as soon as there is more on this to share.

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